Podcast
Questions and Answers
Where should the spoon be placed in the cutlery warmer?
Where should the spoon be placed in the cutlery warmer?
What is the correct ratio of water for 1 pack according to the text?
What is the correct ratio of water for 1 pack according to the text?
How is the Out of Touch (OOT) process carried out?
How is the Out of Touch (OOT) process carried out?
What is the correct amount of water for 1 sachet as per the text?
What is the correct amount of water for 1 sachet as per the text?
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What is required before placing an order at Jollibee?
What is required before placing an order at Jollibee?
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Study Notes
Cutlery Placement
- Spoons should be placed with the handle facing outward in the cutlery warmer for easy access and hygiene.
Water Ratio for Pack
- The correct ratio of water for one pack is typically specified as a certain amount of liters or milliliters, matching brand instructions.
Out of Touch (OOT) Process
- The Out of Touch (OOT) process involves checking for product availability and ensuring proper communication within the customer service team to handle inquiries effectively.
Water Amount for Sachet
- The specific amount of water required for one sachet is defined and should be measured according to product guidelines, often stated in milliliters.
Order Placement at Jollibee
- Before placing an order at Jollibee, customers are required to identify their desired menu items and confirm the total before proceeding to checkout.
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Description
Test your knowledge on operations in a Jollibee counter area, from customer service to hygiene procedures. Check if you know about tray availability, order delivery, and cutlery warmer protocols.
