15 Questions
What is the main goal of reference transactions in a library?
To help users meet their specific information needs
Which of the following is NOT included in reference transactions according to RUSA?
Help with finding library locations
What is involved in the creation and management of information resources as part of reference work?
Developing and maintaining research collections
What does the assessment activities in reference work involve?
Evaluating reference work, resources, and services
According to RUSA, what is the purpose of every library?
To connect users with information
What services does the Reference Department provide to users?
To help users make the best use of a library’s resources
What is the basic purpose of the reference section?
To assist users in accessing information in the library’s collection
What is a characteristic of a large library's reference section?
Many librarians dealing with a wide variety of subjects
What is a characteristic of a small library's reference section?
Likely to have one desk providing both circulation and reference assistance
What type of collection do most libraries have in their reference collections?
Both print publications and electronic resources
What do traditional reference services provided by libraries relate to?
Questions, Collections, and Extended Services
What type of help do many library users need when they first visit the library?
Using the library's resources
What kind of requests do some people make when they are unfamiliar with electronic sources?
Help using electronic databases or the Internet
What do readers' advisors assist library users with?
Recreational reading
What has greatly increased the range of resources available for finding information and answering questions?
The Internet
Test your knowledge of reference transactions and services in library information sources. Understand the concepts of recommending, interpreting, evaluating, and using information resources to meet specific information needs, while excluding formal instruction and exchanges related to locations, schedules, equipment, supplies, and policy statements.
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