Podcast Beta
Questions and Answers
What is the primary purpose of a setting in jewelry?
In modern three-stone jewelry, what does each stone typically represent?
What is the best way to manage built-in sales resistance from customers?
What should you do during a robbery in the store?
Signup and view all the answers
Why are gems and jewelry attractive to thieves?
Signup and view all the answers
Study Notes
Jewelry Settings
- The primary purpose of a setting is to hold a gem securely.
- Engagement and wedding rings often feature diamond settings.
- Three-stone jewelry symbolizes the past, present, and future of a relationship.
Retail Sales
- Appearance should align with the store and clientele.
- Knowledge of merchandise is crucial for sales success.
- The approach and information exchange are critical during the sales process.
- The goal during the approach is to overcome customer resistance.
- A customized approach is necessary for each customer and situation.
- Customer trust leads to increased sales and positive word-of-mouth.
Security
- Gems and jewelry are attractive to thieves due to their size and value.
- In a robbery, remain calm and comply with the robber's instructions.
- Robbery risk is highest during opening and closing hours.
- Use a code word or phrase to alert colleagues about suspicious behavior.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your knowledge about jewelry settings, retail sales techniques, and security measures for gems. This quiz covers essential aspects of selling jewelry effectively while ensuring the safety of high-value items. Perfect for aspiring jewelers and sales professionals.
