Kaiser Interview Preparation

Questions and Answers

Tell me about yourself.

I'm 36 years old, married for 14 years, raising an autistic son, homeschooling him for 4 years. Born and raised in LA, influenced by my mother who’s been a nurse for 30 years. I pursued nursing for job security and financial stability, with a background in customer service related to electronics. I obtained my BSN at CAL STATE LA and aim to work in the ER as a Board Certified Emergency Nurse (BCEN).

What role did you play in a diverse team?

I was a peer mentor and community event organizer, helping to write literature and the mission statement.

Why do you think you will be successful in this role with Kaiser Permanente?

I am proficient on EPIC, have done clinical rotations at Kaiser, I am a hard worker, open to criticism, a problem-solver, enjoy the physical aspect of the job, dependable, relatable, and possess great communication skills.

What is your greatest weakness?

I sometimes focus too much on details and spend too much time analyzing things. I am working on this by adhering to set time frames. Signup and view all the answers

What makes you a great problem solver?

I am resourceful, gather facts in an organized manner, assess situations from different angles, check policies, and am open to feedback. Signup and view all the answers

What type of work environment do you dislike?

I dislike environments that aren't physically and mentally challenging and prefer fast-paced settings that require critical thinking. Signup and view all the answers

How do you keep your knowledge current in healthcare?

I stay updated with newsletters from nursing organizations, visit sites like allnurses.com, and continue my education to seek relevant certifications. Signup and view all the answers

What does 'Customer Service' mean to you in healthcare?

Customer service means providing quality care where the patient is treated with compassion, professionalism, and effective communication. Signup and view all the answers

If hired today, what would you accomplish first?

I would familiarize myself with daily operations, then look for areas needing improvement and address them as I can. Signup and view all the answers

How do you balance life and work?

I know my limits, leave work at work, make time for morning workouts with my family, and ensure I have personal time outside work. Signup and view all the answers

Study Notes

Personal Background

36 years old, married for 14 years with an autistic son, currently homeschooling.
Raised in a military family in Los Angeles, influenced by mother's 30-year nursing career in ICU.
Interests include job security and financial stability through a nursing career.

Work Experience

Previous experience in customer service, primarily in electronics and communication.
Responsibilities included repairs, diagnostics, and customer education.
Transitioned to nursing; completed BSN at CAL STATE LA with wife, now seeking employment.

Career Aspirations

Aims to work in the ER, enjoying the fast pace and variety of patient cases.
Plans to become a Board Certified Emergency Nurse (BCEN).

Teamwork and Diversity

Involved in a diverse team as a peer mentor and community event organizer.
Contributed to writing literature, including the mission statement, accommodating different education levels.

Fit for Kaiser Permanente

Strong desire to work at Kaiser due to prior clinical rotations.
Proficient in EPIC and experienced with case managers during BSN rotations.
Attributes: hardworking, open to criticism, resilient, problem-solver, self-motivated, dependable, relatable, and possesses strong communication skills.

Self-Assessment

Recognizes detail-oriented nature as a weakness, actively working to manage time and focus on tasks.
Believes in being resourceful and organized in problem-solving, open to feedback and learning from mistakes.

Preferred Work Environment

Thrives in fast-paced, challenging environments that encourage critical thinking and skill utilization.

Continuing Education

Stays informed through nursing organization newsletters and educational websites.
Committed to continuous education and pursuing relevant certifications.

Customer Service in Healthcare

Defines customer service as delivering quality care and treating patients with compassion, professionalism, and effective communication.

Initial Goals at Kaiser Permanente

Plans to understand daily operations and identify areas for improvement upon hiring.

Work-Life Balance

Recognizes the importance of limits, maintains a clear distinction between work and personal life.
Dedicates time to family workouts each morning and prioritizes personal time outside work.

Description

Prepare for your Kaiser interview with these flashcards focusing on personal introductions and background stories. Each card will help you articulate your experiences and motivations, particularly in nursing. Gain confidence in presenting yourself effectively during interviews.