Leading Change Presentation

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Questions and Answers

What is a characteristic of transactional managers in a work environment?

They emphasize vision and inspiration.

They are focused on delivering set outcomes. (correct)

They encourage creativity and collaboration.

They prioritize common ground among diverse groups.

Which style of leadership is described as a poor fit for complex situations requiring creativity?

Shared leadership

Transactional leadership (correct)

Transformational leadership

Self-managed collaboration

What defines self-managed collaboration?

It allows for freedom from formal control processes. (correct)

It is driven by formal organizational structures.

It requires minimal communication between group members.

It follows strict hierarchical authority.

What is the primary purpose of connective leadership?

To seek common meaning and purpose among groups. Signup and view all the answers

What is a main requirement of shared leadership?

It involves sharing accountability and problem-solving. Signup and view all the answers

What is one of the key benefits of mindfulness leadership training?

It enhances leaders' awareness of their surroundings. Signup and view all the answers

How does mindful leadership training help leaders respond to workplace interactions?

By helping them recognize unproductive patterns. Signup and view all the answers

Which of the following is NOT a characteristic of mindful leadership training?

Creating certainty in every decision. Signup and view all the answers

What aspect of leadership is particularly enhanced through mindfulness?

Access to intuition. Signup and view all the answers

What does mindfulness encourage leaders to do in uncertain situations?

Embrace creative problem-solving. Signup and view all the answers

Which of the following outcomes is associated with practicing mindful leadership?

Improved mental and physical resilience. Signup and view all the answers

One aim of mindfulness as a leadership practice is to help leaders:

Address personal growth while managing others. Signup and view all the answers

Mindfulness as a practice primarily aims to enhance awareness of which aspect?

The present moment. Signup and view all the answers

What are the five essential leadership qualities designed to ensure?

The success of different organizational contexts Signup and view all the answers

What does the neutral zone in leadership refer to?

An uncomfortable transitional phase that can be leveraged Signup and view all the answers

Which should be marked to help individuals during the ending phase of leadership?

The sense of loss experienced by individuals Signup and view all the answers

What is a characteristic of a 'flow' culture as described?

Support for continuous innovation and creativity Signup and view all the answers

What should be created to help people during the new beginning phase?

Clear and effective communication of the change purpose Signup and view all the answers

What type of policies should be created to help manage the neutral zone?

Temporary policies to facilitate transition Signup and view all the answers

What is a key element of harnessing collective intelligence in a 'flow' culture?

Encouraging social interaction and knowledge sharing Signup and view all the answers

Which leadership aspect should be emphasized during the transition phases?

Defining roles in the new system Signup and view all the answers

Which leadership style focuses primarily on exchanges of rewards for effort and achievement?

Transactional leadership Signup and view all the answers

What is a common characteristic of transformational leadership?

Inspiring and motivating followers Signup and view all the answers

Which type of leadership style entails actively intervening only if standards are not met?

Managed by exception (active) Signup and view all the answers

What does the individualized consideration aspect of transformational leadership emphasize?

Mentoring and personal attention to each follower Signup and view all the answers

Which leadership style is characterized by a lack of intervention and decision-making?

Laissez faire Signup and view all the answers

What is a key difference between transactional and transformational leadership?

Transactional leadership emphasizes maintaining standards while transformational leadership is about inspiring change Signup and view all the answers

Which of the following leadership styles most significantly values ethical behavior and trust?

Transformational leadership Signup and view all the answers

What aspect of leadership is emphasized by emotionally intelligent leadership?

Understanding and managing emotions in oneself and others Signup and view all the answers

What is a characteristic of transactional management?

Optimizing performance Signup and view all the answers

In which organizational state do transformational leaders operate best?

Chaotic and challenging Signup and view all the answers

What is one role of transformational leaders as opposed to transactional managers?

Challenge the established order Signup and view all the answers

According to Alimo-Metcalfe and Alban-Metcalfe, what is true about the competencies of transactional managers?

They are essential but insufficient alone. Signup and view all the answers

Transactional managers are best suited for which type of organizational environment?

Stable and convergent Signup and view all the answers

Which of the following is NOT a trait of transformational leadership?

Incremental change Signup and view all the answers

Which best describes the relationship between transactional and transformational leadership styles?

Both are needed for effective leadership. Signup and view all the answers

What does the transformational leadership style primarily seek to do?

Promote positive change and new ideas Signup and view all the answers

What should be the primary focus of rewards in an organization?

To risk-taking top managers Signup and view all the answers

Which factor is NOT mentioned as influencing a manager's effectiveness?

Personal life circumstances Signup and view all the answers

Which style of management may a manager prefer according to the content?

Transactional management Signup and view all the answers

What is an essential aspect of the organizational management team for promoting effectiveness?

Commitment to sustainability and diversity Signup and view all the answers

Which cognitive style is associated with a manager's ability to innovate?

Whole thinkers Signup and view all the answers

What is the role of resilience for a leader?

To manage stress and personal well-being Signup and view all the answers

Which aspect is crucial for an organization's management development process?

Focus on developing individual managers Signup and view all the answers

Which of the following is likely to improve a manager's ability to perceive the whole picture?

Understanding of organizational context Signup and view all the answers

Study Notes

Leading Change

Dr Petya Koleva delivered a presentation on leading change.
Heriot-Watt University, 2024.

Learning Objectives

Identify and experiment with different leadership styles.
Explore skills and qualities needed by effective change leaders.
Determine how leaders adapt to phases of change.
Discover ways to sustain and support oneself as a leader.

Pre-Work Discussion Points

How does the focus on leadership vs. management change across different stages of the change process?
At which stages of the change process is communication most important and why?
How important is trust between leaders and followers in managing change?

Dimensions of Leadership

Transactional and transformational leadership.
The dark side of leadership (vision and narcissism).
Emotionally intelligent leadership.
Collaborative leadership (connective, shared, self-managed).
Strategic leadership.
Mindful leadership.

Transactional and Transformational Leadership

Transactional leadership: This style is characterized by a focus on structured tasks and clear rewards for achieving specific goals. Leaders who adopt this approach often use performance metrics to assess progress, effectively managing their teams by recognizing and rewarding efforts, achievements, and adherence to standards. They may intervene when deviations from expected performance occur, whether through active monitoring or a more hands-off, passive approach. Furthermore, it encompasses a laissez-faire attitude, where leaders provide minimal direction, allowing team members to operate independently while still holding them accountable for outcomes.
Transformational leadership: Unlike transactional leaders, transformational leaders prioritize building relationships and fostering personal connections. They strive to model ethical behavior, which helps create an environment of trust and mutual respect. By communicating a vision of optimism and encouraging innovation, these leaders challenge assumptions and promote creativity within their teams. Additionally, they offer individualized support, recognizing the unique strengths and weaknesses of each team member, and empowering them to reach their full potential.

Burns' Contextual Approach to Leadership

Convergent (Stable): Transactional management, focus on status quo.
Divergent (Dynamic): Transformational leadership, focused on change.

Transactional Managers vs. Transformational Leaders (1 of 3)

Convergent: Stable conditions; established goals.
Divergent: Increasingly chaotic environment; established goals are challenged.

Transactional Managers vs. Transformational Leaders (2 of 3)

Transactional: Optimizes performance, incremental change, maintains the status quo.
Transformational: Challenges the status quo, changes behaviours and beliefs, creates a new vision.

Transactional Managers vs. Transformational Leaders (3 of 3)

Incorporates personal characteristics and the leader-follower approach.
Transactional = Convergent; Transformational = Divergent.

Which Style is Best?

Alimo- Metcalfe and Alban-Metcalfe (2000) found in the UK NHS that transactional competencies are not enough on their own.

Neither is Best

Organizations need both transactional managers and transformational leaders

Transactional Managers vs. Transformational Leaders

Convergent: Transactional leadership fits well.
Divergent: Transformational leadership fits well.

Collaborative Leadership

Connective leadership (Blumen, 2002): Finding common ground and purpose across diverse groups.
Shared leadership: Sharing accountability for outcomes in an organization.
Self-managed collaboration: Uncontrolled cooperation outside formal structures, with high levels of interdependence.

Mindful Leadership

Mindfulness increases awareness (here and now) – psychological, emotional, physical.
Training can help leaders strengthen expertise, foster creative solutions, develop resilience, improve interactions with others, address unproductive patterns, and improve responses.

Reflect & Discuss

Reflect on and discuss questions related to leadership in the public eye, significant projects, and not-for-profit organizations.

Five Essential Leadership Qualities and Skills (Cameron and Green, 2017)

Flexible, integrated framework of essential qualities for successful leaders.
Synthesis of the best of leadership literature (high-level archetypes, clusters of skills).

The Five Essential Leadership Qualities

Descriptions of essential leadership qualities, with proportions.

Bridges - Leadership for the different phases

Acknowledge loss, provide accurate information. Outline what is over/not over, ways to mark the ending.
Explain the neutral zone- create temporary policies and short-term goals to navigate through.
Acknowledge the new beginning – define change purpose, and effectively communicate change, create a plan. Help individuals play their role in new systems.

A 'Flow' Culture (Goulding and Shaughnessy, 2017)

Culture that supports continuous innovation and creativity (like a start-up).
Elements include harnessing collective intelligence, breaking down tasks, comfort with uncertainty, reducing task completion time, using visualization tools, and participatory process models.

Heroic Management vs. Engaging Management

Heroic management: Managers are central, importance based on hierarchy, ambitious target-driven strategies.
Engaging management: Managers enable others, organizations as social systems, emerging strategies from staff needs, iterative and interdependent implementation.

Factors Influencing Manager Effectiveness (1 of 2)

Past experience, beliefs, and appropriateness.
Level of creativity, preference for transactional vs. transformational leadership, and flexibility.
Cognitive style (adaptor vs. innovator, whole thinker vs. left brain thinker).
Ability to see the bigger picture (organizational context, choices).

Factors Influencing Manager Effectiveness (2 of 2)

Organisational context (amenable to critical leadership).
Organisation's commitment to sustainability, diversity, and ethical behaviour.
Effectiveness of the organisation's management development process.

Leadership, Management, and Change (Figure 14.2)

4 quadrants based on creativity vs. organisational-wide/large-scale change.
Transformational leadership - high creativity, organisation-wide change.
Transactional management - low creativity, large-scale/structural change.

A Framework for Management, Leadership, and Change (Figure 14.3)

Framework relates turbulent/stable environments and organisational-wide/individual changes.
Illustrates transformational and transactional leadership styles in different environments (with respective approaches and focuses).

Sustaining Yourself as a Leader

Resilience building through sufficient sleep, nutrition, and exercise.
Regular journaling to rebalance negative emotions.
Coaching to improve responses to difficulties, thinking and acting.
Action-inquiry with others to increase capacity and dis-identify from survival emotions.
Meditation improves focus and reduces reactivity to negative stress triggers.

Reflect & Discuss (2)

Use Bridges' Ending/Neutral Zone/Beginning advice to support change in another person.
Discuss advantages and disadvantages of a 'flow' culture, and how to make it work in current teams.

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Description

This quiz focuses on the key concepts presented by Dr. Petya Koleva regarding leadership styles and the skills required for effective change leadership. It explores the dynamics between leadership and management during various stages of change and emphasizes the importance of communication and trust. Engage with the material to better understand how leaders can adapt and support themselves throughout the change process.