3 Questions
IT governance typically focuses on several key ______ such as personnel management, sourcing, change management, financial management, quality management, security management, and performance optimization.
processes
An effective governance program will use a ______ scorecard to monitor these and other key processes, and through a process of continuous improvement, IT processes will change to remain effective and to support ongoing business needs.
balanced
Another key component is the establishment of an effective organization ______ and clear statements of roles and responsibilities.
structure
Study Notes
IT Governance Key Processes
- IT governance focuses on several key processes, including: • Personnel management • Sourcing • Change management • Financial management • Quality management • Security management • Performance optimization
Effective Governance Structure
- An effective IT governance program establishes: • An effective organization structure • Clear statements of roles and responsibilities
Monitoring and Improvement
- An effective governance program uses: • A balanced scorecard to monitor key processes • Continuous improvement process to: • Change IT processes to remain effective • Support ongoing business needs
This quiz covers the key processes and essential components of IT governance, including personnel management, sourcing, and security management. It also explores effective governance structures and monitoring and improvement techniques.
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