Listening and Responding Well Quiz
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Questions and Answers

What type of response does the respondent exhibit when they say 'You're saying this because you are not trying hard enough. I have never seen people with real potential talk like this!'?

  • Judge (correct)
  • Consultant
  • Empathize
  • Teach/educate

Which response type involves encouraging the sender to take action to resolve their problem?

  • Empathize
  • Teach/educate
  • Consultant (correct)
  • Judge

What is the tone of the respondent who says 'What makes you feel that way?'?

  • Bossy
  • Dismissive
  • Critical
  • Curious (correct)

Which of the following is NOT a characteristic of the 'Teach/educate' response type?

<p>Showing empathy (A)</p> Signup and view all the answers

What is the respondent's attitude towards the sender in the 'Judge' response type?

<p>Critical (A)</p> Signup and view all the answers

Which response type is characterized by a desire to understand the sender's perspective?

<p>Empathize (D)</p> Signup and view all the answers

What type of response is best described as 'implying, in some way, that further discussion is required and welcome'?

<p>Probing (D)</p> Signup and view all the answers

In which type of response is the listener trying to completely and correctly understand the sender's situation?

<p>Understanding (C)</p> Signup and view all the answers

Which of the following is NOT a condition of worth mentioned in the text?

<p>Guidance (A)</p> Signup and view all the answers

What is the significance of being evaluative in communication, according to the text?

<p>It becomes stronger when emotions run high (D)</p> Signup and view all the answers

What is the 'rule of repeating point' in communication?

<p>Repeating the point to ensure it has been understood (D)</p> Signup and view all the answers

Which of the following is NOT a characteristic of effective listening?

<p>Imposing one's own views (A)</p> Signup and view all the answers

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