Podcast
Questions and Answers
What is the primary concern that language barriers can create in interactions between the Omaha Police Department and the community?
What is the primary concern that language barriers can create in interactions between the Omaha Police Department and the community?
What is the purpose of the Limited English Proficiency (LEP) policy in the Omaha Police Department?
What is the purpose of the Limited English Proficiency (LEP) policy in the Omaha Police Department?
What is the responsibility of all OPD employees in providing services to LEP individuals?
What is the responsibility of all OPD employees in providing services to LEP individuals?
What is the outcome of the Omaha Police Department's efforts to ensure maximum communication ability with all segments of the community?
What is the outcome of the Omaha Police Department's efforts to ensure maximum communication ability with all segments of the community?
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What is the scope of the LEP policy in the Omaha Police Department?
What is the scope of the LEP policy in the Omaha Police Department?
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What is the underlying assumption of the Omaha Police Department's LEP policy?
What is the underlying assumption of the Omaha Police Department's LEP policy?
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Under what circumstances will an LEP individual be denied access to OPD services?
Under what circumstances will an LEP individual be denied access to OPD services?
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What is the primary language of an individual?
What is the primary language of an individual?
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What is the purpose of the Language Proficiency List (LPL)?
What is the purpose of the Language Proficiency List (LPL)?
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What should 911 dispatchers do when they identify an LEP caller?
What should 911 dispatchers do when they identify an LEP caller?
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When must an officer notify dispatch of LEP information?
When must an officer notify dispatch of LEP information?
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What is the role of a Police Language Volunteer (PLV)?
What is the role of a Police Language Volunteer (PLV)?
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When can an LEP individual be issued a citation without the use of an interpreter?
When can an LEP individual be issued a citation without the use of an interpreter?
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What is the purpose of the AT&T Language Line?
What is the purpose of the AT&T Language Line?
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What should an officer do when an LEP suspect is arrested and probable cause exists?
What should an officer do when an LEP suspect is arrested and probable cause exists?
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What is the procedure for transporting an LEP individual who is not under arrest?
What is the procedure for transporting an LEP individual who is not under arrest?
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What is the difference between interpretation and translation?
What is the difference between interpretation and translation?
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What is the role of a command officer in providing interpreter services?
What is the role of a command officer in providing interpreter services?
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When can officers use family, friends, or bystanders for interpreting?
When can officers use family, friends, or bystanders for interpreting?
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What happens when an officer is unable to communicate with an LEP individual?
What happens when an officer is unable to communicate with an LEP individual?
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What is the procedure when an officer believes an interpreter has a conflict of interest?
What is the procedure when an officer believes an interpreter has a conflict of interest?
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What is posted in each OPD building with public access to assist LEP individuals?
What is posted in each OPD building with public access to assist LEP individuals?
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What is the purpose of the LEP folder contained in the OPD Public Folders on Google Sites?
What is the purpose of the LEP folder contained in the OPD Public Folders on Google Sites?
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What is the consequence of not following the general procedures outlined in this policy?
What is the consequence of not following the general procedures outlined in this policy?
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What is the preferred method of communication when an LEP individual does not wish to be transported?
What is the preferred method of communication when an LEP individual does not wish to be transported?
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What is the purpose of the OPD “I Speak” card (OPD Form 183A)?
What is the purpose of the OPD “I Speak” card (OPD Form 183A)?
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What is the primary purpose of the Google translation tool link?
What is the primary purpose of the Google translation tool link?
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Who is responsible for maintaining the Language Proficiency List (LPL)?
Who is responsible for maintaining the Language Proficiency List (LPL)?
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What information will the Front Desk Squad receive from the Training Unit?
What information will the Front Desk Squad receive from the Training Unit?
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When will the Front Desk Squad forward the names and assignments of all UPB personnel and PLVs to dispatch?
When will the Front Desk Squad forward the names and assignments of all UPB personnel and PLVs to dispatch?
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What will UPB employees document in their PortalONE Daily Log?
What will UPB employees document in their PortalONE Daily Log?
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Where will other OPD employees document the use of an interpreter?
Where will other OPD employees document the use of an interpreter?
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What is the purpose of the AT&T Language Line?
What is the purpose of the AT&T Language Line?
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Who authorizes the use of the AT&T Language Line?
Who authorizes the use of the AT&T Language Line?
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How will the OPD employee contact the AT&T Language Line for assistance?
How will the OPD employee contact the AT&T Language Line for assistance?
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What is included in the contact list of OPD issued cellular telephones?
What is included in the contact list of OPD issued cellular telephones?
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