LA - Introduction

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What is the "D-K Effect"?

The skilled often believe they are unskilled
The unskilled often think they are average
The skilled often are often aware they are skilled
The unskilled are often unaware they are unskilled (correct)

What is the purpose of oral boards in an assessment center?

To test knowledge of traffic laws
To measure problem-solving and writing skills
To answer scenario-type questions in front of ranking officers (correct)
To answer multiple-choice questions

What is emphasized as a requirement for success as a leader in the text?

Isolation from team members
Technical expertise only
Relationship-building skills (correct)
Strict enforcement of policies

What different set of skills is required for a first-line supervisor compared to working on the front lines?

Leadership skills (A) Signup and view all the answers

What does the text suggest as necessary for improving leadership skills?

Enhancing self-awareness and building relationships (D) Signup and view all the answers

Which activity is highlighted as being reduced for higher-ranking personnel according to the text?

Traffic stops (B) Signup and view all the answers

What does the author refer to as 'leader armor'?

Soft skills such as empathy, listening, and self-awareness (D) Signup and view all the answers

According to the author, how do soft skills lead to hard results?

Soft skills motivate and engage employees to achieve organizational goals (B) Signup and view all the answers

What is the author's main purpose in writing this book?

To equip readers with the tools to become better leaders than they are today (D) Signup and view all the answers

What is the author's background and experience with leadership?

All of the above (D) Signup and view all the answers

What is the central message or theme of the text?

The critical role of soft skills, such as empathy and self-awareness, in successful leadership (A) Signup and view all the answers

What was the author's great discovery from the informal survey of police leaders?

That every police supervisor thinks they are an above-average leader, regardless of their actual leadership abilities (A) Signup and view all the answers

What was the author's initial intention when he asked the 'What's your number?' question to the Royal Canadian Mounted Police?

To test if Canadian police leaders had a similar self-assessment pattern as US police leaders (D) Signup and view all the answers

What is the mathematical implication of the author's finding that all police leaders think they are above average?

It is mathematically impossible for all police leaders to be above average (B) Signup and view all the answers

What was the author's initial reaction to the results of his survey of the Royal Canadian Mounted Police?

Excitement that he had discovered something 'amazing' (A) Signup and view all the answers

What was the author's main purpose in conducting the 'What's your number?' survey of police leaders?

To explore the psychology behind how police leaders view their own leadership skills (C) Signup and view all the answers

What did the author do two weeks before teaching a one-week class on leadership for first-time supervisors at the Iowa Law Enforcement Academy?

Sent out a brief online survey (D) Signup and view all the answers

How many people in the class had taken a leadership course specific to law enforcement before attending the one-week class on leadership for first-time supervisors at the Iowa Law Enforcement Academy?

One (A) Signup and view all the answers

What proportion of respondents mentioned prior military training in the area of leadership?

1 in 5 (B) Signup and view all the answers

How many people had any type of prior leadership training among the 33 attendees of the leadership class at the Iowa Law Enforcement Academy?

Five (C) Signup and view all the answers

Why does the text mention that there is little, if any, ongoing education in the areas of leadership and management?

Budget constraints and lack of time (B) Signup and view all the answers