Podcast
Questions and Answers
Why are traditional healthcare models struggling?
Why are traditional healthcare models struggling?
What is the main challenge in attributing success in healthcare to organizational change?
What is the main challenge in attributing success in healthcare to organizational change?
Why is the Quality team often overshadowed in hospitals?
Why is the Quality team often overshadowed in hospitals?
What is meant by '1-sigma churn' as described in the text?
What is meant by '1-sigma churn' as described in the text?
Signup and view all the answers
What does W.E Deming's marble in a funnel experiment aim to demonstrate?
What does W.E Deming's marble in a funnel experiment aim to demonstrate?
Signup and view all the answers
Why is it hard to understand how well a process can perform if it is always in flux?
Why is it hard to understand how well a process can perform if it is always in flux?
Signup and view all the answers
What was the reason stated by lawyers for the defendants in arguing for a new trial?
What was the reason stated by lawyers for the defendants in arguing for a new trial?
Signup and view all the answers
Which individuals filed post-trial motions for acquittal or a new trial?
Which individuals filed post-trial motions for acquittal or a new trial?
Signup and view all the answers
What was the ruling by U.S. District Court Judge W.Louis Sands on the post-trial motions?
What was the ruling by U.S. District Court Judge W.Louis Sands on the post-trial motions?
Signup and view all the answers
What plans did defense attorneys for the Parnell brothers indicate after Judge Sands' decision?
What plans did defense attorneys for the Parnell brothers indicate after Judge Sands' decision?
Signup and view all the answers
What action did owners take regarding the vacant factory after the trial?
What action did owners take regarding the vacant factory after the trial?
Signup and view all the answers
What sentences were handed down to Stewart Parnell and Michael Parnell in relation to the salmonella outbreak?
What sentences were handed down to Stewart Parnell and Michael Parnell in relation to the salmonella outbreak?
Signup and view all the answers
What is design thinking primarily focused on?
What is design thinking primarily focused on?
Signup and view all the answers
What is a key aspect of design thinking?
What is a key aspect of design thinking?
Signup and view all the answers
Why does design emphasize understanding how people think and act?
Why does design emphasize understanding how people think and act?
Signup and view all the answers
How is the modern user experience different from before?
How is the modern user experience different from before?
Signup and view all the answers
Why is design thinking considered versatile?
Why is design thinking considered versatile?
Signup and view all the answers
What is the main purpose of incorporating design thinking in healthcare?
What is the main purpose of incorporating design thinking in healthcare?
Signup and view all the answers
What is a key principle of the Lean method as described in the text?
What is a key principle of the Lean method as described in the text?
Signup and view all the answers
What is the primary goal of allowing patients to 'pull' value according to Lean principles?
What is the primary goal of allowing patients to 'pull' value according to Lean principles?
Signup and view all the answers
What is a characteristic of clinical microsystems?
What is a characteristic of clinical microsystems?
Signup and view all the answers
What is the primary focus of experience-based co-design in healthcare?
What is the primary focus of experience-based co-design in healthcare?
Signup and view all the answers
What is one of the methods used to gather data in experience-based co-design initiatives as per the text?
What is one of the methods used to gather data in experience-based co-design initiatives as per the text?
Signup and view all the answers
Why does Lean emphasize the patient's central position to all activities?
Why does Lean emphasize the patient's central position to all activities?
Signup and view all the answers
What is the primary goal of quality improvement in healthcare?
What is the primary goal of quality improvement in healthcare?
Signup and view all the answers
According to the NHS definition, what is a key aspect of high-quality care?
According to the NHS definition, what is a key aspect of high-quality care?
Signup and view all the answers
What is an example of how quality improvement can be applied in healthcare?
What is an example of how quality improvement can be applied in healthcare?
Signup and view all the answers
What is quality improvement about in the context of healthcare?
What is quality improvement about in the context of healthcare?
Signup and view all the answers
What is a key characteristic of high-quality care according to the NHS definition?
What is a key characteristic of high-quality care according to the NHS definition?
Signup and view all the answers
What is the ultimate goal of quality improvement initiatives in healthcare?
What is the ultimate goal of quality improvement initiatives in healthcare?
Signup and view all the answers