Chapter 15

Leadership Styles and Influence Tactics

• The text discusses sources of leader power and influence tactics used by leaders to influence others.
• It mentions sources of leader power such as hard position power, personal soft power, and other sources of power.
• It provides a scoring and interpretation system to determine a person's primary leadership orientation and style.
• The people orientation score and task orientation score reveal a person's orientation toward people, relationships, tasks, and outcomes.
• The text includes a quadrant model (Exhibit 15.6) to help individuals identify their primary leadership style based on their scores.
• The quadrants include low task, low people (delegating style), low task, high people (participating style), high task, low people (telling style), and high task, high people (selling style).
• It encourages individuals to compare their scores to those of other students and discuss how the differences may relate to their personal leader styles.
• The text also includes a self-diagnostic approach to dealing with others in a leadership role, focusing on task versus people orientation.
• It provides an example of New York Governor Andrew Cuomo's leadership during the COVID-19 crisis, highlighting his empathy, compassion, and strategic approach.
• Cuomo's ability to engage people's trust and express empathy during the crisis is presented as an illustration of effective leadership.
• The text emphasizes the importance of maintaining a calm, focused, and strategic approach to leadership, especially in challenging times.
• It offers practical guidance for individuals to assess and develop their leadership styles based on their orientation toward tasks, people, and relationships.

The Distinction Between Management and Leadership

• Management and leadership have distinct qualities and strengths that are essential for organizations.
• Management organizes production and supply, while leadership focuses on teaching and motivating people.
• Leaders concentrate on people, while managers focus on systems and production.
• A balance of both management and leadership qualities is ideal for a manager.
• Management promotes stability and order, while leadership promotes vision and change.
• Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.
• Good management is necessary to meet current commitments, while good leadership is needed to move the organization forward.
• Leadership and management reflect two different sets of qualities and skills that provide different benefits for the organization.
• The concept of leadership evolves with the changing needs and environmental context of organizations.
• Turbulence and uncertainty in the environment have influenced the shift in leadership styles.
• Four approaches in tune with leadership for today’s turbulent times are Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.
• Interactive leadership has been associated with women's style of leading.

The Distinction Between Management and Leadership

• Management and leadership have distinct qualities and strengths that are essential for organizations.
• Management organizes production and supply, while leadership focuses on teaching and motivating people.
• Leaders concentrate on people, while managers focus on systems and production.
• A balance of both management and leadership qualities is ideal for a manager.
• Management promotes stability and order, while leadership promotes vision and change.
• Google's success was attributed to the combination of skilled management and good leadership by CEO Eric Schmidt.
• Good management is necessary to meet current commitments, while good leadership is needed to move the organization forward.
• Leadership and management reflect two different sets of qualities and skills that provide different benefits for the organization.
• The concept of leadership evolves with the changing needs and environmental context of organizations.
• Turbulence and uncertainty in the environment have influenced the shift in leadership styles.
• Four approaches in tune with leadership for today’s turbulent times are Level 5 leadership, servant leadership, authentic leadership, and interactive leadership.
• Interactive leadership has been associated with women's style of leading.

Discover your primary leadership orientation and style with this quiz on leadership styles and influence tactics. Explore sources of leader power, scoring and interpretation systems, and a quadrant model to identify your primary leadership style. Learn from real-life examples like New York Governor Andrew Cuomo's leadership during the COVID-19 crisis and gain practical guidance to assess and develop your leadership style.