Laboratory Personnel Competency Procedure

Personnel Competency and Impartiality

• The purpose of this procedure is to ensure that all personnel are competent and act impartially within the laboratory's management system.

Scope

• This procedure applies to all CMTS calibration laboratory personnel and internal personnel of Metrology Group of Companies.

Responsibility

• The Laboratory Manager is responsible for ensuring the observance and maintenance of this procedure.
• The Document Controller is responsible for safekeeping of personnel records.

Procedure Description

• All CMTS personnel must act impartially, be competent, and work in accordance with the laboratory's management system.
• CMTS calibration laboratory values every personnel and considers them as its greatest asset.
• The company provides an established qualification and training program.
• Each personnel is categorized based on applicable education, training, skills, and experience.
• Each personnel has a personal file where records of all training and certification are kept.

Competency Requirements

• Personnel's competency affects or influences the results of laboratory activities.
• Competency qualification requirements for each position are detailed below:

Laboratory Manager

• Must have a graduate degree in any Engineering field, preferably Electrical or Electronics.
• Must have at least 3 years of technical and managerial experience in Calibration Laboratory.
• Must have excellent managerial skills, technical skills in Instrumentation and Calibration, written and oral communication skills, leadership skills, and MS Office skills.
• Must have training in PNS ISO/IEC 17025:2017 Standard for Laboratory Competence, Instrumentation and Control Servicing NCII, Metrology Training, and Uncertainty of Measurement.

Operations Manager

• Must have a college level or graduate degree in any Engineering field, preferably Electrical or Electronics.
• Must have at least 3 years of technical experience with supervisory experience in Calibration Laboratory.
• Must have excellent managerial skills, technical skills in Instrumentation and Calibration, leadership skills, and MS Office skills.
• Must have training in PNS ISO/IEC 17025:2017 Standard for Laboratory Competence, Instrumentation and Control Servicing NCII, Metrology Training, and Uncertainty of Measurement.

Calibration Supervisor

• Must have a college level or graduate degree in any Engineering field, preferably Electrical or Electronics.
• Must have at least 2 years of technical experience with supervisory experience in Calibration Laboratory.
• Must have excellent supervisory skills, technical skills in Instrumentation and Calibration, leadership skills, and good MS Office skills.
• Must have training in PNS ISO/IEC 17025:2017 Standard for Laboratory Competence, Instrumentation and Control Servicing NCII, Metrology Training, and Uncertainty of Measurement.

Calibration Technician Level 2

• Must have at least a high school graduate with NC II certification in Instrumentation Control and Servicing.
• Must have at least 1 year of experience as a calibration technician.
• Must have technical skills in Instrumentation and Calibration, and good MS Office skills.
• Must have training in PNS ISO/IEC 17025:2017 Standard for Laboratory Competence, Instrumentation and Control Servicing NCII, Metrology Training, and Uncertainty of Measurement.

Calibration Technician Level 1

• Must have at least a high school graduate with NC II certification in Instrumentation Control and Servicing.
• No experience is required.
• Must have technical skills in Instrumentation and Calibration.
• Must have training in Instrumentation and Control Servicing NCII.