Leadership Chapter 4

Leadership Training

Human Behavior

• Defined by BusinessDictionary.com as the capacity of mental, physical, emotional, and social activities experienced during the five stages of a human being's life: prenatal, infancy, childhood, adolescence, and adulthood.
• Influenced by culture, society, values, morals, ethics, and genetics.

Motivation

• Encompasses internal and external factors that stimulate desire and energy in people to achieve a goal.
• Results from the interaction among conscious and unconscious factors, such as:
  • Intensity of desire or need
  • Incentive or reward value of the goal
  • Expectations of the individual and significant others

Good Leadership

• Refers to the qualities exemplified by a leader, including:
  • Vision
  • Wit
  • Passion
  • Compassion
  • Charisma
  • Communication skills
  • Persistence
  • Integrity
  • Daring
  • Discipline
• Characteristics of a good leader, including:
  • Character
  • Charisma
  • Commitment
  • Communication
  • Competence
  • Courage

Transformational Leadership

• A form of leadership that broadens and elevates the interests of employees, generates awareness and acceptance of the organization's purpose and mission, and stimulates employees to look beyond their own self-interest.
• Characteristics of transformational leaders, including:
  • Charisma
  • Inspirational motivation
  • Intellectual stimulation
  • Individualized consideration
• Behaviors of a transformational leader, including:
  • Articulating a compelling vision of the future
  • Using stories and symbols to communicate the vision and message
  • Specifying the importance of having a strong sense of purpose and collective mission

Leadership Development

• Developing a pool of leaders through:
  • Finding people with basic leadership qualities
  • Widening the "catchment area"
  • Assuring a democratic process
• Providing knowledge and skills through:
  • Building leaders' personal capacities
  • Recognizing lifelong learning
• Supporting active leaders through:
  • Actively supporting leaders continuously
  • Not placing them in positions and leaving them there

Seven Habits of Highly Effective People

• Adopted from Stephen Covey's book, including:
  • Be proactive
  • Begin with the end in mind
  • Put first things first
  • Think win-win
  • Seek first to understand, then to be understood
  • Synergize
  • Sharpen the saw

Teamwork

• The process of working collaboratively with a group of people to achieve a goal.
• Essential for success in business, education, and organizations.
• Characteristics of teamwork, including:
  • Focusing on the goal
  • Putting aside individual differences and petty grievances
  • Showing passion for the project and contributing to its success

Time Management

• The art of arranging, organizing, scheduling, and budgeting one's time for the purpose of generating more effective work and productivity.
• Important for individuals and corporations to manage work and personal responsibilities.
• Key aspects of time management, including:
  • Planning ahead
  • Prioritizing tasks
  • Managing work and home responsibilities### Time Management
• Effective time management involves organizing one's workspace and schedule to reduce time waste.
• The first step in time management is to organize the workspace, including cleaning, purging, and reorganizing the home or office.
• The next step is to track every activity, including daily routines, work, and leisure activities, to identify areas where time can be optimized.
• Prioritizing activities using a scale of 1-3 can help individuals eliminate, consolidate, or delegate non-essential tasks.
• Keeping a schedule or daily planner is essential for staying on task, but self-discipline is also required.

Decision-Making

• Decision-making involves selecting the most logical choice from among two or more options.
• The process of decision-making includes identifying alternative solutions, evaluating options, and selecting the best option.
• Different types of decision-making involve consensus, majority voting, minority dominance, silent consensus, clique, handclasp, and one-person decision.

Involvement in Decision-Making

• Consensus or agreement involves compromising various possibilities after all opinions have been heard.
• Majority voting is effective but can lead to losing the interest or loyalty of minority members.
• Minority dominance can lead to apathy among group members.
• Silent consensus can result in unanimous decisions, but may not always reflect the opinions of all members.
• Clique and handclasp methods can lead to resentment and conflict.
• One-person decision can lead to difficulties in implementing decisions.

Difficulties in Decision-Making

• Fear of consequences can lead to division and disagreement.
• Conflicting loyalties can lead to divided loyalties about decisions.
• Interpersonal conflicts and personal differences can interfere with sound decision-making.
• Hidden agendas or secret motives can hinder decision-making.
• Blundering methods, such as rigid procedures, personal opinions, and disregarding consultation or consensus, can lead to poor decision-making.
• Inadequate leadership can restrict the expression of opinions and discussion on issues.
• Clash of interests can occur when different groups or individuals have opposing interests.

Leadership

• Transformational leadership is an organizational system framework that influences people to come together around a common vision.
• A good leader is able to listen, learn, and lead followers towards the attainment of goals.
• Effective leadership involves teamwork, time management, and decision-making.

Learn about transformational leadership, characteristics of a leader, and teamwork commitment. This chapter discusses leadership training and human behavior.