Job Design Theory and Decision Making
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Questions and Answers

Which of the following factors contributes to job satisfaction?

  • Location commute
  • Compensation (correct)
  • Previous job titles
  • Employee age
  • What personal understanding is deemed critical for job success and career satisfaction?

  • Having a competitive edge
  • Adapting to new technologies
  • Understanding emotional intelligence (correct)
  • Maintaining a strong social network
  • Which of the following statements is true regarding biology and personality in the workplace?

  • Biology completely dictates a person's strengths in a job.
  • Personality has no significant impact on job performance.
  • Biology is the primary determinant of worker behavior.
  • Personality plays a role but should not be overstated. (correct)
  • Which aspect of job satisfaction is within a manager's control?

    <p>Compensation and benefits</p> Signup and view all the answers

    What do values in the workplace signify?

    <p>Beliefs about good and bad behavior</p> Signup and view all the answers

    What are the two separate factors in Herzberg's Two-Factor Theory?

    <p>Job satisfaction and job dissatisfaction</p> Signup and view all the answers

    Which approach focuses on the consequences of behavior in order to encourage or discourage it?

    <p>Reinforcement Theory</p> Signup and view all the answers

    What specific type of goals does the Goal Setting theory suggest lead to higher performance?

    <p>Specific and difficult goals</p> Signup and view all the answers

    According to the content, which factor does NOT lead to job satisfaction?

    <p>Dissatisfaction Factors</p> Signup and view all the answers

    Which of the following best describes the concept of negative reinforcement?

    <p>Removing an aversive stimulus to strengthen a behavior</p> Signup and view all the answers

    What does the content suggest about employees knowing what is expected of them?

    <p>It helps them focus their efforts more efficiently.</p> Signup and view all the answers

    Which theoretical approach focuses primarily on needs as a basis for motivation?

    <p>Needs Theories</p> Signup and view all the answers

    What misconception does Cal Newport challenge regarding career choices?

    <p>Passion is a pre-existing condition to find happiness in careers.</p> Signup and view all the answers

    What are key traits that lead to love for work?

    <p>A sense of autonomy and feeling of impact</p> Signup and view all the answers

    What does the advice suggest about passion in relation to work?

    <p>Passion is naturally followed by hard work</p> Signup and view all the answers

    What is a major factor that predicts work outcomes like performance and learning?

    <p>Motivation</p> Signup and view all the answers

    Why did the NYC transit union justify the paid leave for bus drivers being spat on?

    <p>Because it is a traumatic experience</p> Signup and view all the answers

    What does Job Design Theory focus on?

    <p>How job context shapes the individual</p> Signup and view all the answers

    Which of the following is NOT one of the components of Job characteristics model?

    <p>Work Environment</p> Signup and view all the answers

    How can managers increase employees' motivation according to the content provided?

    <p>By adjusting their approach to employees</p> Signup and view all the answers

    What aspect of work is significantly impacted by effective job design?

    <p>Work meaningfulness</p> Signup and view all the answers

    What was the primary focus of Frederick Taylor's studies in factories?

    <p>To increase productivity through specific instructions</p> Signup and view all the answers

    What was one consequence of Taylor's demand for increased speed from workers?

    <p>Workers made deliberate errors in their tasks</p> Signup and view all the answers

    Which of the following motivation theories focuses on the idea that people have diverse inherent levels of motivation?

    <p>Equity Theory</p> Signup and view all the answers

    According to McClelland’s Need Theory, which need is associated with the desire to control people and resources?

    <p>Need for power</p> Signup and view all the answers

    What type of motivation theory did Frederick Taylor primarily focus on?

    <p>Reinforcement and efficiency</p> Signup and view all the answers

    How did Taylor utilize monetary incentives in his approach?

    <p>To motivate increased productivity</p> Signup and view all the answers

    Which need as per Maslow's hierarchy would likely be addressed first by an organization during onboarding?

    <p>Physiological needs</p> Signup and view all the answers

    What is a significant limitation of most motivation theories mentioned?

    <p>They assume people have equal inherent levels of motivation.</p> Signup and view all the answers

    How do people in a positive mood typically approach decision-making?

    <p>They tend to use simplified shortcut strategies.</p> Signup and view all the answers

    What is the expected outcome when people are in a negative mood during decision-making?

    <p>They evaluate results with a focused attention to detail.</p> Signup and view all the answers

    What role do 'gut feelings' play in decision-making?

    <p>They are effective for small, unimportant decisions.</p> Signup and view all the answers

    What ethical dilemma is presented in the scenario about the pharmaceutical company?

    <p>Whether to continue the marketing campaign despite a misleading typo.</p> Signup and view all the answers

    Based on the Milgram experiments, how can people's ethical behavior be predicted?

    <p>Ethical decisions are often unpredictable and situational.</p> Signup and view all the answers

    What influence do situational and social forces have on ethical behavior?

    <p>They can significantly dictate ethical behavior in various contexts.</p> Signup and view all the answers

    What is typically a result of emotional signals, such as gut feelings, in decision-making?

    <p>They can facilitate prompt choices in unimportant decisions.</p> Signup and view all the answers

    Which of the following best reflects the potential difficulty in predicting ethical behavior ahead of time?

    <p>Ethical decisions are often influenced by unforeseen circumstances.</p> Signup and view all the answers

    Study Notes

    Job Design Theory

    • Focuses on the impact of context on individuals
    • Suggests that job organization shapes individual work effort
    • Examines job components that can be adjusted to increase work meaningfulness

    Job Design Theory: Job characteristics model Hackman & Oldham, 1975

    • Skill Variety: The degree to which a job requires different activities and skills.
    • Task Identity: The degree to which a job requires completing a whole piece of work, from beginning to end.
    • Task Significance: The degree to which a job has a substantial impact on the lives of other people.
    • Autonomy: The degree to which a job allows employees to make decisions about how they do their work.
    • Feedback: The degree to which employees receive clear and direct information about how well they are performing their jobs.

    Research on How Emotions and Mood Affect Decision Making (Johns & Saks, 2020)

    • Positive Mood: Leads to more positive evaluations and simplified decision-making strategies.
    • Negative Mood: Leads to more negative evaluations and detailed, deliberate decision-making processes.

    Emotions & decision-making

    • Gut feelings are emotional signals, effective for minor decisions.
    • For major decisions, try to ignore gut feelings and approach decisions more rationally.

    Ethical decisions

    • Cheating, deception, and misconduct are major challenges in today's society.
    • Situational and social factors influence individual ethical behavior.

    We often can’t predict our ethics in advance

    • Milgram experiments (1961) demonstrate the influence of authority on ethical behavior.
    • Participants in the experiments were more likely to administer potentially dangerous shocks to a "learner" than they predicted they would.

    Scenario: Drug Marketing Error

    • This scenario demonstrates the ethical dilemma of balancing business goals with the well-being of others.
    • You must decide whether to prioritize the company's financial interests or the health and safety of patients.

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    Description

    Explore the essential aspects of Job Design Theory, focusing on the job characteristics model proposed by Hackman and Oldham. This quiz delves into how job organization affects individual effort and how emotions influence decision-making, based on research by Johns and Saks. Test your understanding of skill variety, task identity, autonomy, and feedback in the workplace.

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