IT Asset Management Overview

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Questions and Answers

What is a necessary step to ensure effective IT asset management?

Create a company-wide asset management policy

Establish a complete inventory list of all owned assets (correct)

Regularly update software to the latest versions

Conduct hardware maintenance every month

Which aspect is critical in hardware reviews according to the guidelines?

Using personal opinions to evaluate hardware performance

Setting arbitrary thresholds for hardware performance

Implementing automatic updates for all hardware

Analyzing historical data and IS trouble log reports (correct)

What is NOT recommended during face-to-face in-classroom learning sessions?

Monitoring student progress individually or in small groups

Providing content through supplementary activities

Administering summative assessments

Fostering collaboration with no social distancing (correct)

In an at-home learning session, which activity should be prioritized?

Checking and grading submitted student work Signup and view all the answers

What main benefit does continuously reviewing hardware and system software performance provide?

Improves overall capacity management and monitoring Signup and view all the answers

Which of the following is NOT a specific activity mentioned for the teacher-led session?

Administering standardized tests to all students Signup and view all the answers

Which statement is accurate regarding capacity management?

It involves using data from performance monitoring plans. Signup and view all the answers

What is the primary purpose of creating an inventory list in IT Asset Management?

To identify and protect values to the organization Signup and view all the answers

Which item is NOT typically included in the inventory record of an IT asset?

Market value of the asset Signup and view all the answers

Which of the following is a common method for building the initial inventory of IT assets?

Consulting the purchasing system Signup and view all the answers

What aspect of IT Asset Management enhances security strategies?

Creating an asset inventory Signup and view all the answers

Which best describes IT assets as mentioned in the content?

Items of either tangible or intangible value to be protected Signup and view all the answers

What is the role of the designated custodian in IT Asset Management?

To take responsibility for the asset's security and use Signup and view all the answers

How does tagging hardware assets contribute to IT Asset Management?

It provides a method for physical asset identification Signup and view all the answers

Which of the following components is least relevant to developing a meaningful security strategy in IT Asset Management?

Implementing employee performance evaluations Signup and view all the answers

Study Notes

IT Asset Management

IT Asset Management (ITAM) involves protecting and managing valuable assets such as people, information, infrastructure, finances, and reputation.
Effective ITAM requires identifying assets and knowing their locations.
Assets are more difficult to protect if location is unknown or ownership is unclear.
The document provides a table showing areas to review for IT Asset Management, along with questions to consider in each area, including hardware acquisition plans, hardware acquisition, and IT asset management.
Questions to consider regarding hardware acquisition plans include alignment with business and enterprise architecture, synchronization with business and IS plans, criteria for hardware acquisition, adequacy of the environment to accommodate future hardware needs, specifications and lead times for planned acquisitions, and alignment of acquisitions with the acquisition plan.
Questions to consider regarding hardware acquisition include: if the acquisition plan is in line with existing acquisition policy statements, if procedures and forms are available to facilitate the acquisition process, and if the acquisition is accompanied by cost-benefit analysis and compliance with tendering requirements.
Concerns regarding IT asset management include asset tagging, designated owners, asset locations, and contract/SLA documentation.

Preventive Maintenance Schedule

Preventive maintenance schedules should adhere to vendor recommendations.
Maintenance should be performed during off-peak periods, avoiding sensitive application processing times
Sufficient scheduling is needed to meet workload and user requirements.
Schedule flexibility for preventive maintenance is necessary to accommodate required maintenance.
IS resources should be readily available during critical application periods.
IS management should review hardware malfunctions, reruns, abnormal system terminations, and operator actions.

IT Asset Inventory

The first step in ITAM is creating an inventory of IT assets.
Inventory records should include owner, custodian, specific identification, assets' relative value to the organization, loss implications and recovery priority, location, security/risk classification, and asset group (part of a larger system).
Initial inventory creation can involve consulting purchasing systems, reviewing contracts, and examining installed software using tools like Microsoft System Center Configuration Manager, Spiceworks, and ManageEngine.

Skill Building Activity

The activity involves explaining IT Asset Management concepts to a seven-year-old sibling.

Understanding and Keys to Correction

Six areas need to be reviewed for effective IT Asset Management.
The first step in IT Asset Management is establishing an inventory of owned assets.
IT Asset Management is fundamental for a meaningful security strategy.
Common inventory-building methods include consulting the purchasing system, reviewing contracts, evaluating the installed software using tools (like Microsoft, System Center, Spiceworks, etc).
Assets are valuable, tangible or intangible items such as people, information, infrastructure, finances, and reputation that need protection.

Lesson Wrap-Up

Review of learning targets and achievement.
Addressing questions and clarifying concepts.
Review session notes on capacity management, monitoring and other hardware reviews.
Evaluate hardware performance reviews based on historical data and analysis of processing schedules, job accounting reports, preventive maintenance.
Continuous review of hardware and system software performance capacity.

Teacher-Led Activities

Specific activities for the day include distributing course outlines, discussing subject overviews, grading and course requirements, filling the student directory, establishing group chats and house rules.
Standard instructions for teachers, including in-class and at-home activities such as allocating time for consultations, administering assessments, facilitating discussion, and offering support materials.

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Description

This quiz covers the essentials of IT Asset Management (ITAM), focusing on the identification and protection of valuable assets including hardware and software. It explores key questions related to hardware acquisition plans and alignment with business strategies. Test your understanding of ITAM practices and principles to effectively manage and safeguard organizational assets.