Listening and Responding Well Quiz
12 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What type of response does the respondent exhibit when they say 'You're saying this because you are not trying hard enough. I have never seen people with real potential talk like this!'?

  • Judge (correct)
  • Consultant
  • Empathize
  • Teach/educate
  • Which response type involves encouraging the sender to take action to resolve their problem?

  • Empathize
  • Teach/educate
  • Consultant (correct)
  • Judge
  • What is the tone of the respondent who says 'What makes you feel that way?'?

  • Bossy
  • Dismissive
  • Critical
  • Curious (correct)
  • Which of the following is NOT a characteristic of the 'Teach/educate' response type?

    <p>Showing empathy</p> Signup and view all the answers

    What is the respondent's attitude towards the sender in the 'Judge' response type?

    <p>Critical</p> Signup and view all the answers

    Which response type is characterized by a desire to understand the sender's perspective?

    <p>Empathize</p> Signup and view all the answers

    What type of response is best described as 'implying, in some way, that further discussion is required and welcome'?

    <p>Probing</p> Signup and view all the answers

    In which type of response is the listener trying to completely and correctly understand the sender's situation?

    <p>Understanding</p> Signup and view all the answers

    Which of the following is NOT a condition of worth mentioned in the text?

    <p>Guidance</p> Signup and view all the answers

    What is the significance of being evaluative in communication, according to the text?

    <p>It becomes stronger when emotions run high</p> Signup and view all the answers

    What is the 'rule of repeating point' in communication?

    <p>Repeating the point to ensure it has been understood</p> Signup and view all the answers

    Which of the following is NOT a characteristic of effective listening?

    <p>Imposing one's own views</p> Signup and view all the answers

    More Like This

    Listening Skills Quiz
    5 questions
    Listening Skills Quiz
    5 questions

    Listening Skills Quiz

    IntuitiveQuartz avatar
    IntuitiveQuartz
    Use Quizgecko on...
    Browser
    Browser