Podcast
Questions and Answers
What information will be reported to the Department for billing purposes?
What information will be reported to the Department for billing purposes?
- Personal information of Department members
- Details of counseling sessions
- Specific case information
- Statistical information regarding the amount of service provided (correct)
How can Department members, their spouse, or domestic partner, and their dependents access crisis support?
How can Department members, their spouse, or domestic partner, and their dependents access crisis support?
- Through online chat support
- Through email support
- By calling a 24/7 telephone crisis support line (correct)
- By visiting a counselor in person
What is the role of PAS in a crisis situation?
What is the role of PAS in a crisis situation?
- To provide immediate counseling sessions
- To help confirm an immediate counseling session (correct)
- To provide emergency services
- To refer individuals to other crisis hotlines
How are appointment availabilities coordinated?
How are appointment availabilities coordinated?
What is the criteria for selecting counselors in the list provided by PAS?
What is the criteria for selecting counselors in the list provided by PAS?
How many face-to-face, telephonic, or video sessions are provided per incident/occurrence?
How many face-to-face, telephonic, or video sessions are provided per incident/occurrence?
Who is eligible to receive PAS services?
Who is eligible to receive PAS services?
How can eligible individuals contact PAS?
How can eligible individuals contact PAS?
What is myPASapp used for?
What is myPASapp used for?
Who is responsible for referral treatment for long-term or specialized care not covered by their health care insurance?
Who is responsible for referral treatment for long-term or specialized care not covered by their health care insurance?
Who administers the Employee Assistance Program (EAP) for the Kansas City, MO Police Department?
Who administers the Employee Assistance Program (EAP) for the Kansas City, MO Police Department?
What is the maximum amount of legal services provided by the EAP?
What is the maximum amount of legal services provided by the EAP?
Who is eligible to receive short-term care with the EAP at no cost?
Who is eligible to receive short-term care with the EAP at no cost?
What is a benefit available to Department members enrolled in the Department sponsored health care plans?
What is a benefit available to Department members enrolled in the Department sponsored health care plans?
What is the main purpose of the Employee Assistance Program (EAP)?
What is the main purpose of the Employee Assistance Program (EAP)?
What is the policy regarding the confidentiality of the EAP?
What is the policy regarding the confidentiality of the EAP?
What is the source of information for HIPAA guidelines?
What is the source of information for HIPAA guidelines?
Who can receive assistance from the Employee Assistance Program (EAP)?
Who can receive assistance from the Employee Assistance Program (EAP)?
What is a benefit of the Employee Assistance Program (EAP)?
What is a benefit of the Employee Assistance Program (EAP)?
What is the cost of the Employee Assistance Program (EAP) for eligible covered persons?
What is the cost of the Employee Assistance Program (EAP) for eligible covered persons?
Study Notes
Employee Assistance Program (EAP)
- The Kansas City, MO Police Department's EAP is administered by Personal Assistance Services (PAS) and provides assistance to Department members, their spouse or domestic partner, and anyone living in the member's household.
- The EAP helps with work and non-work related issues, including marriage, children, stress, emotions, finances, 30 minutes of legal services, legal documents, healthy lifestyles, and personal growth.
Eligibility and Cost
- Eligible covered persons can receive short-term care with the EAP at no cost.
- Department members enrolled in Department-sponsored health care plans through Blue Cross Blue Shield of Kansas City also have mental health benefits available to them, with applicable co-pays/deductibles applying.
Confidentiality and HIPAA Guidelines
- Department administrators will not be provided with the identity of individuals seeking information about or participating in the program, in accordance with HIPAA guidelines.
- Specific case information will not be made available to the Department without a signed and notarized release form by an individual.
EAP Services and Availability
- The EAP is free and completely confidential.
- Counselors are available 24/7 for telephone crisis support to talk with Department members, their spouse or domestic partner, and their dependents.
- PAS provides a list of counselors based on the member's needs, preference, availability, and location, which may include providers in the state of Kansas.
- Department members, their spouse or domestic partner, and their dependents can receive up to six face-to-face, telephonic, or video sessions (per incident/occurrence) in a rolling calendar year with a licensed therapist at no cost.
Contacting PAS and Referrals
- Eligible covered persons can contact PAS 24/7 at (800) 395-0845 or www.paseap.com.
- PAS services will be provided to anyone residing with the covered member, regardless of age.
- The Department will pay for all services performed through the EAP; however, members will be responsible for referral treatment for long-term or specialized care not covered by their health care insurance.
- An APP for Android or iPhone exists (myPASapp) at the Apple Store and Google Play Store.
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Description
This quiz is based on the Kansas City Police Department's Employee Assistance Program (EAP) policy, covering aspects related to member's health and well-being.
