Chapter 15

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33 Questions

Which leadership approach emphasizes building relationships and collaboration?

Interactive Leadership

Which theory suggests that leader effectiveness depends on the interaction of leadership style and situational favorability?

Contingency: Fiedler’s Contingency Theory

What type of leadership emphasizes the leader's ability to inspire and motivate followers to achieve extraordinary outcomes?

Charismatic Leadership

What is the key difference between management and leadership?

Leadership involves setting a direction, aligning people, and motivating, while management involves controlling, planning, and problem-solving.

What is the primary focus of management?

Organizing production and supply

What is the main role of leadership according to the text?

Concentrating on people

What is one of the approaches associated with leadership for today’s turbulent times?

Level 5 leadership

What has interactive leadership been associated with?

Women's style of leading

What did Mitchell Moss emphasize in relation to leadership?

The importance of leadership during crises

Based on the text, what did General Stanley A. McChrystal advocate for in leadership?

Challenging traditional hierarchical management approaches

What is a key aspect of effective leadership according to the text?

Prioritizing followers and the organization over personal interests

Based on the text, what did the case of Greta Thunberg illustrate?

The impact of informal leaders in social causes

What did General McChrystal's leadership philosophy emphasize?

Empathy, autonomy, truth, and goal-focus

What did Chris Zane emphasize in building his business?

Providing the ultimate shopping experience and customer loyalty

Where do informal leaders typically emerge?

Ambiguous and unstructured situations

What is the role of leaders in an organization's success?

Shaping the conditions for employees to perform well

What are the quadrants in the leadership style model mentioned in the text?

Low task, low people; low task, high people; high task, low people; high task, high people

What is the example used to illustrate effective leadership in the text?

New York Governor Andrew Cuomo's leadership during the COVID-19 crisis

What does the leadership orientation scoring system reveal about a person?

Their orientation toward people, relationships, tasks, and outcomes

What are the sources of leader power mentioned in the text?

Hard position power, personal soft power, and other sources of power

Leadership focuses on teaching and motivating people.

True

Leaders concentrate on people, while managers focus on systems and production.

True

Good management is necessary to meet current commitments, while good leadership is needed to move the organization forward.

True

Leadership and management reflect two different sets of qualities and skills that provide different benefits for the organization.

True

The concept of leadership evolves with the changing needs and environmental context of organizations.

True

Turbulence and uncertainty in the environment have influenced the shift in leadership styles.

True

Interactive leadership has been associated with women's style of leading.

True

Management promotes stability and order, while leadership promotes vision and change.

True

Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.

True

Four approaches in tune with leadership for today’s turbulent times are Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.

True

What are the distinct qualities and strengths of management and leadership as mentioned in the text?

Management organizes production and supply, while leadership focuses on teaching and motivating people. Leaders concentrate on people, while managers focus on systems and production. A balance of both management and leadership qualities is ideal for a manager.

What is the significance of the combination of skilled management and good leadership in Google's success as mentioned in the text?

Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.

What are the four approaches associated with leadership for today’s turbulent times mentioned in the text?

Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.

Study Notes

Leadership Styles and Influence Tactics

  • The text discusses sources of leader power and influence tactics used by leaders to influence others.
  • It mentions sources of leader power such as hard position power, personal soft power, and other sources of power.
  • It provides a scoring and interpretation system to determine a person's primary leadership orientation and style.
  • The people orientation score and task orientation score reveal a person's orientation toward people, relationships, tasks, and outcomes.
  • The text includes a quadrant model (Exhibit 15.6) to help individuals identify their primary leadership style based on their scores.
  • The quadrants include low task, low people (delegating style), low task, high people (participating style), high task, low people (telling style), and high task, high people (selling style).
  • It encourages individuals to compare their scores to those of other students and discuss how the differences may relate to their personal leader styles.
  • The text also includes a self-diagnostic approach to dealing with others in a leadership role, focusing on task versus people orientation.
  • It provides an example of New York Governor Andrew Cuomo's leadership during the COVID-19 crisis, highlighting his empathy, compassion, and strategic approach.
  • Cuomo's ability to engage people's trust and express empathy during the crisis is presented as an illustration of effective leadership.
  • The text emphasizes the importance of maintaining a calm, focused, and strategic approach to leadership, especially in challenging times.
  • It offers practical guidance for individuals to assess and develop their leadership styles based on their orientation toward tasks, people, and relationships.

The Distinction Between Management and Leadership

  • Management and leadership have distinct qualities and strengths that are essential for organizations.
  • Management organizes production and supply, while leadership focuses on teaching and motivating people.
  • Leaders concentrate on people, while managers focus on systems and production.
  • A balance of both management and leadership qualities is ideal for a manager.
  • Management promotes stability and order, while leadership promotes vision and change.
  • Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.
  • Good management is necessary to meet current commitments, while good leadership is needed to move the organization forward.
  • Leadership and management reflect two different sets of qualities and skills that provide different benefits for the organization.
  • The concept of leadership evolves with the changing needs and environmental context of organizations.
  • Turbulence and uncertainty in the environment have influenced the shift in leadership styles.
  • Four approaches in tune with leadership for today’s turbulent times are Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.
  • Interactive leadership has been associated with women's style of leading.

The Distinction Between Management and Leadership

  • Management and leadership have distinct qualities and strengths that are essential for organizations.
  • Management organizes production and supply, while leadership focuses on teaching and motivating people.
  • Leaders concentrate on people, while managers focus on systems and production.
  • A balance of both management and leadership qualities is ideal for a manager.
  • Management promotes stability and order, while leadership promotes vision and change.
  • Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.
  • Good management is necessary to meet current commitments, while good leadership is needed to move the organization forward.
  • Leadership and management reflect two different sets of qualities and skills that provide different benefits for the organization.
  • The concept of leadership evolves with the changing needs and environmental context of organizations.
  • Turbulence and uncertainty in the environment have influenced the shift in leadership styles.
  • Four approaches in tune with leadership for today’s turbulent times are Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.
  • Interactive leadership has been associated with women's style of leading.

Discover your primary leadership orientation and style with this quiz on leadership styles and influence tactics. Explore sources of leader power, scoring and interpretation systems, and a quadrant model to identify your primary leadership style. Learn from real-life examples like New York Governor Andrew Cuomo's leadership during the COVID-19 crisis and gain practical guidance to assess and develop your leadership style.

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