IT Project Management

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Questions and Answers

According to the Standish Group's CHAOS report, what percentage range represents the approximate failure rate (partial or complete) of IT projects?

  • 30-40%
  • 80-99%
  • 60-80% (correct)
  • 10-20%

Which factor most significantly contributed to the unsuccessful launch of Healthcare.gov in 2013?

  • Use of cutting edge technology stack without proper testing
  • Lack of user interest and engagement
  • Insufficient budget allocation for the project's scope
  • Poor coordination and communication among numerous subcontractors. (correct)

What financial impact did Lidl experience due to their failed SAP implementation project?

  • €300 million loss from consulting fees and software licenses
  • €500 million loss encompassing wasted investment and lost opportunity (correct)
  • €100 million loss due to initial setup costs
  • €750 million loss due to project delays and legal disputes

Which of the following factors did NOT directly contribute to the Knight Capital trading disaster?

<p>Incorrect server deployment (A)</p> Signup and view all the answers

What term accurately describes the phenomenon where project requirements gradually increase beyond the original planned scope?

<p>Scope creep (B)</p> Signup and view all the answers

After how many years was the NHS National Programme for IT in the UK ultimately abandoned?

<p>9 years because of escalating costs and minimal improvements (A)</p> Signup and view all the answers

What was the initially allocated budget for the Phoenix Pay System implemented by the Canadian government?

<p>$310 million CAD (D)</p> Signup and view all the answers

Which of the following factors is least likely to be identified as a primary cause of IT project failures?

<p>The adoption of latest bleeding-edge technology without proven reliability (B)</p> Signup and view all the answers

In the case of the BBC Digital Media Initiative failure, approximately how much money had been spent before the project was officially cancelled?

<p>£98.4 million encompassing development and infrastructure costs (C)</p> Signup and view all the answers

Which statement about Agile methodology is NOT accurate?

<p>It does away with the need for documentation (C)</p> Signup and view all the answers

What fundamental conflict contributed to the failure of Lidl's SAP implementation project?

<p>Mismatch between an item-based business model versus a customer-based SAP model. (C)</p> Signup and view all the answers

How much money did Knight Capital lose during its 2012 trading disaster?

<p>$440 million in 45 minutes (A)</p> Signup and view all the answers

Which limitation of Agile methodology is most closely linked to organizational culture?

<p>It needs a unified and cohesive team to operate effectively. (D)</p> Signup and view all the answers

What was the total cost overrun for the NHS National Programme for IT in the UK?

<p>£6 billion. (B)</p> Signup and view all the answers

Which IT project failure was significantly impacted by issues related to processing payroll for government employees?

<p>Phoenix Pay System (B)</p> Signup and view all the answers

What is identified as a crucial factor in achieving successful IT projects?

<p>Sound alignment and synchronization between business objectives and technology implementation. (D)</p> Signup and view all the answers

In what percentage of failed projects was misalignment between business and IT identified as a contributing factor?

<p>100% (C)</p> Signup and view all the answers

In the context of IT project management, what does the term 'strong governance' primarily refer to?

<p>Implementation of regular controls and the establishment of clear decision-making authority. (C)</p> Signup and view all the answers

What was identified as the primary reason for the failure of Agile methods during the Healthcare.gov project?

<p>Due to inflexible political deadlines. (D)</p> Signup and view all the answers

What essential element can no specific methodology replace?

<p>Common sense. (D)</p> Signup and view all the answers

Flashcards

IT Project Failure Rate (Standish Group)

Approximately 70% of IT projects fail partially or completely.

Healthcare.gov failure cause (2013)

Poor coordination among multiple subcontractors.

Lidl's SAP Project Loss

Lidl lost €500 million on their failed SAP implementation project.

Scope Creep

Gradual expansion of project requirements beyond the original scope.

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NHS IT program timeline until abandoned

The NHS National Programme for IT in the UK was abandoned after 9 years.

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Phoenix Pay System Initial Budget

The initial budget for the Phoenix Pay System of the Canadian government was 310 million CAD.

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Not a cause of IT project failure

Latest technology adoption is NOT typically considered one of the main causes of IT project failures.

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BBC Digital Media Initiative spent amount

£98.4 million was spent before the BBC Digital Media Initiative project was cancelled.

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Agile methodology and Documentation

Agile methodology does NOT eliminate the need for documentation.

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Lidl SAP conflict

Item-based business model vs. customer-based SAP model.

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Knight Capital losses

$440 million in 45 minutes.

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Agile limitation tied to organizational culture

It requires a cohesive team to function properly.

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NHS IT Program Overrun

£6 billion was the cost overrun of the NHS National Programme for IT in the UK.

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Phoenix Pay System

The Phoenix Pay System was characterized by issues with payroll processing for government employees.

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Essential IT pillar.

Business/tech alignment is an essential pillar for successful IT projects.

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Business-IT misalignment factor

100% of failed projects showed business-IT misalignment as a factor.

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Strong Governance definition

Regular controls and clear decision authority

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Agile failure reason (Healthcare.gov)

Inflexible political deadlines were the primary reason Agile methods failed in the Healthcare.gov project.

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No methodology replaces

Common sense and good governance.

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Study Notes

  • According to the Standish Group CHAOS report, approximately 70% of IT projects fail partially or completely.
  • Poor coordination among multiple subcontractors was the primary cause of failure in the Healthcare.gov launch in 2013.
  • Lidl lost €500 million on their failed SAP implementation project.
  • A cause of the Knight Capital trading disaster was not insufficient computing resources.
  • Scope creep describes the gradual expansion of project requirements beyond their original scope.
  • The NHS National Programme for IT in the UK was abandoned after 9 years.
  • The initial budget for the Phoenix Pay System of the Canadian government was 310 million CAD.
  • Latest technology adoption is NOT typically considered one of the main causes of IT project failures.
  • £98.4 million was spent before the BBC Digital Media Initiative failure was cancelled.
  • A false statement about Agile methodology is that it eliminates the need for documentation.
  • The fundamental conflict in Lidl's SAP implementation project was an item-based business model vs. customer-based SAP model.
  • Knight Capital lost $440 million in 45 minutes in its 2012 trading disaster.
  • A limitation of Agile methodology that is most directly related to organizational culture is that it requires a cohesive team to function properly.
  • The cost overrun of the NHS National Programme for IT in the UK was £6 billion.
  • The Phoenix Pay System failure was characterized by issues with payroll processing for government employees.
  • Business/tech alignment is an essential pillar for successful IT projects.
  • 100% of failed projects showed business-IT misalignment as a factor.
  • "Strong governance” refers to regular controls and clear decision authority in the context of IT project management.
  • Inflexible political deadlines was the primary reason Agile methods failed in the Healthcare.gov project.
  • No methodology replaces common sense and good governance.

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