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Questions and Answers
Which of the following is NOT a method to organize information management?
What is a system that incorporates all the processes needed for effectively managing patient information?
Information management system
Effective communication is not important in pathology.
False
Communication can be defined in a number of ______.
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What needs to be identified in a communication plan according to its elements?
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What did Chester I. Barnard emphasize about communication in organizations?
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Communication and information flow or transfer throughout the healthcare setting are very ______.
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Communication is of no concern to managers.
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Study Notes
Information Management
- A system designed to manage incoming and outgoing patient information effectively.
- Bizbox is a computer system utilized in hospitals for seamless patient information transfer.
- Effective communication is crucial in pathology for delivering laboratory services and results.
Communication
- Defined as the exchange of thoughts, messages, or information using speech, signals, writing, or behavior.
- Involves the art of using words effectively to impart information or ideas, utilizing various mediums like mail or telephone.
- Essential for transmitting ideas, attitudes, or beliefs between individuals or groups.
Importance of Communication in Management Theories
- Chester I. Barnard emphasized that developing and maintaining a system of communication is the first executive function.
- Hicks highlighted that organizational interaction relies heavily on effective communication between members.
- Peters and Waterman noted that communication methods in successful companies differ significantly from less successful organizations.
Organization of Laboratory Communication
- Organized information management is vital for educating clients on:
- Appropriate utilization of laboratory services, including test orders, specimen collection, and turnaround times.
- Extent of services offered, such as available tests and STAT testing protocols.
- Regulatory considerations encompass hours of operation, performance metrics, and necessary communication mandates.
Elements of a Communication Plan
- Define clear objectives and purpose for the communication plan.
- Use concise messaging tailored to the recipient's educational level, employing simple language when needed.
- Identify the structure for written communication to maintain consistency, using templates as a guide.
Recipients of Laboratory Communication
- Determine all stakeholders that require communication, such as medical staff, laboratory personnel, administration, and clients.
- Ensure that all relevant parties receive essential information to facilitate effective laboratory management.
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Description
Explore the essential concepts of information management in laboratory settings during your first semester at OLFU. This quiz covers the processes needed for effective data management, including patient information handling and the integration of systems like Bizbox within hospitals.
