30 Questions
What is the primary focus of Business Process Improvement (BPI)?
Improving efficiency and effectiveness
What is the main goal of Duration Analysis in systems analysis and design?
Investigating the amount of time taken for each process in the current system
What distinguishes Activity-Based Costing from Duration Analysis?
Activity-Based Costing analyzes costs of major processes, while Duration Analysis looks at time taken for each process
In Root Cause Analysis, what do the ideas produced by problem analysis typically represent?
Solutions to problems
Which technique involves studying how other organizations perform a business process?
Informal Benchmarking
What does Benchmarking help organizations achieve?
Introduce ideas to improve processes
What is the primary purpose of a JAD (Joint Application Design) session?
To produce analysis deliverables beyond information collection
Which of the following is NOT a common ground rule for JAD sessions?
Encouraging interruptions to ensure lively discussion
How long does it typically take to prepare the post-JAD session report?
A week or two after the session
What is a questionnaire?
A set of written questions for obtaining information from individuals
When are questionnaires often used?
When there is a large number of people from whom information and opinions are needed
What is the first step in using a questionnaire, according to the text?
Selecting the individuals to whom the questionnaire will be sent
What does Business Process Reengineering (BPR) involve?
Changing the fundamental way the organization operates
What is the focus of Outcome Analysis?
Understanding fundamental outcomes that provide value to customers
What is the starting point for Technology Analysis?
Developing a list of important and interesting technologies
What is the purpose of Activity Elimination in the business process?
Identifying how the organization could eliminate each activity in the process
Which approach involves breaking a whole into its parts to understand their nature and interrelationships?
Business Process Reengineering (BPR)
What is a key aspect of many major changes in business since the turn of the century?
Enabled by new technologies
What is the key issue in administering the questionnaire?
Getting participants to complete and return the questionnaire
Why are closed-ended questions commonly used in questionnaires?
To leave no room for misunderstanding
What is the purpose of developing a questionnaire report soon after the deadline?
To ensure participants receive copies of the results promptly
Why is document analysis used by project teams?
To understand the existing system
Why do questionnaires require very clearly written questions?
To minimize misunderstanding
What type of questions tend to be most commonly used in questionnaires?
Closed-ended questions
What is the final deliverable in the Analysis phase that compiles all requirements?
Requirements definition statement
What is a statement that specifies what the system must do or the characteristics it needs to have?
System requirements
What technique is used to transform high-level business requirements into a detailed list of system requirements?
Requirements analysis
Which of the following is the most commonly used requirements elicitation technique?
Interviews
What technique allows the project team, users, and management to work together to identify system requirements?
Joint application design (JAD)
What technique involves watching processes being performed to gain insight into the existing system?
Observation
Test your knowledge on preparing for and conducting JAD (Joint Application Development) and e-JAD (electronic Joint Application Development) sessions. Learn about the importance of preparing analysts and participants, following a formal agenda, and producing analysis deliverables during these collaborative sessions.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
