Podcast
Questions and Answers
Which of the following is NOT an element of a goal statement?
Which of the following is NOT an element of a goal statement?
What is the purpose of a SIPOC diagram?
What is the purpose of a SIPOC diagram?
Which element of the SIPOC diagram identifies the sources of inputs?
Which element of the SIPOC diagram identifies the sources of inputs?
What is an example of a measurable goal statement?
What is an example of a measurable goal statement?
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In creating a SIPOC diagram, what should be the first step?
In creating a SIPOC diagram, what should be the first step?
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Which question is NOT part of the SIPOC analysis?
Which question is NOT part of the SIPOC analysis?
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What type of verb is recommended to start a goal statement?
What type of verb is recommended to start a goal statement?
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Which of the following defines the 'Process' element in a SIPOC diagram?
Which of the following defines the 'Process' element in a SIPOC diagram?
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What are SMART objectives designed to achieve in the context of a project charter?
What are SMART objectives designed to achieve in the context of a project charter?
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Which element of the project charter describes the rationale for undertaking the project?
Which element of the project charter describes the rationale for undertaking the project?
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What does the 'Process Scope' element of a project charter specify?
What does the 'Process Scope' element of a project charter specify?
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In the context of the Yield Improvement project, what was the main objective stated?
In the context of the Yield Improvement project, what was the main objective stated?
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What does a 'Consequential Metric' signify in a project charter?
What does a 'Consequential Metric' signify in a project charter?
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Which statement is NOT a tip for writing a problem statement?
Which statement is NOT a tip for writing a problem statement?
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Who is designated as the 'Leader' of the project team in the Yield Improvement project?
Who is designated as the 'Leader' of the project team in the Yield Improvement project?
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What is the significance of a 'Project Timeline' in a project charter?
What is the significance of a 'Project Timeline' in a project charter?
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What is the primary goal of the Define phase in a Lean Six Sigma project?
What is the primary goal of the Define phase in a Lean Six Sigma project?
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Which of the following characteristics is NOT associated with a Lean Six Sigma leader?
Which of the following characteristics is NOT associated with a Lean Six Sigma leader?
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What output is produced during the Define phase?
What output is produced during the Define phase?
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What does DMAIC stand for in Lean Six Sigma methodology?
What does DMAIC stand for in Lean Six Sigma methodology?
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Which of the following best describes the difference between a problem and an improvement?
Which of the following best describes the difference between a problem and an improvement?
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Which of the following is a pillar of Lean?
Which of the following is a pillar of Lean?
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What is meant by DPMO in Lean Six Sigma?
What is meant by DPMO in Lean Six Sigma?
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When would it be appropriate to select a problem for Lean Six Sigma improvement?
When would it be appropriate to select a problem for Lean Six Sigma improvement?
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Study Notes
Lean Six Sigma
- Lean six sigma measures 3.4 DPMO (defects per million opportunities), achieving 99.9999967% conformance.
- DMAIC is used for existing processes.
- DMADV is used for new processes.
Lean
- Lean focuses on waste elimination.
- Originated with Taiichi Ohno and Toyota in the 1940s.
Six Sigma
- Six Sigma focuses on reducing variation.
- Developed by Bill Smith and Mikel Harry at Motorola in the 1980s.
- The focus of Six Sigma is the statistical side of Lean Six Sigma.
Lean Six Sigma Methodology
- Lean Six Sigma methodology is powerful.
Define Phase
- Pillars of Lean: Define value, map value stream, create flow, establish pull and pursuit of perfection.
- Goal: Establish project importance, problem/opportunity, goal, scope and team.
- Outputs: Clear business case, problem/goal statement, selected critical to quality characteristics, and high-level process map.
- Tools: Project Charter, SIPOC diagram, and understanding the Voice of the Customer (VOC).
Problem Solving vs Improvement
- Problem Solving focuses on correcting deviation from standard.
- Improvement focuses on achieving a new standard.
- Gap = Problem = Opportunity
What is a Problem?
- A problem is defined as a gap between the standard and the current situation.
What is an Improvement?
- Improvement focuses on achieving a new standard or level of performance.
- Gap = Opportunity
How to Choose the Right Problem?
- Recurrent or continuous problem
- Verifiable problem
- Problem can be analyzed and solved by team members
- Problem is negatively affecting the work life of team members
- Prioritize problems based on frequency of occurrence and significance.
Problem Classification Matrix
- A matrix used to classify problems based on simplicity and frequency.
- Simple concern vs significant concern
- Once vs recurring concern
Project Charter
- A "contract" between organizational leadership and the project team.
- Created at the outset of a project.
- Establishes a common understanding of the project for all involved.
- Contains: Project charter title, Problem Statement, Business Case & Benefits, Goal Statement, Preliminary Plan/Timeline, Scope, and Team Members
Project Charter Elements
- Business Case: Importance of doing the project.
- Problem Statement: Description of the problem.
- Goal Statement: SMART objectives.
- Process Scope: Process boundaries and resources.
- Project Timeline: Timetable of actions to achieve the goal.
- Consequential Metric: Metric that will be affected negatively.
- Team Members: People who will work together to achieve the goal.
SIPOC Diagram
- A high-level process map showing process boundaries.
- A tool to help a team understand their process in relation to inputs, outputs, and suppliers.
- Identifies the relationship between suppliers, inputs, process, outputs, and customers.
SIPOC Diagram Example 1 & 2
- SIPOC examples visually illustrate the elements of a SIPOC diagram for a process such as Food Order or Making Coffee. These are actual examples illustrating where elements fit within a SIPOC diagram.
Tips in Writing a Problem Statement & Goal Statement
- Tips are provided for writing effective problem statements and goal statements that are easily understood and complete. For example, avoid starting with solutions, start with an action verb, focus on specifics, make sure to include deadlines etc. Specific information is provided avoiding vagueness or overinclusivity. Clear, thorough information is provided to achieve effective goal statements.
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Description
This quiz covers the essential concepts of Lean Six Sigma, including its methodology, the importance of the define phase, and key components like DMAIC and DMADV. Explore Lean's focus on waste elimination and Six Sigma's emphasis on reducing variation, together providing a powerful approach to process improvement.
