Introduction to Planning in Project Management

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which strategy should be employed for stakeholders who have high power but low interest?

  • Ignore their needs and focus on others
  • Engage them actively in project discussions
  • Meet their requirements but limit direct engagement (correct)
  • Provide regular updates and solicit their feedback

What is the best approach to manage stakeholders who have low power but high interest?

  • Involve them in decision-making processes
  • Limit their access to project information
  • Provide them with regular information and updates (correct)
  • Monitor their influence closely without communication

Why is it necessary to keep the stakeholder register and engagement plan confidential?

  • To protect sensitive information from becoming public (correct)
  • To streamline the project communication process
  • To prevent miscommunication among team members
  • To ensure only selected stakeholders are informed

Which statement about stakeholder engagement is true?

<p>Tailored engagement strategies are essential for managing stakeholders effectively (C)</p> Signup and view all the answers

What should be done with stakeholders who have low power and low interest?

<p>Monitor them to prevent their influence from growing (A)</p> Signup and view all the answers

What is a potential consequence of budget planning in a project?

<p>It can impact the project's schedule and scope. (D)</p> Signup and view all the answers

Why is it important to estimate stakeholder characteristics during the planning phase?

<p>To understand their potential influence and engagement level. (D)</p> Signup and view all the answers

Which stakeholder is likely to have high power, interest, and support in Sophie’s project?

<p>Casey Sidor (B)</p> Signup and view all the answers

How can stakeholder engagement plans be improved?

<p>By using empathy to understand stakeholders' perspectives. (D)</p> Signup and view all the answers

What classification of stakeholders reflects those with limited influence over the project?

<p>Low-power stakeholders (B)</p> Signup and view all the answers

Which statement about the stakeholder register is true?

<p>It lists all identified stakeholders for reference. (C)</p> Signup and view all the answers

What type of support do stakeholders categorized as neutral provide?

<p>Indifference towards the project. (A)</p> Signup and view all the answers

Which stakeholder might have a high level of power but low likelihood of support for the project?

<p>Jackson Woodhouse, the vice president. (A)</p> Signup and view all the answers

Flashcards

High Power, High Interest Stakeholders

Stakeholders with significant influence and active involvement in the project.

High Power, Low Interest Stakeholders

Stakeholders with significant influence but limited interest in the project.

Low Power, High Interest Stakeholders

Stakeholders with limited influence but significant interest in the project.

Low Power, Low Interest Stakeholders

Stakeholders with both limited influence and interest in the project.

Signup and view all the flashcards

Stakeholder Register

A confidential document outlining stakeholders' information, including their power, interest, and engagement strategies.

Signup and view all the flashcards

Project Planning

The process of making important decisions about a project's scope, schedule, budget, team, quality, and risk.

Signup and view all the flashcards

Stakeholders

Individuals or groups who have an interest in or are affected by a project.

Signup and view all the flashcards

Stakeholder Power

The ability to influence the direction or outcome of a project.

Signup and view all the flashcards

Stakeholder Interest

The level of involvement and concern a stakeholder has in a project.

Signup and view all the flashcards

Stakeholder Support

The degree to which a stakeholder supports or opposes a project.

Signup and view all the flashcards

Stakeholder Engagement Plan

A plan detailing how to engage with each stakeholder based on their power, interest, and support levels.

Signup and view all the flashcards

Empathy in Stakeholder Engagement

Understanding and responding to the needs and perspectives of each stakeholder.

Signup and view all the flashcards

Study Notes

Introduction to Planning

  • The planning phase follows the initiating phase, which establishes the project charter.
  • Planning involves decisions concerning scope, schedule, budget, project team, quality, and risk.
  • Decisions made in one area can impact others.
  • Budget planning directly affects scope and schedule due to resource limitations.

Stakeholder Characteristics

  • Stakeholders are originally identified in the project charter but more are discovered during planning.
  • Stakeholder power measures their influence on the project, ranging from low to high.
  • High-power stakeholders significantly impact projects or might even cancel them.
  • Low-power stakeholders have limited influence.
  • Stakeholder interest varies (low to high).
  • High-interest stakeholders actively participate and need information.
  • Low-interest stakeholders have limited engagement and less interest in details.
  • Stakeholder support is categorized as high, neutral, or low.
  • High support indicates stakeholders wanting project success; neutral signifies indifference; low support means opposition.
  • Assessing stakeholder power, interest, and support is crucial during planning.

Stakeholder Register

  • The stakeholder register lists all identified stakeholders.
  • Key stakeholders identified in a case study include:
    • Casey Sidor (CEO): high power, interest, and support.
    • Arun Singh (project sponsor): high power, interest, and support.
    • Project managers from other projects: high power, lower interest, likely neutral support.
    • Jackson Woodhouse (VP of customer support): high power, interest, but potentially low support due to project disagreements.
    • Project team: lower power, high interest, high support.
    • Deco Production employees: low power, interest, likely neutral support.

Stakeholder Engagement Plan

  • This plan details strategies for engaging with stakeholders.
  • Empathy is used to understand stakeholder perspectives and needs.
  • Sophie plans to communicate openly and focus on quality to engage with Casey.
  • Addressing Jackson's past project issues, such as seeking his feedback and supporting his team, is crucial.
  • Each stakeholder requires a unique approach.

Engagement Strategies based on Power and Interest

  • High Power, High Interest: These stakeholders are highly influential and need close attention.
  • High Power, Low Interest: Meet their requirements; active engagement isn't necessary.
  • Low Power, High Interest: Provide information and communication.
  • Low Power, Low Interest: Monitor these stakeholders; prevent them from gaining more influence.

Confidential Documents

  • The stakeholder register and engagement plan are confidential documents.
  • This sensitive information should remain within the project team or shared on a strict need-to-know basis.

Key Takeaways

  • Stakeholder planning is essential in the project planning phase.
  • Understanding stakeholder power, interest, and support is vital for project success.
  • Tailor your engagement approach based on individual stakeholders.
  • Maintain confidentiality of the stakeholder register and engagement plan.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

Overview of Project Planning Phase
6 questions
Chapter 3 Project Management
14 questions
Project Management Basics
43 questions
Use Quizgecko on...
Browser
Browser