Laws Regulating Tourist Transportation Business

Transportation is the process of moving people or goods from one location to another. It encompasses various modes of transportation such as land, water, and air.

Transportation plays a vital role in logistics by physically connecting suppliers and customers. It acts as the link between nodes (fixed facilities) in a distribution network.

A common carrier is a for-hire transportation service that provides service to the general public at reasonable rates and without discrimination. They are subject to regulations and are liable for damages to goods carried.

A regulated carrier operates under government regulations, primarily found in motor and water carriage. Regulations include entry controls, reasonable rates, and non-discrimination provisions.

A contract carrier is a for-hire transportation service that does not have to serve the general public. They can serve one or a few shippers exclusively and may offer specialized equipment.

Private carriage refers to a firm's own transportation system. It is not for-hire and not subject to federal regulations. It can be the firm's primary business or a supporting function.

A charter is a contract between a passenger and a carrier where the carrier undertakes to transport the passenger to their destination safely. It can be considered a private carrier.

Common carriers are required to exercise extraordinary diligence, meaning they must go above and beyond to ensure the safety of passengers and goods. This is different from private carriers that only need to exercise ordinary diligence.

A contract of carriage is a legally binding agreement between a carrier of goods or passengers and the consignor, consignee, or passenger. It outlines the rights, duties, and liabilities of each party.

An air waybill is a non-negotiable document issued by an air carrier for goods transported by air. It acts as delivery instructions, a contract of carriage, and a cargo receipt.

A bill of lading is issued to a shipper and details the method and path of a shipment. It serves as a contract for the movement of goods, a receipt for the cargo, and proof of ownership.

The Warsaw Convention governs the liabilities of international air carriers for passenger injuries, baggage damage, and cargo loss. It establishes time limits for filing claims and suing.

The Montreal Convention is an update to the Warsaw Convention that aims to enhance passenger rights and provide better compensation for injuries, baggage, and cargo losses.

The Carriage of Goods by Sea (COGSA) is a legislation that regulates the liabilities of ocean carriers for cargo loss or damage. It applies during the voyage from port of loading to port of discharge.

A tour operator is an entity that organizes and conducts inbound and local tours. They arrange transportation, accommodation, and make online reservations for a fee.

A travel agency is an entity that provides travel-related services like transportation and accommodation reservations, documentation, ticket sales, and outbound tour packages.

A travel and tour agency encompasses both tour operator and travel agency services. They offer comprehensive travel planning and management services.

An online travel and tour agency conducts its operations solely through websites and online platforms. They provide travel-related services and bookings online.

An inbound tour is a tour organized for groups or individuals visiting the Philippines or any part of the country.

A local tour is designed for residents of the Philippines within the country, showcasing local attractions and experiences.

An outbound tour is a tour package for individuals or groups traveling outside of the Philippines, exploring international destinations.

The DOT (Department of Tourism) provides accreditation to tourism enterprises that meet minimum standards. This certification recognizes their compliance with operating procedures and service quality.

The DOT Tourism Quality Seal is a mark displayed by DOT-accredited establishments. It indicates that they have met the set standards in service quality and operations.

The Air Passenger Bill of Rights outlines the rights of air passengers in the Philippines, including rights regarding accurate information, full value services, compensation for cancellations, and delayed baggage.

Hotels in the Philippines are classified according to a five-star grading system. The star rating reflects the level of service, facility quality, and operational standards.

Guests have the right to privacy in their hotel rooms, meaning the hotel management should not use any surveillance or recording devices without authorization. However, if illegal activities are suspected, the hotel management has the right to investigate.

The Consumer Act of the Philippines protects consumers from deceptive or unfair sales acts and practices, such as false advertising. Hotel guests have the right to file a complaint if the hotel's advertisements misrepresent their services and facilities.

Hotels are required to uphold certain standards of cleanliness and hygiene to ensure the health and safety of their guests. They need to provide adequate housekeeping services and medical assistance in case of emergencies.

Hotels are responsible for the loss or damage of guest belongings, except for those caused by acts of God or the guest's own negligence. They are not liable for items lost or damaged outside designated hotel areas.

The Republic Act 9442 (Accessibility Law) requires establishments to provide facilities and devices to enhance the mobility of disabled persons. Hotels must offer them at least a 20% discount on services.

The Philippine Amusement Gaming Corporation (PAGCOR) regulates and licenses all land-based casinos in the Philippines. It controls the gambling industry and ensures compliance with regulations.

The legal gambling age in the Philippines is 21 years old. Underage gambling is a serious offense with strict penalties.

PAGCOR licenses and regulates online gambling businesses, but it does not allow them to offer services to Filipino residents. Filipino residents can legally access legally licensed offshore gambling sites.

A caterer is an individual or company providing food, supplies, and sometimes services for events like parties, weddings, and corporate functions. They offer on-premise and off-premise catering services.

The Food Safety Act of 2013 (RA 10611) defines food safety as the assurance that food does not cause harm when consumed. It aims to protect public health and enhance consumer confidence.

The Consumer Act of the Philippines (RA 7394) protects consumers from deceptive sales practices, provides information and education, and ensures consumer redress. It is enforced by relevant government agencies.

Liquor licensing laws regulate the sale, distribution, and consumption of alcoholic beverages in the Philippines. They ensure responsible alcohol consumption, maintain public order, and generate revenue.