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How Well Do You Know IT Solutions for Municipal Governments?
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How Well Do You Know IT Solutions for Municipal Governments?

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Questions and Answers

¿En qué dos áreas está analizando el departamento de TI los servicios para los clientes?

  • Análisis de datos y desarrollo de software
  • Soporte técnico y mantenimiento de hardware
  • iOS y gestión financiera (correct)
  • Redes y seguridad
  • ¿Cuál es la solución tecnológica propuesta por TI para implementar en iOS?

  • Implementar un servidor proxy para controlar el acceso a Internet y separar las áreas municipales en diferentes redes (correct)
  • Contratar a un proveedor externo para el soporte del servidor
  • Adquirir cuatro switches y un router
  • Usar software de código abierto para el servidor proxy
  • ¿Qué solución propone TI para la gestión financiera?

  • Contratar a un proveedor externo para el soporte del servidor
  • Implementar un servidor proxy para controlar el acceso a Internet y separar las áreas municipales en diferentes redes
  • Usar software de código abierto para el servidor proxy (correct)
  • Adquirir cuatro switches y un router
  • ¿Cuál es el objetivo de las soluciones propuestas por el departamento de TI?

    <p>Reducir los costos del departamento de TI</p> Signup and view all the answers

    ¿Qué hizo el departamento de TI antes de proponer soluciones?

    <p>Realizó un análisis del contexto</p> Signup and view all the answers

    ¿Para qué se utilizará el servidor proxy propuesto por el departamento de TI?

    <p>Para limitar el acceso a Internet de los usuarios</p> Signup and view all the answers

    ¿Qué tipo de contratos ha firmado el departamento de TI con proveedores externos?

    <p>Contratos de nivel de servicio operativo (OLAs</p> Signup and view all the answers

    ¿Qué proceso se utilizará para implementar el servidor proxy?

    <p>Se planificará y probará antes de ser implementado en un sábado de baja actividad</p> Signup and view all the answers

    ¿Cómo están asegurados los switches?

    <p>Con seguridad de nivel 2</p> Signup and view all the answers

    Study Notes

    • IT department analyzes services for customers in two areas: iOS and financial management.
    • For iOS, IT proposes a technological solution of implementing a proxy server to control internet access and separating municipal areas into different networks.
    • For financial management, IT proposes using open-source software for the proxy server and acquiring four switches and one router.
    • The proposed solutions are aimed at reducing costs.
    • The IT department conducted an analysis of the context before proposing solutions.
    • The proxy server will be used to control user internet access.
    • The municipal areas will be separated into different networks.
    • The proposed solution for financial management involves using open-source software.
    • The proposed solution for financial management requires acquiring four switches and one router.
    • Budgets for the new equipment have been presented.
    • The IT department of a municipal government is implementing a proxy server and filtering system to improve internet access for four areas of the organization.
    • The IT department has signed operational level agreements (OLAs) with certain areas of the organization to provide higher bandwidth for their internet access.
    • The proxy server will use Squid software and be hosted on an IBM server with a backup power source and daily configuration backups.
    • The IT department has also signed underpinning contracts (UCs) with external service providers for internet access, server support, and switch support.
    • The implementation of the proxy server will be planned and tested before being deployed on a low-traffic Saturday afternoon.
    • Incident, event, request, and problem management processes are in place to manage IT issues and requests from various areas of the organization.
    • The proxy server is configured to limit internet access for certain areas and provide customized bandwidth allocation.
    • Switches are secured with layer 2 security.
    • The IT department has created a library of device information and configurations called the DML.
    • The IT department is focused on providing reliable and secure IT services to support the organization's operations.

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    Description

    Test your knowledge on IT solutions for a municipal government organization with this quiz! From analyzing customer services to proposing cost-saving solutions, this quiz covers topics such as proxy servers, network separation, open-source software, and equipment acquisition. You'll also learn about operational level agreements, underpinning contracts, incident management, and device configuration. See how well you understand the IT department's role in providing reliable and secure services to support the organization's operations.

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