Key Components of Sales Management

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Questions and Answers

Which of the following is NOT a key component of sales management?

  • Performance monitoring and evaluation
  • Customer Relationship Management
  • Recruitment, selection, and training
  • Product Development (correct)

Which component of sales management focuses on building and maintaining positive relationships with customers?

  • Sales planning
  • Customer Relationship Management (correct)
  • Performance monitoring and evaluation
  • Motivation and leadership

How does effective sales planning contribute to overall sales success?

  • By motivating sales teams through performance incentives.
  • By providing a framework for sales training.
  • By setting realistic sales goals and objectives. (correct)
  • By evaluating sales performance against predetermined targets.

Which component of sales management requires a deep understanding of individual motivators to inspire and guide sales teams?

<p>Motivation and leadership (D)</p> Signup and view all the answers

What is the primary function of performance monitoring and evaluation in sales management?

<p>To analyze sales performance and identify areas for improvement. (B)</p> Signup and view all the answers

Flashcards

Sales Goals and Objectives

Specific targets set to guide sales efforts and measure success.

Sales Planning

The process of defining sales strategies and outlining actions to achieve sales goals.

Recruitment and Training

The process of attracting, selecting, and developing sales personnel for optimal performance.

Motivation and Leadership

Techniques and approaches used to inspire sales teams to perform at their best.

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Performance Monitoring

The ongoing assessment of sales team performance against set goals.

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Study Notes

Key Components of Sales Management

  • Setting sales goals and objectives
  • Sales planning
  • Recruitment, selection, and training
  • Motivation and leadership
  • Performance monitoring and evaluation
  • Customer relationship management
  • Communication and collaboration

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