Job Interview Preparation

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16 Questions

Make a stellar first impression by tailoring your ______ and cover letter to the specific job description.

resume

Research common interview questions for ______ and hospitality roles.

tourism

Use the ______ method to answer interview questions and showcase your skills and experiences.

STAR

Project professionalism with an outfit that aligns with the company ______.

culture

Prepare ______ questions for the interviewer to demonstrate your initiative and interest in the role and company.

insightful

Express your passion for ______ and hospitality, and your genuine interest in the specific position.

tourism

Research the company's ______, values, and the specific role you're targeting.

mission

Phone screening is your chance to confirm your ______ and basic qualifications.

interest

Keep your resume to a maximum of ______ pages, using a clear and easy-to-read font.

two

Typically, a hospitality resume should include ______ sections.

these

Use ______ text for headings and bullet points to highlight key information.

bold

Make sure your ______ information is accurate and professional.

contact

A ______ is a brief overview of your skills and experience relevant to the job you're applying for.

summary

List your work experience in ______ chronological order.

reverse

Use strong ______ verbs to describe your achievements and responsibilities.

action

Quantify your accomplishments whenever possible, e.g., 'Increased guest satisfaction ratings by ______ %'.

15

Study Notes

The Interview Journey

  • Make a stellar first impression by tailoring your resume and cover letter to the specific job description, highlighting relevant skills and experiences using strong action verbs.

Preparing for the Big Day

  • Research the company's mission, values, and the specific role you're targeting to show genuine interest and tailor your responses during the interview.
  • Prepare for common interview questions for tourism and hospitality roles by researching and practicing answers using the STAR method (Situation, Task, Action, Result).
  • Project professionalism with an outfit that aligns with the company culture, as first impressions matter.
  • Prepare insightful questions for the interviewer to demonstrate initiative and interest in the role and company.

Interview Day Do's

  • Project confidence with a firm handshake, good posture, and positive eye contact.
  • Use the STAR method to answer interview questions, providing specific examples of past situations where you used your skills to achieve positive results.
  • Express enthusiasm for tourism and hospitality, and genuine interest in the specific position.
  • Ask well-thought-out questions to show curiosity and engagement.

Resume Writing / Curriculum Vitae

Structure and Formatting

  • Keep your resume to a maximum of two pages, using a clear and easy-to-read font.
  • Include sections such as Contact Information, Summary/Objective, Work Experience, Education & Certifications, and Skills.
  • Use bold text for headings and bullet points to highlight key information, and maintain consistent formatting throughout the document.

Content is King (or Queen)

  • Ensure accurate and professional contact information, including name, phone number, email address, and optionally, a link to your LinkedIn profile.
  • Write a brief summary/objective overview of your skills and experience relevant to the job, highlighting strengths and accomplishments.
  • List work experience in reverse chronological order, including company name, location, job title, and dates of employment, and use strong action verbs to describe achievements and responsibilities.
  • Tailor your experience to the specific job description, highlighting relevant skills, and quantify accomplishments whenever possible.
  • List educational qualifications, including institution name, location, degree earned, and year of graduation, and any relevant certifications or licenses.
  • Showcase key skills relevant to the tourism and hospitality industry, including customer service, communication, teamwork, and software proficiency.
  • Proofread your resume thoroughly to eliminate typos or grammatical errors, as mistakes can create a negative impression.

Learn how to prepare for a job interview, from tailoring your resume and cover letter to acing the phone screening and in-person interview.

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