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Questions and Answers
What is one of the key components of IT governance?
Which process is specifically mentioned as being monitored using a balanced scorecard in IT governance?
What is the ultimate goal of continuous improvement in IT processes?
Which of the following is not typically a focus area of IT governance?
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In IT governance, which process involves overseeing the recruitment, selection, and training of IT staff?
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Study Notes
IT Governance Key Processes
- IT governance focuses on several key processes, including: • Personnel management • Sourcing • Change management • Financial management • Quality management • Security management • Performance optimization
Effective Governance Structure
- An effective IT governance program establishes: • An effective organization structure • Clear statements of roles and responsibilities
Monitoring and Improvement
- An effective governance program uses: • A balanced scorecard to monitor key processes • Continuous improvement process to: • Change IT processes to remain effective • Support ongoing business needs
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Description
This quiz covers key processes and components of IT governance, including personnel management, sourcing, and performance optimization. It also touches on the importance of a balanced scorecard and continuous improvement.
