4. Higgs & Rowland (2011) - Fill in the Blank
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Questions and Answers

The study focuses on the behaviors of leaders and how these behaviors impact the success of organizational ______.

change

Leader-centric behaviors tend to negatively impact change success by being ______, directing, and expecting followers to follow the leader’s example.

controlling

Successful leaders employ facilitating and engaging behaviors to foster ______ and adaptability in their teams.

engagement

Leaders communicate the need for change effectively by telling __________ stories.

<p>compelling</p> Signup and view all the answers

In a directive change approach, leaders tightly ______ change from the top.

<p>control</p> Signup and view all the answers

The emergent approach to change focuses on sensemaking and guiding ______.

<p>principles</p> Signup and view all the answers

Creating __________ change ensures that the change is based on a deep understanding of the issues.

<p>structural</p> Signup and view all the answers

One of the framcap behaviors, the ______, creates magnetic energy that aligns the organization with its purpose.

<p>attractor</p> Signup and view all the answers

Engaging others in the change process builds __________ and alignment across the organization.

<p>commitment</p> Signup and view all the answers

Successful leaders balance emotional engagement, psychological safety, and adaptive __________.

<p>capacity</p> Signup and view all the answers

Leaders providing emotional and psychological ______ during uncertain times help their teams feel secure.

<p>security</p> Signup and view all the answers

Transforming space fosters conditions for ______ in the present moment, encouraging innovation.

<p>change</p> Signup and view all the answers

Sensemaking involves helping others make sense of the change by framing it within the organization’s broader __________.

<p>goals</p> Signup and view all the answers

Leader-centric behaviors like __________ are typically associated with less successful change implementation.

<p>Shaping</p> Signup and view all the answers

Attractor behavior involves connecting emotionally with employees and aligning their personal __________ with the organization’s purpose.

<p>goals</p> Signup and view all the answers

Transforming Space allows leaders to foster informal discussions to engage team members and ensure that they feel __________ and valued.

<p>heard</p> Signup and view all the answers

Study Notes

Key Concepts and Definitions

  • Emphasizes the behavior of leaders and their impact on organizational change.
  • Distinguishes between Shaping behaviors (leader-centric) and Facilitating & Engaging behaviors (supporting others).
  • Shaping behaviors include controlling, directing, and expecting followers to mimic the leader.
  • Facilitating and engaging behaviors encourage engagement and adaptability and are crucial for successful change implementation.

Key Frameworks

  • Change Approaches
    • Directive: Tightly controlled change from the top, driven by shaping behaviors, less effective.
    • Self-Assembly: Direction set from the top, but local managers implement with some flexibility.
    • Master: Overall direction from top leaders but with significant involvement from various levels.
    • Emergent: Decentralized change initiated anywhere in the organization, emphasizing sensemaking and guiding principles.
  • Framcap Behaviors:
    • Attractor: Creates magnetic energy aligning the organization with its purpose.
    • Edge and Tension: Challenges the organization, confronts necessary changes, disrupts unhealthy patterns.
    • Container: Provides emotional and psychological security during periods of uncertainty.
    • Transforming Space: Fosters conditions for innovation and adaptation in the present moment.

Competencies and Behaviors of Successful Leaders

  • Creating the Case for Change: Effectively communicates the need for change, engaging others with compelling stories.
  • Creating Structural Change: Ensures change is based on a deep understanding of issues and supported by consistent tools and processes.
  • Engaging Others: Invites involvement in the change process to build commitment and alignment company-wide.
  • Implementing and Sustaining Change: Develops plans, monitors progress, and ensures change efforts are sustained over time.
  • Facilitating and Developing Capability: Encourages individuals to take ownership of the change process, providing support for problem-solving.

Research Findings

  • Framcap behaviors (Attractor, Edge and Tension, Container, Transforming Space) are associated with higher change success than Shaping behaviors.
  • Balancing emotional engagement, psychological safety, and adaptive capacity while challenging the organization leads to better change outcomes.
  • Leader-centric (Shaping) behaviors generally result in failure, especially in complex environments where collective engagement and adaptability are key.

Strategic Elements

  • Sensemaking: Leaders guide others to understand how changes align with the organization's broader goals.
  • Balancing Emotional and Cognitive Aspects: Leaders manage emotional and cognitive aspects of change, promoting security and clarity while encouraging growth.
  • Adaptive Leadership: Reflective, adaptive leaders aligned with evolving organizational needs are more effective.

Examples from the Study

  • Attractor Behavior: Leaders create energy by connecting emotionally with employees and aligning personal goals with the organization's purpose.
  • Edge and Tension: Leaders challenge assumptions and hold teams accountable, driving high standards.
  • Transforming Space: Leaders foster informal discussions, ensuring team members feel heard and valued during the change process.

Conclusion

  • Successful change leadership embraces behaviors that engage and enable others, moving away from leader-centric approaches.

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Description

Explore key concepts and definitions related to leadership behaviors and their impact on organizational change. This quiz covers various change approaches and the distinction between shaping and facilitating behaviors essential for effective change implementation.

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