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LIS 202 - Reference Transactions Quiz

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Questions and Answers

What is the main goal of reference transactions in a library?

To provide formal instruction to library users

To manage library equipment and supplies

To create policy statements for the library

To help users meet their specific information needs (correct)

Which of the following is NOT included in reference transactions according to RUSA?

Help with finding library locations (correct)

Assistance with policy statements

Formal instruction

Exchanges on equipment and supplies

What is involved in the creation and management of information resources as part of reference work?

Developing and maintaining research collections (correct)

Managing user accounts and borrowing records

Managing library events and programs

Creating promotional materials for the library

What does the assessment activities in reference work involve?

Evaluating reference work, resources, and services Signup and view all the answers

According to RUSA, what is the purpose of every library?

To connect users with information Signup and view all the answers

What services does the Reference Department provide to users?

To help users make the best use of a library’s resources Signup and view all the answers

What is the basic purpose of the reference section?

To assist users in accessing information in the library’s collection Signup and view all the answers

What is a characteristic of a large library's reference section?

Many librarians dealing with a wide variety of subjects Signup and view all the answers

What is a characteristic of a small library's reference section?

Likely to have one desk providing both circulation and reference assistance Signup and view all the answers

What type of collection do most libraries have in their reference collections?

Both print publications and electronic resources Signup and view all the answers

What do traditional reference services provided by libraries relate to?

Questions, Collections, and Extended Services Signup and view all the answers

What type of help do many library users need when they first visit the library?

Using the library's resources Signup and view all the answers

What kind of requests do some people make when they are unfamiliar with electronic sources?

Help using electronic databases or the Internet Signup and view all the answers

What do readers' advisors assist library users with?

Recreational reading Signup and view all the answers

What has greatly increased the range of resources available for finding information and answering questions?

The Internet Signup and view all the answers