Podcast
Questions and Answers
What is the primary concern addressed by digital transactions in areas with poor internet connectivity?
What is the primary concern addressed by digital transactions in areas with poor internet connectivity?
- Increased usage of mobile wallets
- Accessibility of digital payment regulatory bodies
- Error-free digital transactions (correct)
- Improved internet connectivity
What is the role of the Digital Transactions Ombudsman (DTO)?
What is the role of the Digital Transactions Ombudsman (DTO)?
- To hear customer complaints related to digital transactions (correct)
- To regulate digital payment regulatory bodies
- To design digital payment systems
- To improve internet connectivity in rural areas
How many places across India have senior RBI officials designated as DTO?
How many places across India have senior RBI officials designated as DTO?
- 15 places
- 21 places (correct)
- 25 places
- 10 places
What is the maximum amount of mental agony compensation that can be ordered by the DTO?
What is the maximum amount of mental agony compensation that can be ordered by the DTO?
What is the next step if the customer is not satisfied with the DTO's decision?
What is the next step if the customer is not satisfied with the DTO's decision?
What is the jurisdictional limit of the DTO?
What is the jurisdictional limit of the DTO?
What happens if the matter exceeds the DTO's jurisdictional limit?
What happens if the matter exceeds the DTO's jurisdictional limit?
What is the primary responsibility of digital payment regulatory bodies?
What is the primary responsibility of digital payment regulatory bodies?
What is the purpose of the RBI designating senior RBI officials as DTO?
What is the purpose of the RBI designating senior RBI officials as DTO?
What is the scope of the DTO's powers?
What is the scope of the DTO's powers?
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