Podcast
Questions and Answers
¿En qué dos áreas está analizando el departamento de TI los servicios para los clientes?
¿En qué dos áreas está analizando el departamento de TI los servicios para los clientes?
¿Cuál es la solución tecnológica propuesta por TI para implementar en iOS?
¿Cuál es la solución tecnológica propuesta por TI para implementar en iOS?
¿Qué solución propone TI para la gestión financiera?
¿Qué solución propone TI para la gestión financiera?
¿Cuál es el objetivo de las soluciones propuestas por el departamento de TI?
¿Cuál es el objetivo de las soluciones propuestas por el departamento de TI?
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¿Qué hizo el departamento de TI antes de proponer soluciones?
¿Qué hizo el departamento de TI antes de proponer soluciones?
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¿Para qué se utilizará el servidor proxy propuesto por el departamento de TI?
¿Para qué se utilizará el servidor proxy propuesto por el departamento de TI?
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¿Qué tipo de contratos ha firmado el departamento de TI con proveedores externos?
¿Qué tipo de contratos ha firmado el departamento de TI con proveedores externos?
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¿Qué proceso se utilizará para implementar el servidor proxy?
¿Qué proceso se utilizará para implementar el servidor proxy?
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¿Cómo están asegurados los switches?
¿Cómo están asegurados los switches?
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Study Notes
- IT department analyzes services for customers in two areas: iOS and financial management.
- For iOS, IT proposes a technological solution of implementing a proxy server to control internet access and separating municipal areas into different networks.
- For financial management, IT proposes using open-source software for the proxy server and acquiring four switches and one router.
- The proposed solutions are aimed at reducing costs.
- The IT department conducted an analysis of the context before proposing solutions.
- The proxy server will be used to control user internet access.
- The municipal areas will be separated into different networks.
- The proposed solution for financial management involves using open-source software.
- The proposed solution for financial management requires acquiring four switches and one router.
- Budgets for the new equipment have been presented.
- The IT department of a municipal government is implementing a proxy server and filtering system to improve internet access for four areas of the organization.
- The IT department has signed operational level agreements (OLAs) with certain areas of the organization to provide higher bandwidth for their internet access.
- The proxy server will use Squid software and be hosted on an IBM server with a backup power source and daily configuration backups.
- The IT department has also signed underpinning contracts (UCs) with external service providers for internet access, server support, and switch support.
- The implementation of the proxy server will be planned and tested before being deployed on a low-traffic Saturday afternoon.
- Incident, event, request, and problem management processes are in place to manage IT issues and requests from various areas of the organization.
- The proxy server is configured to limit internet access for certain areas and provide customized bandwidth allocation.
- Switches are secured with layer 2 security.
- The IT department has created a library of device information and configurations called the DML.
- The IT department is focused on providing reliable and secure IT services to support the organization's operations.
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Description
Test your knowledge on IT solutions for a municipal government organization with this quiz! From analyzing customer services to proposing cost-saving solutions, this quiz covers topics such as proxy servers, network separation, open-source software, and equipment acquisition. You'll also learn about operational level agreements, underpinning contracts, incident management, and device configuration. See how well you understand the IT department's role in providing reliable and secure services to support the organization's operations.