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Questions and Answers
What is the primary focus of administration in an organization?
What is the primary focus of administration in an organization?
Administration primarily focuses on the determination of objectives and major policies.
How does management differ from administration in terms of its function?
How does management differ from administration in terms of its function?
Management is a doing or executive function that implements policies and plans.
In what ways can management be considered both an art and a science?
In what ways can management be considered both an art and a science?
Management is an art due to its reliance on personal skills and intuition, and a science because it uses systematic knowledge and principles.
What are the main functions of administration compared to management?
What are the main functions of administration compared to management?
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What skill set is emphasized more in management compared to administration?
What skill set is emphasized more in management compared to administration?
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What is the primary responsibility of Top Management in an organization?
What is the primary responsibility of Top Management in an organization?
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Name three positions that are classified under Middle Management.
Name three positions that are classified under Middle Management.
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What are the key functions of Lower Management?
What are the key functions of Lower Management?
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How does Middle Management support Top Management in decision-making?
How does Middle Management support Top Management in decision-making?
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Which management level is responsible for overall developments in an organization?
Which management level is responsible for overall developments in an organization?
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Identify one role of General Managers in Top Management.
Identify one role of General Managers in Top Management.
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What characterizes the style of management found in Lower Management?
What characterizes the style of management found in Lower Management?
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List two tasks Middle Management is accountable for in relation to Lower Management.
List two tasks Middle Management is accountable for in relation to Lower Management.
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What is an organization, and what are its key characteristics?
What is an organization, and what are its key characteristics?
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Why is it important for Lower Management to keep daily records?
Why is it important for Lower Management to keep daily records?
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What role do managers play in organizations?
What role do managers play in organizations?
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What does the term 'skill-mix' refer to at different management levels?
What does the term 'skill-mix' refer to at different management levels?
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How does Mary Parker Follett define management?
How does Mary Parker Follett define management?
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Distinguish between effectiveness and efficiency in the context of productivity.
Distinguish between effectiveness and efficiency in the context of productivity.
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What are the four basic functions of management known as the POLC framework?
What are the four basic functions of management known as the POLC framework?
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List at least two branches of management.
List at least two branches of management.
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What is the definition of productivity?
What is the definition of productivity?
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What is the primary purpose of planning in an organization?
What is the primary purpose of planning in an organization?
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According to Henri Fayol, what does it mean to organize a business?
According to Henri Fayol, what does it mean to organize a business?
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What is the main role of leadership in an organization?
What is the main role of leadership in an organization?
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Describe the purpose of controlling in management.
Describe the purpose of controlling in management.
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What are the key components of financial management?
What are the key components of financial management?
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What does human resource management entail?
What does human resource management entail?
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What is meant by the term 'marketing management'?
What is meant by the term 'marketing management'?
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What is the significance of top management in an organization?
What is the significance of top management in an organization?
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Why is supply chain management critical for organizations?
Why is supply chain management critical for organizations?
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What are the three primary skill sets that managers need at different levels?
What are the three primary skill sets that managers need at different levels?
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Define the interpersonal role of a manager and provide an example.
Define the interpersonal role of a manager and provide an example.
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In the informational role, what is the function of a monitor?
In the informational role, what is the function of a monitor?
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What is the primary responsibility of the negotiator in the decisional role?
What is the primary responsibility of the negotiator in the decisional role?
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How do human skills contribute to a manager's effectiveness?
How do human skills contribute to a manager's effectiveness?
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What is the role of a leader within the interpersonal category for managers?
What is the role of a leader within the interpersonal category for managers?
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What does the role of a spokesperson involve in managerial duties?
What does the role of a spokesperson involve in managerial duties?
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Identify the main task of the disturbance handler in a managerial context.
Identify the main task of the disturbance handler in a managerial context.
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What is resource allocation, and why is it essential for managers?
What is resource allocation, and why is it essential for managers?
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Describe how conceptual skills support top-level managers in decision-making.
Describe how conceptual skills support top-level managers in decision-making.
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Flashcards
Organization
Organization
A structured group of people working together to achieve common goals.
Management
Management
The process of planning, organizing, leading, and controlling to achieve organizational goals using resources.
Goals/Objectives
Goals/Objectives
The desired outcomes or purposes an organization strives to achieve.
Resources
Resources
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Productivity
Productivity
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Effectiveness
Effectiveness
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Efficiency
Efficiency
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Planning
Planning
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Organizing
Organizing
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Leading
Leading
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Controlling
Controlling
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Top Management
Top Management
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Production Management
Production Management
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Financial Management
Financial Management
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Human Resource Management
Human Resource Management
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Marketing Management
Marketing Management
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Middle Management
Middle Management
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Lower Management
Lower Management
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Strategic Planning
Strategic Planning
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Tactical Planning
Tactical Planning
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Operational Planning
Operational Planning
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Top Management Responsibility
Top Management Responsibility
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Middle Management Role
Middle Management Role
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Lower Management Function
Lower Management Function
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Management Levels
Management Levels
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Clear Vision
Clear Vision
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Adaptability
Adaptability
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Emotional Intelligence
Emotional Intelligence
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Difference between Administration and Management
Difference between Administration and Management
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Management as an Art
Management as an Art
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Managerial Skills
Managerial Skills
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Conceptual Skills
Conceptual Skills
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Human Skills
Human Skills
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Technical Skills
Technical Skills
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Interpersonal Roles
Interpersonal Roles
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Informational Roles
Informational Roles
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Decisional Roles
Decisional Roles
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Figurehead
Figurehead
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Liaison
Liaison
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Study Notes
Organization Defined
- An organization is formed when two or more people work together in a structured way to achieve a specific goal or set of goals.
Common Characteristics of Organizations
- Organizations have a clear purpose (goal).
- Organizations consist of people.
- Organizations have a deliberate structure.
Goals or Objectives
- Goals or objectives are the aims or targets that an organization tries to achieve.
Managers
- Managers are the individuals responsible for overseeing the use of resources within an organization to accomplish goals.
Resources
- Resources in an organization are both tangible (physical) and intangible (skills, information). These include:
- Human: employee skills and knowledge
- Financial: capital, cash, investments, loans
- Physical: land, buildings, raw materials, machinery
- Information: data, knowledge, information systems
Definitions of Management
- Management is defined as the art of getting things done through others (Mary Parker Follet).
- Management includes planning, organizing, actuating, and controlling to achieve organizational objectives using people and resources (George R. Terry).
Definition of Productivity
- Productivity is the output-input ratio within a specific time frame, considering quality.
Definitions of Effectiveness and Efficiency
- Productivity implies effectiveness and efficiency in individual and organizational performance.
- Effectiveness is achieving the desired objectives.
- Efficiency is achieving objectives with the least amount of resources.
Scope of Management
- Management encompasses various activities, including planning, organizing, leading, and controlling.
- Operational aspects or branches of management include: production, financial, marketing, human resource, office, supply chain, and information/IT management.
Functions of Management
- Planning, organizing, leading, and controlling are the four fundamental functions of management. These four are components of the POLC framework in management.
Planning
- Planning involves deciding what to do in advance and outlining how, when, and who will do it, to bridge the gap between the current state and the desired future state.
Organizing
- Organizing brings together physical, financial, and human resources to achieve organizational goals by establishing productive relationships among them.
Leading
- Leading motivates, influences, and guides employees toward organizational goals. Key activities include communicating with team members, inspiring employees to perform at their best, and fostering teamwork and a positive organizational culture.
Controlling
- Controlling ensures that activities conform to standards by checking progress towards objectives and goals. Corrective action is taken if needed.
Operative Functions/Functional Areas of Management
- Production management (process planning, quality control, inventory control).
- Financial management (financing, investments, dividends).
- Human resource management (staffing, training, compensation).
- Marketing management (marketing mix).
- Supply chain management
- Information/IT management
Levels of Management
- Management exists at different levels:
- Top level: Planning and coordinating; setting objectives and policies; strategic planning.
- Middle level: Organizing and directing; installing departmental policies; executing plans.
- Low-level: Directing and controlling; supervising operations; daily work schedules.
Top Management
- Consists of strategic management.
- Includes the Board of Directors (BOD), Chief Executive Officer (CEO), Chairman/President, Managing Directors (MD), and General Managers (GM).
- Responsible for overall organizational functions.
- Tasks include overall strategic work, establishing aims and goals, defining vision, and developing long term plans.
Middle Management
- Also called tactical management.
- Includes Factory Manager, Heads of Department, Plant Manager, and Senior Manager.
- Accountable for the work of lower-level employees.
- Tasks include planning executive strategies, implementing medium-scale policies, transmitting top management ideas to lower levels, supporting top management's strategic decisions, and guiding lower-level management.
Lower Management
- Also known as operational management.
- Includes shift in-charges, senior supervisors, junior managers, trainees, and foremen.
- Directly responsible for machinery and materials.
- Tasks include supervising operations, planning and executing daily schedules, resolving operational issues, and maintaining daily records.
Skill-mix at Different Management Levels
- Management skills vary across levels.
- Lower levels: strong technical skills.
- Middle levels: balanced technical, human, and conceptual skills.
- Top levels: strong conceptual and human skills, with potentially less technical.
Manager's Roles by Mintzberg
- Interpersonal roles
- Informational roles
- Decisional roles
Interpersonal Roles
- Figurehead: representing the organization; following organization’s ethical guidelines.
- Leader: setting an example; guiding subordinates.
- Liaison: coordinating between departments and external organizations.
Informational Roles
- Monitor: evaluating internal and external performance and identifying changes.
- Disseminator: communicating changes to employees.
- Spokesperson: representing the organization to external communities.
Decisional Roles
- Entrepreneur: developing new ideas and initiatives.
- Disturbance handler: resolving unexpected problems.
- Resource allocator: allocating resources to different departments.
- Negotiator: representing the organization in dealings with external parties (e.g., suppliers, unions).
What Makes Managers Successful?
- Clear vision and goal setting
- Effective communication skills
- Strong leadership skills
- Adaptability
- Emotional intelligence
- Collaborative relationships
- Problem-solving and decision-making
- Continuous learning (reading and acquiring knowledge)
- Ethical awareness
- Strong delegation skills
Difference Between Administration and Management
- Administration: primarily focused on planning, determining policies or objectives, and thinking. (Top-level).
- Management: concerned with implementing policies, plans into action, executing tasks, and doing. (Middle and lower levels).
Management as an Art
- Management employs personal skills, intuition, creativity, and judgment to solve problems and make decisions. Relying on these skills, and adapting to unique situations makes management an art form.
Management as a Science
- Management is based on research, systematic knowledge, and principles. Provides managers with a structured approach for handling data, making decisions, and predicting outcomes.
Management as Both Art and Science
- Successful managers combine the scientific knowledge and principles of management with the artistic abilities to apply that knowledge effectively.
Management as a Profession
- A profession demands specialized knowledge, skills, and expertise.
- It includes commitment, training, adhering to conduct codes or professional standards, and regulatory guidelines.
- A profession may require licenses or certifications. Management shows characteristics of a professional field (specific knowledge with formal education, a code of ethics and adherence to professional standards). Management often is developing and improving towards that status or professionalism, but may not be fully regarded as one yet.
Features of Management
- Goal-oriented
- Pervasive
- Continuous process
- Multidisciplinary
- Dynamic and flexible
- Decision-making
- Team-oriented and people-centric
- Multidimensional
- Hierarchy of authority
- Intangible force
- Art and science
Importance of Management
- Achieving group goals
- Minimizing costs
- Facilitating business growth and stability
- Running the business effectively
- Higher profit margins
- Fostering innovation
- Utilizing resources effectively
- Developing resources
- Creating a sound organizational structure
- Benefiting developing countries via economic growth.
- Integrating interest groups
- Promoting societal stability
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Description
This quiz covers the fundamental concepts of organizations and management, including definitions, characteristics, goals, and resource management. It is designed to help you understand the essential components that make up an organization and the role of management in achieving objectives.