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Questions and Answers
IT governance typically focuses on several key ______ such as personnel management, sourcing, change management, financial management, quality management, security management, and performance optimization.
IT governance typically focuses on several key ______ such as personnel management, sourcing, change management, financial management, quality management, security management, and performance optimization.
processes
An effective governance program will use a ______ scorecard to monitor these and other key processes, and through a process of continuous improvement, IT processes will change to remain effective and to support ongoing business needs.
An effective governance program will use a ______ scorecard to monitor these and other key processes, and through a process of continuous improvement, IT processes will change to remain effective and to support ongoing business needs.
balanced
Another key component is the establishment of an effective organization ______ and clear statements of roles and responsibilities.
Another key component is the establishment of an effective organization ______ and clear statements of roles and responsibilities.
structure
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Study Notes
IT Governance Key Processes
- IT governance focuses on several key processes, including: • Personnel management • Sourcing • Change management • Financial management • Quality management • Security management • Performance optimization
Effective Governance Structure
- An effective IT governance program establishes: • An effective organization structure • Clear statements of roles and responsibilities
Monitoring and Improvement
- An effective governance program uses: • A balanced scorecard to monitor key processes • Continuous improvement process to: • Change IT processes to remain effective • Support ongoing business needs
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