Prime Upgrade Add-On
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Questions and Answers

What is the monthly cost of the Prime Upgrade?

  • $10/month (correct)
  • $15/month
  • $5/month
  • $20/month

What is the duration of the price guarantee included in the Prime Upgrade?

  • 18
  • 36
  • 12
  • 24 (correct)

What type of support is provided with the Prime Upgrade?

  • Studio technical support
  • In-person assistance only
  • 24-hour email support
  • 24/7 phone priority support (correct)

What additional benefit does the Prime Upgrade provide regarding modem issues?

<p>Free modem replacement &amp; protection (C)</p> Signup and view all the answers

Which of the following describes a reason someone would consider the Prime Upgrade?

<p>Need for peace of mind, reliability, and support (A)</p> Signup and view all the answers

Flashcards

Nomad Prime Upgrade

An add-on service for $10/month offering modem protection, price stability, and VIP support.

Modem Replacement Protection

Free modem replacement if damaged or malfunctioning due to accidental or electrical causes, with no deductible.

2-Year Price Guarantee

Locks in your monthly internet subscription rate for 24 months, preventing price increases.

Priority Support

24/7 phone support with faster response times and priority issue resolution, within 4 hours.

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Price Increase Protection

The 2-year price guarantee protects you from potential increases in internet rates.

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Study Notes

Nomad Internet Prime Upgrade

  • Prime Upgrade is an add-on for $10/month
  • Provides extra benefits like enhanced protection, price stability, and VIP support
  • Featured at modem activation
  • Includes free modem replacement and protection
  • Covers accidental damage or malfunctions (electrical/antenna)
  • No deductible for modem replacement
  • 2-year price guarantee, locking in monthly subscription rate for 24 months
  • Prevents potential price increases
  • 24/7 phone priority support
  • First-in-line support, issue resolution within 4 hours
  • Ideal for those valuing peace of mind, reliability, and stellar support
  • Contact [email protected] for details or to add Prime

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