Introduction to MIS Chapter 11
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Questions and Answers

What type of tools include graphical web browsers like Microsoft Edge and Google Chrome?

  • Navigational tools (correct)
  • Search engines
  • Internet services
  • Directories

Which of the following is NOT a step in the functioning of search engines?

  • Analyze user behavior for targeted results (correct)
  • Use the index to provide results based on search terms
  • Crawl the web using spiders
  • Index data provided by the spiders

What was the original purpose of the Internet when it started as ARPANET?

  • Public entertainment
  • Social networking
  • Research and educational institutions (correct)
  • Commercial use

What distinguishes automated directories from human-powered directories?

<p>Automated directories are crawler-based (A)</p> Signup and view all the answers

Which of the following best describes the role of the Internet backbone?

<p>To support high bandwidth with fiber-optic cables (A)</p> Signup and view all the answers

Which type of email system is described as being one of the most widely used services on the Internet?

<p>Web-based email (D)</p> Signup and view all the answers

When did ARPANET evolve into NSFNET?

<p>1987 (B)</p> Signup and view all the answers

What is a common characteristic of search engines like Google and DuckDuckGo?

<p>They utilize spiders to crawl the web (A)</p> Signup and view all the answers

Which of the following services is NOT typically categorized under Internet services enabled by the TCP protocol?

<p>Television broadcasting (D)</p> Signup and view all the answers

What determines how traffic is routed over the Internet?

<p>Network Access Points (NAPs) (D)</p> Signup and view all the answers

Which statement is true regarding private companies and Internet backbones?

<p>Private companies can operate their own Internet backbones. (B)</p> Signup and view all the answers

Which type of search has gained popularity as an additional service from Facebook?

<p>Graph Search (B)</p> Signup and view all the answers

Which of the following was a limitation of the Internet as it was initially developed?

<p>Limited bandwidth for all institutions (C)</p> Signup and view all the answers

Which option correctly defines the term 'directories' in the context of online resources?

<p>Systems that organize information into categories (D)</p> Signup and view all the answers

What was the main reason for allowing additional Internet backbones to connect to NSFNET?

<p>To support commercial use (D)</p> Signup and view all the answers

What is the primary function of the Internet identified in the content?

<p>To connect billions of computers and networks (D)</p> Signup and view all the answers

What is a key characteristic of the Internet?

<p>Anyone can access it. (C)</p> Signup and view all the answers

Which protocol is commonly used by both the Internet and intranets?

<p>TCP/IP (C)</p> Signup and view all the answers

Which of the following is NOT an application of an intranet?

<p>Online public forums (D)</p> Signup and view all the answers

What best describes an extranet?

<p>A network connecting multiple business partners' intranets. (D)</p> Signup and view all the answers

Which benefit does an extranet primarily provide that intranets do not?

<p>Coordination between different organizations. (B)</p> Signup and view all the answers

What feature distinguishes intranets from the Internet?

<p>Control over browser usage (D)</p> Signup and view all the answers

Which aspect does not contribute to customer satisfaction in an extranet?

<p>Limited communication channels (D)</p> Signup and view all the answers

What is the primary purpose of discussion groups?

<p>To connect people with similar interests to exchange opinions (A)</p> Signup and view all the answers

Which organizational function is least likely to benefit from an intranet?

<p>External consumer engagement (A)</p> Signup and view all the answers

Which of the following statements about Internet Telephony is true?

<p>It uses Voice over Internet Protocol (VoIP) technology. (C)</p> Signup and view all the answers

What is a key advantage of web applications for organizations?

<p>They help reduce expenses for various industries. (D)</p> Signup and view all the answers

Which of the following industries has NOT benefited from web applications?

<p>Telecommunications (C)</p> Signup and view all the answers

What defines an intranet?

<p>A private network using Internet technologies for internal business activities. (A)</p> Signup and view all the answers

Which component is essential for instant messaging to function?

<p>High-speed Internet connection (B)</p> Signup and view all the answers

What characteristic distinguishes newsgroups from discussion groups?

<p>Newsgroups can cover a wide range of topics. (C)</p> Signup and view all the answers

How are spoken conversations facilitated using Internet Telephony?

<p>Via Voice over Internet Protocol (VoIP). (D)</p> Signup and view all the answers

What does the Internet of Everything (IoE) mainly refer to?

<p>The web-based development of interconnected people, processes, data, and things (A)</p> Signup and view all the answers

Which technology is NOT typically associated with the Internet of Everything (IoE)?

<p>GPS tracking systems (C)</p> Signup and view all the answers

What distinguishes the Internet of Me (IoM) from other internet concepts?

<p>It focuses on personalized information gathering for users (B)</p> Signup and view all the answers

What is the primary focus of Industrial IoT (IIoT)?

<p>Enhancing manufacturing and industrial processes (B)</p> Signup and view all the answers

For a network that is restricted to internal users only, which type of network should be established?

<p>Intranet (A)</p> Signup and view all the answers

What characterizes Web 1.0 applications?

<p>Static content display (B)</p> Signup and view all the answers

Which of the following best describes a blog?

<p>A journal or newsletter intended for the general public (D)</p> Signup and view all the answers

What is a key focus area of Web 3.0 applications?

<p>Utilizing artificial intelligence for intelligent web applications (C)</p> Signup and view all the answers

What feature distinguishes wikis from other types of websites?

<p>Ability for users to add, delete, and modify content (B)</p> Signup and view all the answers

Which application allows users to connect and interact with others online?

<p>Social networking sites (A)</p> Signup and view all the answers

What does RSS stand for in the context of web content distribution?

<p>Really Simple Syndication (B)</p> Signup and view all the answers

Which statement about podcasting is accurate?

<p>Podcasts are electronic audio files posted online for user access. (D)</p> Signup and view all the answers

How do social networks benefit small businesses compared to larger organizations?

<p>By leveling the playing field for competition (C)</p> Signup and view all the answers

Flashcards

Internet

A worldwide network of interconnected computers and networks.

ARPANET

The precursor to the Internet, initiated in 1969.

NSFNET

The network that evolved from ARPANET in 1987.

Internet Backbone

The foundation network of high-bandwidth fiber optic cables connecting Internet networks.

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Network Access Point (NAP)

Points where private internet backbones connect and exchange traffic.

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Internet Traffic Routing

The process of directing data across the internet.

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Limited Bandwidth

Restrictions in the transmission speed of data in the initial internet stages

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Commercial Internet use

Permission allowed after initial research and education use of internet

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Newsgroups

Online forums for exchanging ideas on specific topics.

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Discussion Groups

Online forums for people with shared interests to discuss specific topics.

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Instant Messaging (IM)

Real-time communication service for private online chats.

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Internet Telephony

Using the internet for phone calls, not the traditional phone network.

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Web Applications

Software applications accessed and run over the internet.

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Intranet

A private network within an organization using internet technologies.

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Intranet purpose

Internal information sharing and collaboration tools.

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Web Application Costs

Reduced costs for businesses, lower expenses.

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Navigational Tools

Graphical web browsers (like Chrome and Edge) that guide users through the internet. They have tools for history, bookmarks, and navigation.

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Search Engines

Information systems that retrieve web data based on user search terms. They use spiders to crawl the web, index data, and provide results.

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Search Engine Process

A three-step process: Crawling the web, Indexing data, Returning results based on search terms.

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Web-based Email

Email accessed through a web browser, not a dedicated program.

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Client-based Email

Email accessed through a dedicated email program like Outlook, Thunderbird.

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Directories (Internet)

Organize web information into categories. There are automated and human-powered directories, although human-powered are less prevalent.

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Internet Services

Applications like email, newsgroups, instant messaging, and internet telephony enabled by the TCP protocol.

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Email Types

Web-based emails are accessed through web browsers, whereas client-based emails are accessed via dedicated programs.

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Internet vs. Intranet

The Internet is a public network accessible to anyone, while an intranet is a private network with limited access for authorized users.

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Intranet Applications

Intranets are used in businesses to improve efficiency in areas like human resources, sales, operations, and finance.

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Extranet

An extranet connects intranets of business partners, allowing them to communicate and collaborate using Internet technologies.

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Extranet Benefits

Extranets improve coordination, feedback, customer satisfaction, cost efficiency, and communication between organizations and consumers.

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Intranet Access

Access to an intranet is restricted to authorized users within an organization.

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Intranet Protocols

Intranets use the TCP/IP protocol suite for communication and browsers for accessing information, similar to those on the internet.

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Public Network

A network, such as the Internet, available to anyone with access.

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Private Network

A network, such as an intranet, that is kept safe and accessible only to authorized people or entities.

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IoE

A web-based system connecting people, processes, data, and things via the internet.

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Intranet

A private network within an organization, using internet technologies, but not accessible externally.

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Internet of Things (IoT)

Physical objects connected to the internet and to other physical objects.

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Industrial IoT (IIoT)

IoT used to improve manufacturing and industrial processes.

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Network Type for Internal Use

An intranet is a network designed for internal use, restricted from external access.

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Web 3.0

Intelligent web applications using AI to personalize online searches based on user patterns and needs.

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Blog

A public journal or newsletter.

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Wiki

A website that allows users to add, delete, and modify content.

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Social Networking Sites

Web services and sites that connect people online.

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RSS Feeds

Really Simple Syndication feeds for distributing web content in XML format.

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Podcast

Electronic audio files posted online for download or listening.

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Web 2.0

Dynamic web applications, emphasizing user interaction and collaboration.

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Web 1.0

Static web content, primarily displaying information.

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Study Notes

Introduction to MIS, 11e

  • The Internet, Intranets, and Extranets are covered in this module
  • This edition is the 11th

Chapter Objectives

  • Students will be able to describe the makeup of the internet and the web.
  • Students will be able to discuss navigational tools, search engines, and directories
  • Students will be able to describe four common internet services and their business applications
  • Students will be able to explain various business applications of the internet
  • Students will be able to describe the role of intranets in various business functions
  • Students will be able to describe the role of extranets in various business functions
  • Students will be able to analyze web trends and their impact on business

The Internet

  • The Internet is a global network of interconnected computers and networks
  • It originated in 1969 as ARPANET
  • ARPANET evolved into NSFNET in 1987
  • Initially limited to research and education due to bandwidth constraints
  • Internet backbone uses fiber-optic cables for high bandwidth
  • Additional backbones connected to NSFNET for commercial use
  • Private companies operate their own Internet backbones with network access points (NAP)
  • NAPs route internet traffic

The Web

  • Introduced a graphical user interface (GUI)
  • Changed how users interact with the Internet
  • Proposed by Tim Berners-Lee at CERN
  • Based on hypermedia to organize information
  • Hypermedia documents include embedded references
  • Hypertext is embedded references within hypermedia
  • Web servers store and distribute hypermedia documents to clients

Domain Name System (DNS)

  • Domain names are unique identifiers for network addresses
  • The Internet Protocol (IP) address is assigned by ICANN
  • DNS translates human-readable names to IP addresses
  • DNS servers maintain computer and website address lists

Uniform Resource Locators (URLs)

  • URLs identify web pages
  • URLs contain a top-level domain (TLD) suffix (.com, .edu, .org, etc.)

Internet Connections

  • DSL methods connect to the Internet
  • Symmetric DSL (SDSL) has the same upstream and downstream data transmission rate
  • Asymmetric DSL (ADSL) has a lower upstream transmission rate
  • Very High-Speed DSL (VDSL) has high rates over short distances
  • Navigational tools include graphical web browsers (Microsoft Edge, Google Chrome)
  • Search engines (Google, Bing, DuckDuckGo) use three steps: crawling, indexing, and searching
  • Search terms are used to retrieve data from the Web
  • Search Engines use spiders to crawl the web. The index is utilized to generate search results.
  • Directories categorize information
  • Automated (crawler-based) and human-powered directories exist

Internet Services

  • Services like email, newsgroups, discussion groups, instant messaging (IM), and internet telephony are common
  • Email types include web-based email and client-based email
  • Newsgroups and discussion groups allow people to connect, share opinions, and exchange ideas.
  • Instant Messaging is a private chat service.
  • Internet telephony uses VoIP (Voice over Internet Protocol)

Web Applications

  • Web applications help reduce business expenses in industries such as tourism, publishing, education, healthcare, finances, software distribution, and politics.
  • Web applications offer broad use, with various benefits to the industry and customers

Intranet

  • Intranets are internal networks using internet protocols and technologies
  • Intranets are used to collect, store, and disseminate business information
  • Intranets are used for internal organization and authorized external users

Internet vs. Intranet

  • Internet is public, anyone can access it
  • Intranet is private, limited access to approved users
  • Intranet users can control what browsers are used and what information is accessible

Applications of an Intranet

  • Human resource management
  • Sales and marketing
  • Production and operations,
  • Accounting and finance
  • Intranets enhance business efficiency.

Extranets

  • Extranets connect intranets of businesses with their partners and consumers.
  • Extranets provide similar benefits to intranets but have increased features or functions
  • Coordination, feedback, customer satisfaction, cost reduction, and expedited communication are benefits
  • Three web generations (1.0, 2.0, 3.0) exist.
  • Web 1.0 (static content), Web 2.0 (dynamic content), Web 3.0 (semantic web).
  • Web 3.0 focuses on AI and personalized browsing experiences
  • Blogs are journals or newsletters for a general public
  • Wikis allow users to add, edit, and modify content.
  • Social networking sites connect users and facilitate communication.
  • Social networks provide advantages for small businesses
  • RSS feeds (Really Simple Syndication) distribute web content.
  • Podcasts are audio files hosted on the internet allowing users to download or listen

Internet of Everything (IoE)

  • IoE combines people, processes, data, and things connected via the internet
  • Uses RFID devices, barcode, wireless systems, and QR codes.
  • Includes IoT, IoM, and IIoT, for physical and user-specific objects, gathering data, and industrial processes
  • IoE aims to strengthen interconnected systems across various business operations

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Week 1 - The Internet, Intranet and Extranet PDF

Description

This quiz covers the key concepts from Chapter 11 of Introduction to Management Information Systems, focusing on the Internet, intranets, and extranets. Students will explore internet makeup, navigational tools, and business applications, providing a comprehensive understanding of web trends and their impact on businesses.

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