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IT Solutions for Customer Experience Enhancement

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IT Solutions for Customer Experience Enhancement

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Questions and Answers

What does IT Governance refer to?

Ensuring the responsible and ethical handling of user data

Framework and processes aligning IT activities with organizational objectives (correct)

Addressing ethical concerns related to AI and machine learning

Integrating sustainable practices in technology management

Which aspect of IT involves exploring blockchain for secure and transparent transactions?

Data Privacy Concerns

Talent Management

Digital Transformation (correct)

Sustainability

What is a key focus of GRC solutions?

Striving for equitable access to technology and information resources

Attracting and retaining skilled IT professionals

Ensuring IT activities comply with regulations and manage risks effectively (correct)

Addressing concerns related to AI and machine learning

How do legacy systems impact the adaptability and flexibility of an organization's IT infrastructure?

By hindering the integration and modernization of existing systems Signup and view all the answers

Why is it essential for organizations to address customer relationship management (CRM) systems?

To ensure compliance with regulations Signup and view all the answers

Which challenge in information management involves attracting and retaining skilled IT professionals?

Talent Management Signup and view all the answers

How does edge computing contribute to reducing latency in data processing?

By processing data closer to the source Signup and view all the answers

In IT management, what does sustainability primarily focus on?

Integrating sustainable practices to minimize environmental impact Signup and view all the answers

Why is digital transformation important for organizations?

To leverage digital technologies for organizational change Signup and view all the answers

How does IT address data privacy concerns?

By ensuring ethical handling of user data Signup and view all the answers