Limited English Proficiency (LEP)
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Questions and Answers

What is the primary concern that language barriers can create in interactions between the Omaha Police Department and the community?

  • Safety challenges
  • Evidentiary challenges
  • Ethical challenges
  • All of the above (correct)

    • What is the purpose of the Limited English Proficiency (LEP) policy in the Omaha Police Department?

  • To ensure that LEP individuals understand their rights and obligations
  • To provide services only to LEP individuals who request language assistance
  • To establish guidelines for OPD employees to follow when interacting with LEP individuals (correct)
  • To provide language assistance services only to LEP victims and witnesses

    • What is the responsibility of all OPD employees in providing services to LEP individuals?

  • To refer LEP individuals to external language assistance services
  • To provide language assistance services only when requested
  • To use their personal language skills to communicate with LEP individuals
  • To provide free language assistance services to all LEP individuals (correct)

    • What is the outcome of the Omaha Police Department's efforts to ensure maximum communication ability with all segments of the community?

    <p>Served interests of both the OPD and the community (C)</p> Signup and view all the answers

    What is the scope of the LEP policy in the Omaha Police Department?

    <p>It applies to all OPD conducted programs and activities (C)</p> Signup and view all the answers

    What is the underlying assumption of the Omaha Police Department's LEP policy?

    <p>That effective communication is essential for public safety and trust (C)</p> Signup and view all the answers

    Under what circumstances will an LEP individual be denied access to OPD services?

    <p>Never (D)</p> Signup and view all the answers

    What is the primary language of an individual?

    <p>The language in which they are most effectively able to communicate (D)</p> Signup and view all the answers

    What is the purpose of the Language Proficiency List (LPL)?

    <p>To maintain a list of OPD personnel and language volunteers certified to interpret for LEP individuals (A)</p> Signup and view all the answers

    What should 911 dispatchers do when they identify an LEP caller?

    <p>Indicate the language involved in the CAD text field or disposition comments (A)</p> Signup and view all the answers

    When must an officer notify dispatch of LEP information?

    <p>When completing a call for service or officer-initiated activity (A)</p> Signup and view all the answers

    What is the role of a Police Language Volunteer (PLV)?

    <p>To interpret for LEP individuals in certain situations (B)</p> Signup and view all the answers

    When can an LEP individual be issued a citation without the use of an interpreter?

    <p>When the LEP individual indicates they speak a language for which a Citizen Contact Brochure and Translation Card are available (D)</p> Signup and view all the answers

    What is the purpose of the AT&T Language Line?

    <p>To provide language assistance services to LEP individuals (D)</p> Signup and view all the answers

    What should an officer do when an LEP suspect is arrested and probable cause exists?

    <p>Transport the suspect to CPHQ and use a qualified interpreter (A)</p> Signup and view all the answers

    What is the procedure for transporting an LEP individual who is not under arrest?

    <p>The officer must obtain the LEP individual's consent and follow the procedures described in section I, K (D)</p> Signup and view all the answers

    What is the difference between interpretation and translation?

    <p>Interpretation is oral, while translation is written (D)</p> Signup and view all the answers

    What is the role of a command officer in providing interpreter services?

    <p>To decide whether to utilize the AT&amp;T Language Line (D)</p> Signup and view all the answers

    When can officers use family, friends, or bystanders for interpreting?

    <p>In very informal, non-confrontational contexts, and only to obtain basic information (A)</p> Signup and view all the answers

    What happens when an officer is unable to communicate with an LEP individual?

    <p>The officer is required to use a qualified interpreter (B)</p> Signup and view all the answers

    What is the procedure when an officer believes an interpreter has a conflict of interest?

    <p>The officer will consult with their immediate supervisor (D)</p> Signup and view all the answers

    What is posted in each OPD building with public access to assist LEP individuals?

    <p>Language identification signs (C)</p> Signup and view all the answers

    What is the purpose of the LEP folder contained in the OPD Public Folders on Google Sites?

    <p>To provide tools to assist in the immediate communication with any LEP individuals (C)</p> Signup and view all the answers

    What is the consequence of not following the general procedures outlined in this policy?

    <p>The officer may deviate from the procedures in exigent circumstances (A)</p> Signup and view all the answers

    What is the preferred method of communication when an LEP individual does not wish to be transported?

    <p>Notifying 911 dispatch and requesting an interpreter from the LPL (B)</p> Signup and view all the answers

    What is the purpose of the OPD “I Speak” card (OPD Form 183A)?

    <p>To assist in the immediate communication with any LEP individuals (D)</p> Signup and view all the answers

    What is the primary purpose of the Google translation tool link?

    <p>To assist in non-emergency situations where an individual can access an OPD computer (B)</p> Signup and view all the answers

    Who is responsible for maintaining the Language Proficiency List (LPL)?

    <p>The Front Desk Squad (D)</p> Signup and view all the answers

    What information will the Front Desk Squad receive from the Training Unit?

    <p>Names of OPD employees receiving Specialty Pay for Foreign Language Proficiency (B)</p> Signup and view all the answers

    When will the Front Desk Squad forward the names and assignments of all UPB personnel and PLVs to dispatch?

    <p>At each semi-annual shift change (B)</p> Signup and view all the answers

    What will UPB employees document in their PortalONE Daily Log?

    <p>The use of an interpreter and the language involved (D)</p> Signup and view all the answers

    Where will other OPD employees document the use of an interpreter?

    <p>On their unit’s (LEP) Limited English Proficiency Request for Service Log (OPD Form 183) (C)</p> Signup and view all the answers

    What is the purpose of the AT&T Language Line?

    <p>To provide interpreter services when an interpreter is not available locally (C)</p> Signup and view all the answers

    Who authorizes the use of the AT&T Language Line?

    <p>The immediate supervisor of the OPD employee (C)</p> Signup and view all the answers

    How will the OPD employee contact the AT&T Language Line for assistance?

    <p>By calling 1-800-523-1786 (B)</p> Signup and view all the answers

    What is included in the contact list of OPD issued cellular telephones?

    <p>The AT&amp;T Language Line number (C)</p> Signup and view all the answers

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