Podcast
Questions and Answers
Where should the spoon be placed in the cutlery warmer?
Where should the spoon be placed in the cutlery warmer?
- In the upper inset
- Beside the warmer
- On top of the warmer
- In the lower inset (correct)
What is the correct ratio of water for 1 pack according to the text?
What is the correct ratio of water for 1 pack according to the text?
- 2 packs : 20 liters
- 1 pack : 40 liters
- 1 pack : 20 liters
- 1 pack : 16 liters (correct)
How is the Out of Touch (OOT) process carried out?
How is the Out of Touch (OOT) process carried out?
- If 3 persons in line starts from 3rd person in line moving backwards in a zigzag motion
- Starts from the 2nd person in line moving backwards in a zigzag motion (correct)
- Starts at the last person moving forward
- None of the above
What is the correct amount of water for 1 sachet as per the text?
What is the correct amount of water for 1 sachet as per the text?
What is required before placing an order at Jollibee?
What is required before placing an order at Jollibee?
Flashcards
Spoon Placement in Cutlery Warmer
Spoon Placement in Cutlery Warmer
The spoon should be placed in the lower inset of the cutlery warmer.
Water Ratio for 1 Pack
Water Ratio for 1 Pack
According to the text, the correct ratio of water for one pack is 16 liters.
Out of Touch (OOT) Process
Out of Touch (OOT) Process
The Out of Touch (OOT) process is carried out by starting from the second person in line and moving backwards in a zigzag motion.
Water Amount for 1 Sachet
Water Amount for 1 Sachet
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Requirement Before Jollibee Order
Requirement Before Jollibee Order
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Study Notes
Cutlery Placement
- Spoons should be placed with the handle facing outward in the cutlery warmer for easy access and hygiene.
Water Ratio for Pack
- The correct ratio of water for one pack is typically specified as a certain amount of liters or milliliters, matching brand instructions.
Out of Touch (OOT) Process
- The Out of Touch (OOT) process involves checking for product availability and ensuring proper communication within the customer service team to handle inquiries effectively.
Water Amount for Sachet
- The specific amount of water required for one sachet is defined and should be measured according to product guidelines, often stated in milliliters.
Order Placement at Jollibee
- Before placing an order at Jollibee, customers are required to identify their desired menu items and confirm the total before proceeding to checkout.
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