Podcast
Questions and Answers
Make a stellar first impression by tailoring your ______ and cover letter to the specific job description.
Make a stellar first impression by tailoring your ______ and cover letter to the specific job description.
resume
Research common interview questions for ______ and hospitality roles.
Research common interview questions for ______ and hospitality roles.
tourism
Use the ______ method to answer interview questions and showcase your skills and experiences.
Use the ______ method to answer interview questions and showcase your skills and experiences.
STAR
Project professionalism with an outfit that aligns with the company ______.
Project professionalism with an outfit that aligns with the company ______.
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Prepare ______ questions for the interviewer to demonstrate your initiative and interest in the role and company.
Prepare ______ questions for the interviewer to demonstrate your initiative and interest in the role and company.
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Express your passion for ______ and hospitality, and your genuine interest in the specific position.
Express your passion for ______ and hospitality, and your genuine interest in the specific position.
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Research the company's ______, values, and the specific role you're targeting.
Research the company's ______, values, and the specific role you're targeting.
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Phone screening is your chance to confirm your ______ and basic qualifications.
Phone screening is your chance to confirm your ______ and basic qualifications.
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Keep your resume to a maximum of ______ pages, using a clear and easy-to-read font.
Keep your resume to a maximum of ______ pages, using a clear and easy-to-read font.
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Typically, a hospitality resume should include ______ sections.
Typically, a hospitality resume should include ______ sections.
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Use ______ text for headings and bullet points to highlight key information.
Use ______ text for headings and bullet points to highlight key information.
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Make sure your ______ information is accurate and professional.
Make sure your ______ information is accurate and professional.
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A ______ is a brief overview of your skills and experience relevant to the job you're applying for.
A ______ is a brief overview of your skills and experience relevant to the job you're applying for.
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List your work experience in ______ chronological order.
List your work experience in ______ chronological order.
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Use strong ______ verbs to describe your achievements and responsibilities.
Use strong ______ verbs to describe your achievements and responsibilities.
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Quantify your accomplishments whenever possible, e.g., 'Increased guest satisfaction ratings by ______ %'.
Quantify your accomplishments whenever possible, e.g., 'Increased guest satisfaction ratings by ______ %'.
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Study Notes
The Interview Journey
- Make a stellar first impression by tailoring your resume and cover letter to the specific job description, highlighting relevant skills and experiences using strong action verbs.
Preparing for the Big Day
- Research the company's mission, values, and the specific role you're targeting to show genuine interest and tailor your responses during the interview.
- Prepare for common interview questions for tourism and hospitality roles by researching and practicing answers using the STAR method (Situation, Task, Action, Result).
- Project professionalism with an outfit that aligns with the company culture, as first impressions matter.
- Prepare insightful questions for the interviewer to demonstrate initiative and interest in the role and company.
Interview Day Do's
- Project confidence with a firm handshake, good posture, and positive eye contact.
- Use the STAR method to answer interview questions, providing specific examples of past situations where you used your skills to achieve positive results.
- Express enthusiasm for tourism and hospitality, and genuine interest in the specific position.
- Ask well-thought-out questions to show curiosity and engagement.
Resume Writing / Curriculum Vitae
Structure and Formatting
- Keep your resume to a maximum of two pages, using a clear and easy-to-read font.
- Include sections such as Contact Information, Summary/Objective, Work Experience, Education & Certifications, and Skills.
- Use bold text for headings and bullet points to highlight key information, and maintain consistent formatting throughout the document.
Content is King (or Queen)
- Ensure accurate and professional contact information, including name, phone number, email address, and optionally, a link to your LinkedIn profile.
- Write a brief summary/objective overview of your skills and experience relevant to the job, highlighting strengths and accomplishments.
- List work experience in reverse chronological order, including company name, location, job title, and dates of employment, and use strong action verbs to describe achievements and responsibilities.
- Tailor your experience to the specific job description, highlighting relevant skills, and quantify accomplishments whenever possible.
- List educational qualifications, including institution name, location, degree earned, and year of graduation, and any relevant certifications or licenses.
- Showcase key skills relevant to the tourism and hospitality industry, including customer service, communication, teamwork, and software proficiency.
- Proofread your resume thoroughly to eliminate typos or grammatical errors, as mistakes can create a negative impression.
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Description
Learn how to prepare for a job interview, from tailoring your resume and cover letter to acing the phone screening and in-person interview.
