12 Questions
What is a key aspect of interpersonal effectiveness?
Demonstrating empathy and trust
What is a characteristic of someone who is action-oriented?
They take initiative to make things happen
What is a key skill for someone who is able to analyze data effectively?
Recognizing problems that might exist with information sources
What is a key aspect of making sound decisions?
Determining opportunities from data analysis
What is a characteristic of someone who is collaborative?
They work effectively as part of a team
What is a key aspect of effective time management?
Prioritizing energy and resources on most important activities
What is the primary focus of the Customer Focus competency?
To identify opportunities to increase value to customers
What is the key aspect of the Ethics / Professional Integrity competency?
Conducting oneself professionally and ethically
What is a key characteristic of the Leadership competency?
Thinking about the big picture
What is the primary goal of the Adaptability competency?
To recover quickly from setbacks or changes
What is the key aspect of the Problem Solving / Decision Making competency?
Ability to define a problem and develop alternatives
What is a common thread among all the competencies?
Emphasis on professional development
Test your knowledge of job proficiency, customer focus, and ethics in a professional setting. This quiz covers the skills and techniques required to meet customer needs and maintain a positive image of the organization.
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