Questions and Answers
Which of the following are examples of verbal threats?
What defines an act of violence?
Which of the following is NOT an example of non-verbal threats?
Which action would be considered an act of violence?
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How does cyber bullying manifest as a threat?
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Which of the following actions can instill intimidation in a personal interaction?
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Which of the following describes a non-verbal threat?
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What can be classified as both a threat and an act of violence?
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What type of behavior does the City of Kansas City's policy explicitly prohibit?
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What action may result from violating the zero tolerance policy?
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In which contexts does the policy apply?
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How is a 'threat' defined in the policy?
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What may happen to a vendor who violates this policy?
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What is the overarching goal of the City of Kansas City's zero tolerance policy?
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Who does the zero tolerance policy apply to?
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What does the City of Kansas City's policy expect from public servants?
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What may occur if a violation of the policy is reasonably determined to have happened?
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Which of the following actions does NOT need prior progressive disciplinary action to recommend termination?
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What is strictly prohibited as per the policy regarding reports of violations?
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What should the Department Director do when required in disciplinary determinations?
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What action may be taken against someone who retaliates as defined by the policy?
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What assistance can employees seek related to the policy?
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What does the Zero Tolerance Policy primarily address?
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What does the employee acknowledge upon receiving the Zero Tolerance Policy training?
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What action may be taken against an employee accused of a violation pending investigation?
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Who should be notified if a citizen threatens or acts against an employee?
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What may happen if a supervisor fails to report a potential violation?
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Which parties will be included in the investigation of a policy violation?
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What is one of the roles of supervisory and management personnel regarding allegations?
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Which of the following is NOT a recommended channel for reporting suspected violations?
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If an employee is temporarily reassigned following a suspected policy violation, which of the following is likely NOT an option?
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What is expected regarding the investigation of policy violations?
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Study Notes
Zero Tolerance Policy Overview
- The City of Kansas City aims to maintain a workplace free from violence, threats, intimidation, and bullying.
- Every individual should be treated with courtesy, professionalism, and respect, including employees, citizens, and vendors.
- The policy encompasses actions occurring within and outside the workplace that affect the work environment.
Policy Definition and Enforcement
- A strict no-tolerance policy exists regarding threats, acts of violence, intimidation, or bullying.
- Immediate action will be taken for violations, which may lead to serious disciplinary measures, including termination or criminal prosecution.
- Violations by vendors may result in contract termination.
Definitions of Violent Behavior
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Threats: Expressions intended to inflict harm that induce fear for safety.
- Examples: Verbal threats (e.g., "I'm going to hurt you"), written threats, intimidation acts (e.g., yelling, insults), and cyberbullying.
- Non-verbal threats include aggressive gestures, invading personal space, and displaying harmful items.
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Acts of Violence: Intentional physical actions against persons or property likely causing injury or damage.
- Examples: Physical confrontations (e.g., hitting), property destruction, and inciting others to commit violence.
Reporting and Investigation Procedure
- Suspected policy violations should be reported to a supervisor or manager.
- Immediate actions can include placing accused employees on off-duty status or temporary reassignment.
- If a citizen threatens an employee, local law enforcement may be notified.
- Reports will be investigated thoroughly and confidentially.
Accountability and Discipline
- If a policy violation is verified, disciplinary actions may include recommendations for termination without prior warnings needed for severe offenses.
- Retaliation against individuals reporting violations or participating in investigations is strictly prohibited.
- Accusations of retaliation will also be investigated, with serious repercussions for offenders.
Employee Assistance
- Employees are entitled to seek confidential support through the Employee Assistance Program at (816) 237-2352.
Acknowledgment of Policy
- Employees are required to acknowledge receipt and understanding of the Zero Tolerance Policy Regarding Threats or Acts of Violence.
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Description
Test your understanding of the City of Kansas City's Zero Tolerance Policy regarding threats and acts of violence in the workplace. This quiz covers the principles of respect and professionalism expected from all employees and public servants. Ensure you comprehend the guidelines intended to create a safe environment.
