IT Essentials 7.0 - Chapter 11 Flashcards

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Questions and Answers

What contains files created by the OS and programs that are needed for a short period of time and are usually automatically deleted when the application or the OS is finished using them?

Temporary Files

Where are all 32-bit programs installed in Windows?

Program Files (x86)

Which folder contains most of the files that are used to run the computer?

System Folder

Match the categories in the Windows 10 Control Panel to the function:

System & Security = Provides access to administrative tools for configuring security and system functions Network & Internet = Allows configuration of networking, file sharing, and settings Hardware & Sound = Provides access to configuration of devices such as printers and media devices Program = Enables activation or deactivation of Windows features User Accounts = Manages Windows user accounts and credentials Ease of Access = Configures speech recognition and text-to-speech services Signup and view all the answers

Match the Internet Options to the descriptions used to configure Microsoft Internet Explorer:

Connections = Allows for Dial-up, VPN, and Proxy Server settings to be configured Programs = Allows IE to be set as the default web browser and manage browser add-ons Advanced = Allows for IE settings to be reset to their default state Content = Allows adjustment of AutoComplete settings and configuration of web feeds General = Allows for selecting the default home page and managing browsing history Signup and view all the answers

Match the Windows 10 Registry key with its description:

HKEY_USERS = Contains all configuration settings for hardware and software for all users HKEY_CLASSES_ROOT = Holds settings about the file system and file associations HKEY_CURRENT_USER = Data about the preferences of the currently logged on user HKEY_CURRENT_CONFIG = Information about the current hardware profile Signup and view all the answers

Match the message types in the Windows 10 Event Viewer with their description:

Information = A successful event is logged. Critical = Immediate attention is required. Success Audit = A security event has been successful. Error = A problem exists, but no immediate action is required. Warning = Indicates a potential problem with a software component. Signup and view all the answers

Which three levels of RAID are supported by Windows 10 Pro?

RAID 0, RAID 1, RAID 5 Signup and view all the answers

What is a probable cause if a PC displays an 'Invalid Boot Disk' error after the POST?

The MBR is corrupted Signup and view all the answers

What is a possible solution if a program listed in the registry is not found on a Windows computer?

Reinstall the application. Then, run the uninstall program. Signup and view all the answers

What is an open-ended question to ask when troubleshooting a Windows problem?

What programs have you installed recently? Signup and view all the answers

What should a technician do next after inserting the installation media to reinstall the OS on a corrupted system?

Change the boot sequence in the BIOS. Signup and view all the answers

Which utility can a technician use to fix any corrupted system files?

SFC Signup and view all the answers

What could cause a Windows 7 laptop to take significantly longer than expected when performing a file search?

The index service is not running. Signup and view all the answers

What can be done to view error messages when a Windows 8 computer automatically reboots after a stop error?

Access the Advanced Startup options menu before the OS loads to disable the auto restart function. Signup and view all the answers

What should be done to protect data on a PC suspected of having hard drive issues?

Back up all important files, then run chkdsk. Signup and view all the answers

Which command should a technician use to synchronize a workstation with new group policy settings?

gpupdate Signup and view all the answers

What is the probable cause if a user cannot save a file that has been shared with them on the network?

The user shared the document with Read permissions. Signup and view all the answers

What is another likely cause of an invalid system disk error after confirming cable connections are secure?

The MBR/GPT is corrupted. Signup and view all the answers

Which advanced recovery option should a technician use to diagnose and rectify a common boot problem on Windows 10?

Startup Repair Signup and view all the answers

How can a user automatically sync their Windows profile across different devices?

Have the user sign into all devices with the Microsoft account of the user. Signup and view all the answers

Which command can a technician run to terminate a hung Internet Explorer process?

taskkill /f /im iexplorer.exe Signup and view all the answers

What type of dynamic volume should be created for maximum write performance with data fault tolerance?

RAID 1 volume Signup and view all the answers

How can a user view an ISO disk image file on a Windows 10 Pro PC?

Use File Explorer to locate the ISO file and mount the file using the Disk Image tools. Signup and view all the answers

Which file sharing mechanism is included with Microsoft Windows 10 for simple sharing via Wi-Fi and Bluetooth?

Nearby Sharing Signup and view all the answers

Which feature is included with both macOS and Apple iOS for Wi-Fi direct connections between devices?

AirDrop Signup and view all the answers

What might happen if the Speed and Duplex setting in the Network Adapter is configured incorrectly?

The network connection may experience issues. Signup and view all the answers

Which two server-based authentication methods should a company consider for its wireless network?

RADIUS, TACACS Signup and view all the answers

What option can be used to fix an application that failed to install and uninstall without loss of data?

Use Restore Point. Signup and view all the answers

What can a technician do if a Windows 10 PC will not do any updates?

Delete all the files in C:\Windows\SoftwareDistribution folder and restart the PC. Signup and view all the answers

What should be done if a Windows 10 computer is experiencing network connectivity issues after updates?

Reset this PC. Signup and view all the answers

What is the best Windows command to create a new directory?

md Signup and view all the answers

What is the best Windows command to shutdown several remote computers one at a time?

shutdown Signup and view all the answers

What is the best Windows command to copy an important file to a different directory while maintaining the original?

copy Signup and view all the answers

What command is used to display a list of current processes running on a computer?

tasklist Signup and view all the answers

What is the best command to prepare a new hard drive for storing Windows files?

format Signup and view all the answers

What command should be used to determine the source of hard drive issues?

chkdsk Signup and view all the answers

What command can be used to verify active TCP connections to the PC?

netstat Signup and view all the answers

What command is best for moving a file from one Windows directory to another?

move Signup and view all the answers

Study Notes

Temporary Files and Program Installation

Temporary files are created by the OS and applications for short-term use and are typically automatically deleted once the program finishes.
The "Program Files (x86)" folder is designated for all 32-bit programs during installation.

Important System Directories

The System Folder houses essential files necessary for the computer to operate.
Windows 10 Control Panel categories enable various system configurations, such as security, networking, hardware, and user account management.

Windows 10 Control Panel Functions

System & Security: Access to administrative tools and security configurations.
Network & Internet: Settings for networking, file sharing, and internet connections.
Hardware & Sound: Configuration for devices like printers and media systems.
User Accounts: Management of Windows user accounts and credentials.

Internet Options in Microsoft Internet Explorer

Connection settings allow configuration for Dial-up, VPN, and Proxy servers.
Program settings enable users to set IE as the default browser and manage browser add-ons.
Advanced options provide a way to reset IE settings to default.
Content options allow for tweaking AutoComplete settings and feed viewing.

Windows Registry Keys

HKEY_USERS: Contains configuration settings for hardware and software across all users.
HKEY_CLASSES_ROOT: Manages file associations and system shortcuts.
HKEY_CURRENT_USER: Stores preferences for the currently logged-in user.
HKEY_CURRENT_CONFIG: Provides details on the current hardware profile.

Windows 10 Event Viewer Message Types

Information: Indicates successful events.
Critical: Displays immediate attention needs.
Success Audit: Marks successful security events.
Error: Signifies existing problems that aren't urgent.
Warning: Suggests potential software issues.

RAID Levels Supported by Windows 10

Windows 10 Pro supports RAID configurations: RAID 0, RAID 1, and RAID 5.

Troubleshooting Common Issues

An "Invalid Boot Disk" error often indicates a corrupted Master Boot Record (MBR).
If a registry entry for a program is found but the program is missing, reinstalling it and then properly uninstalling can resolve issues.

System Recovery and Maintenance Commands

SFC: Utility to fix corrupted system files.
chkdsk: Command to diagnose and repair hard drive issues.
taskkill /f /im iexplorer.exe: Forcefully terminates a hung Internet Explorer process.

RADIUS and TACACS are recommended server-based authentication methods for wireless networks.
"Nearby Sharing" functions in Windows 10 for simple file sharing via Wi-Fi and Bluetooth.

Windows Commands for System Management

md: Create a new directory.
shutdown: Shut down computers remotely.
copy: Duplicate files while maintaining the original.
tasklist: Display running processes.
format: Prepare a new hard drive for use.
move: Relocate files between directories.

Recovery Options

Use "Restore Point" for application uninstallation failures without losing data.
Resetting the PC can fix network issues after Windows updates without data loss.

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Test your knowledge of key concepts in IT Essentials 7.0 Chapter 11 with these flashcards. Each card covers important terminology related to operating systems and application installations, helping you reinforce your understanding. Perfect for quick revision or a study session!