32 Questions
Why is good listening important in many business roles and functions?
It provides the information required for organizations to adapt and survive
What is the first and most basic stage of the listening process?
Receiving
What is crucial to maintaining productive relationships?
Paying attention to the thoughts, feelings, and behavior of the other person
Which stage of the listening process involves planning your response?
Understanding
What should you avoid doing during the receiving stage of the listening process?
Avoid rehearsing your response
Which type of listening is crucial to maintaining productive relationships?
Empathetic listening
What is the act of actually absorbing the information being expressed to you called?
Receiving
What do good listening and skillful questioning do when interacting with others?
Increase capacity to influence, motivate, develop, or serve people effectively
What should you do during the receiving stage of the listening process?
Avoid distractions and focus all your energy on the speaker
What is crucial to demonstrate through good listening when dealing with others?
That you are paying attention to their thoughts, feelings, and behavior
Why is listening considered an important skill in teamwork?
To share ideas and solve problems effectively
How does listening contribute to making the best possible decisions?
By knowing all available information and absorbing it
What do managers need to demonstrate when listening to employees?
Empathy, compassion, and respect
How does listening contribute to providing effective customer service?
By patiently listening and helping the customer fully express their issue
Why is it important to listen to a customer's needs before making a sales pitch?
To provide tailored solutions and presentations
How can listening with an open mind contribute to successful negotiation?
By finding clues about what terms the other party will and won't accept
What is the purpose of a user-defined function in C programming?
To reduce code complexity and optimize the program
Which type of functions are scanf(), printf(), gets(), and puts() in C programming?
Library Functions
What is the purpose of including appropriate header files in C programming?
To use library functions
In C programming, what type of functions are implemented in .dll files?
System Defined Functions
What benefit do user-defined functions provide in C programming?
Code reusability and modularity
What is the primary advantage of using user-defined functions in C programming?
Reduction of code complexity
What is the purpose of function declaration in C programming?
To inform the compiler about the function name, parameters it accepts, and its return type
Why is code reusability considered an advantage of using user-defined functions in C programming?
It avoids duplication of code by allowing the same code for a function to be called multiple times
What are the three elements related to user-defined functions in C programming?
Function declaration, function definition, and function call
Why is the use of functions at appropriate places considered important in C programming?
To reduce the length of the source program by using functions at appropriate places
What is the primary benefit of defining functions in user-defined header files in C programming?
Use in multiple programs
Why is it necessary to declare a function before it's used in C programming?
To inform the compiler about the function name, parameters it accepts, and its return type
What does function declaration consist of in C programming?
Function type (return type), parameter list, function name, and semicolon
Why is dividing a large amount of code into smaller sub-tasks important in C programming?
To reduce overall complexity and make the program easy for debugging
What is the role of function declaration in C programming?
To inform the compiler about the function name, parameters it accepts, and its return type
What are elements needed to make use of a user-defined function in C programming?
Function declaration, function definition, and function call
Explore the significance of listening skills in various aspects such as teamwork and decision making. Understand how effective listening contributes to problem-solving and decision-making processes.
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