Podcast
Questions and Answers
What is the first step in the troubleshooting procedure?
What is the first step in the troubleshooting procedure?
- Verify functionality
- Implement the solution
- Document findings
- Identify the problem (correct)
What should you do before making changes to a client's system?
What should you do before making changes to a client's system?
- Create a backup (correct)
- Test hardware
- Update the software
- Check the warranty
In which step of the troubleshooting process do you test the theory by swapping out hardware?
In which step of the troubleshooting process do you test the theory by swapping out hardware?
- Test the theory (correct)
- Identify the problem
- Implement the solution
- Verify functionality
What is the purpose of verifying functionality in the troubleshooting process?
What is the purpose of verifying functionality in the troubleshooting process?
What is necessary throughout the troubleshooting process according to the given steps?
What is necessary throughout the troubleshooting process according to the given steps?
What indicates the location of pin 1 on a CPU socket?
What indicates the location of pin 1 on a CPU socket?
What type of CPU socket has the pins located in the socket rather than on the processor?
What type of CPU socket has the pins located in the socket rather than on the processor?
Which company manufactures CPUs like Epyc and Ryzen?
Which company manufactures CPUs like Epyc and Ryzen?
Which expansion bus is primarily used in modern PCs and transfers data in serial form?
Which expansion bus is primarily used in modern PCs and transfers data in serial form?
What is the height of a 5 U server chassis?
What is the height of a 5 U server chassis?
What is the width of a standard server rack?
What is the width of a standard server rack?
How many pins does the main power connector for a server motherboard typically have?
How many pins does the main power connector for a server motherboard typically have?
What term describes a server that does not have a connected monitor?
What term describes a server that does not have a connected monitor?
What type of memory is often used in servers to correct errors?
What type of memory is often used in servers to correct errors?
Which of the following is a fault-tolerant power supply commonly found in servers?
Which of the following is a fault-tolerant power supply commonly found in servers?
Which of the following devices allows connection of multiple servers to a single monitor, mouse, and keyboard?
Which of the following devices allows connection of multiple servers to a single monitor, mouse, and keyboard?
Flashcards
Troubleshooting Step 1
Troubleshooting Step 1
Identify the problem by examining beep codes and error messages.
Troubleshooting Step 3: Test Theory
Troubleshooting Step 3: Test Theory
Temporarily swap out suspected hardware or use generic drivers during troubleshooting.
Troubleshooting Step 5
Troubleshooting Step 5
Verify the implemented solution to confirm functionality.
Troubleshooting Step 6
Troubleshooting Step 6
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CPU Socket Pin 1
CPU Socket Pin 1
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LGA Socket
LGA Socket
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Thermal Compound
Thermal Compound
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AMD
AMD
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PCI Express
PCI Express
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PCI-X
PCI-X
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x1 PCIe slot
x1 PCIe slot
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Plug and Play
Plug and Play
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Server Rack width
Server Rack width
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Headless server
Headless server
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KVM switch
KVM switch
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Study Notes
Jeopardy Review - CST8208 Part 3
- The review covers troubleshooting procedures, CPU and socket components, expansion buses, and server rack specifications
- The first troubleshooting step is to identify the problem
- If changes to a client's system are suspected, back up the system first
- The third step is testing the suspected theory by swapping hardware or trying generic drivers
- After implementing a solution, verify the functionality
- Consistently document findings throughout the troubleshooting process
- Â A gold triangle on the CPU socket indicates pin 1
- LGA (Land Grid Array) sockets have pins in the socket versus on the processor
- Thermal compound is applied between the CPU and its heatsink
- AMD (Advanced Micro Devices) is Intel's main competitor in the CPU market
- Hyper-threading is a feature that tricks the operating system into believing that a processor has double the cores it actually has
- PCI Express is a serial expansion bus that's commonly used in today's PCs
- PCI is a parallel 32-bit bus that's being phased out
- PCI-X is the only expansion slot that allows backward compatibility with traditional PCI cards
- x1 is the shortest PCIe slot often found on modern motherboards
- Plug and Play is a feature of many modern expansion buses and allows self-configuration
- Â Server racks are 19 inches wide
- A 5U server chassis is 8.75 inches tall
- The main power connector on a server motherboard has 24 pins (same as ATX)
- Xeon is a common server-class Intel processor line
- A headless server lacks a connected monitor
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