Prime Upgrade Add-On
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Questions and Answers

What is the monthly cost of the Prime Upgrade?

  • $10/month (correct)
  • $15/month
  • $5/month
  • $20/month
  • What is the duration of the price guarantee included in the Prime Upgrade?

  • 18
  • 36
  • 12
  • 24 (correct)
  • What type of support is provided with the Prime Upgrade?

  • Studio technical support
  • In-person assistance only
  • 24-hour email support
  • 24/7 phone priority support (correct)
  • What additional benefit does the Prime Upgrade provide regarding modem issues?

    <p>Free modem replacement &amp; protection</p> Signup and view all the answers

    Which of the following describes a reason someone would consider the Prime Upgrade?

    <p>Need for peace of mind, reliability, and support</p> Signup and view all the answers

    Study Notes

    Nomad Internet Prime Upgrade

    • Prime Upgrade is an add-on for $10/month
    • Provides extra benefits like enhanced protection, price stability, and VIP support
    • Featured at modem activation
    • Includes free modem replacement and protection
    • Covers accidental damage or malfunctions (electrical/antenna)
    • No deductible for modem replacement
    • 2-year price guarantee, locking in monthly subscription rate for 24 months
    • Prevents potential price increases
    • 24/7 phone priority support
    • First-in-line support, issue resolution within 4 hours
    • Ideal for those valuing peace of mind, reliability, and stellar support
    • Contact [email protected] for details or to add Prime

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