Questions and Answers
Intrapersonal communication is also known as self-talk.
True
Dyadic communication involves three or more individuals interacting.
False
Public communication is primarily focused on delivering a message to an audience.
True
Mass communication is typically conducted through direct personal interactions.
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Intercultural communication only pertains to international cultural differences.
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Interpersonal communication can be both dyadic and small group.
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Small group interactions are characterized by individuals working in isolation.
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Intercultural communication fosters empathic understanding across cultural differences.
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Horizontal communication involves people of different ranks cooperating within an organization.
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The primary goal of horizontal communication is to boost morale and provide motivation.
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Horizontal communication is less crucial than vertical communication in organizations.
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Through horizontal communication, individuals can seek cooperation and engage in two-way discussions.
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Information transmitted through horizontal communication is typically uncoordinated and chaotic.
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Horizontal Communication is primarily used for boosting efficiency and improving teamwork.
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External Communication does not influence company profits or operational efficiency.
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Developmental Communication focuses solely on information dissemination without addressing social problems.
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Social mobilization is one of the techniques of Development Communication.
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New Media is restricted to traditional media channels such as newspapers and television.
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Online forums are a component of New Media that provides space for interactive communication.
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Media advocacy is not considered a technique of Development Communication.
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Digital media that rely on computers for distribution are classified as New Media.
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Internal communication includes all communication within an organization, both formal and informal.
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Downward communication involves the flow of information from superiors to subordinates.
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Horizontal communication occurs solely between management and subordinates.
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Without upward communication, management is well-informed of problems within the organization.
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External communication refers solely to the flow of information within the organization.
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The primary goal of upward communication is to express criticisms and grievances.
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Downward communication often provides enabling information to help subordinates perform tasks.
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Effective organizational communication can lead to increased job satisfaction and decreased turnover.
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Study Notes
Levels of Communication
- Involves various types, each serving distinct functions in sharing information.
Intrapersonal Communication
- Known as self-talk or thinking; involves communicating with oneself.
Interpersonal Communication
- Occurs between individuals or small groups; ranges from impersonal to personal exchanges.
- Dyadic Communication: Interaction between two individuals.
- Small Group Communication: Involves three or more individuals connected by a common purpose.
- Focuses on empathic listening, sharing information, and relationship development.
Public Communication
- Refers to public speaking where an individual delivers a message to an audience.
- Requires goal determination, material evaluation, organization, audience adaptation, and effective presentation.
Mass Communication
- Involves transmitting messages to large, anonymous audiences via institutions like media.
- Mainstream media channels include newspapers, radio, and television.
Intercultural Communication
- Takes place between individuals from different cultures, addressing both domestic and international interactions.
- Aims for the mutual creation of meaning by recognizing and respecting cultural differences.
Organizational Communication
- Communication among individuals in an organization working toward common goals.
- Describes the internal and external information sharing process.
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Types:
- Internal Communication: All communication within an organization, both formal and informal.
- External Communication: Interactions with people outside the organization.
Internal Communication Types
- Upward Communication: Information flows from subordinates to superiors; essential for management awareness.
- Downward Communication: Information flows from management to employees, providing vital instructions and mission statements.
- Horizontal Communication: Involves coordination among peers at the same organizational level, crucial for teamwork and problem-solving.
External Communication
- Enhances sales volume, public credibility, and operational efficiency.
- Improves performance and corporate image, aiding in customer satisfaction and organizational goal achievement.
Developmental Communication
- Utilizes communication methods to promote social development and address societal issues.
- Techniques include information dissemination, behavior change, social marketing, and community participation.
New Media
- Encompasses digital, interactive platforms relying on computer distribution.
- Types include websites, online video/audio streams, email, social platforms, blogs, and online education.
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Description
This quiz covers the various levels of communication defined in the Comm 01 course, such as intrapersonal, interpersonal, public, and mass communication. It also explores intercultural, organizational, developmental, and new media communication. Test your understanding and distinguish between these critical communication concepts.
