Introduction to MIS Chapter 11

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Questions and Answers

What type of tools include graphical web browsers like Microsoft Edge and Google Chrome?

Navigational tools (correct)

Search engines

Internet services

Directories

Which of the following is NOT a step in the functioning of search engines?

Analyze user behavior for targeted results (correct)

Use the index to provide results based on search terms

Crawl the web using spiders

Index data provided by the spiders

What was the original purpose of the Internet when it started as ARPANET?

Public entertainment

Social networking

Research and educational institutions (correct)

Commercial use

What distinguishes automated directories from human-powered directories?

Automated directories are crawler-based Signup and view all the answers

Which of the following best describes the role of the Internet backbone?

To support high bandwidth with fiber-optic cables Signup and view all the answers

Which type of email system is described as being one of the most widely used services on the Internet?

Web-based email Signup and view all the answers

When did ARPANET evolve into NSFNET?

1987 Signup and view all the answers

What is a common characteristic of search engines like Google and DuckDuckGo?

They utilize spiders to crawl the web Signup and view all the answers

Which of the following services is NOT typically categorized under Internet services enabled by the TCP protocol?

Television broadcasting Signup and view all the answers

What determines how traffic is routed over the Internet?

Network Access Points (NAPs) Signup and view all the answers

Which statement is true regarding private companies and Internet backbones?

Private companies can operate their own Internet backbones. Signup and view all the answers

Which type of search has gained popularity as an additional service from Facebook?

Graph Search Signup and view all the answers

Which of the following was a limitation of the Internet as it was initially developed?

Limited bandwidth for all institutions Signup and view all the answers

Which option correctly defines the term 'directories' in the context of online resources?

Systems that organize information into categories Signup and view all the answers

What was the main reason for allowing additional Internet backbones to connect to NSFNET?

To support commercial use Signup and view all the answers

What is the primary function of the Internet identified in the content?

To connect billions of computers and networks Signup and view all the answers

What is a key characteristic of the Internet?

Anyone can access it. Signup and view all the answers

Which protocol is commonly used by both the Internet and intranets?

TCP/IP Signup and view all the answers

Which of the following is NOT an application of an intranet?

Online public forums Signup and view all the answers

What best describes an extranet?

A network connecting multiple business partners' intranets. Signup and view all the answers

Which benefit does an extranet primarily provide that intranets do not?

Coordination between different organizations. Signup and view all the answers

What feature distinguishes intranets from the Internet?

Control over browser usage Signup and view all the answers

Which aspect does not contribute to customer satisfaction in an extranet?

Limited communication channels Signup and view all the answers

What is the primary purpose of discussion groups?

To connect people with similar interests to exchange opinions Signup and view all the answers

Which organizational function is least likely to benefit from an intranet?

External consumer engagement Signup and view all the answers

Which of the following statements about Internet Telephony is true?

It uses Voice over Internet Protocol (VoIP) technology. Signup and view all the answers

What is a key advantage of web applications for organizations?

They help reduce expenses for various industries. Signup and view all the answers

Which of the following industries has NOT benefited from web applications?

Telecommunications Signup and view all the answers

What defines an intranet?

A private network using Internet technologies for internal business activities. Signup and view all the answers

Which component is essential for instant messaging to function?

High-speed Internet connection Signup and view all the answers

What characteristic distinguishes newsgroups from discussion groups?

Newsgroups can cover a wide range of topics. Signup and view all the answers

How are spoken conversations facilitated using Internet Telephony?

Via Voice over Internet Protocol (VoIP). Signup and view all the answers

What does the Internet of Everything (IoE) mainly refer to?

The web-based development of interconnected people, processes, data, and things Signup and view all the answers

Which technology is NOT typically associated with the Internet of Everything (IoE)?

GPS tracking systems Signup and view all the answers

What distinguishes the Internet of Me (IoM) from other internet concepts?

It focuses on personalized information gathering for users Signup and view all the answers

What is the primary focus of Industrial IoT (IIoT)?

Enhancing manufacturing and industrial processes Signup and view all the answers

For a network that is restricted to internal users only, which type of network should be established?

Intranet Signup and view all the answers

What characterizes Web 1.0 applications?

Static content display Signup and view all the answers

Which of the following best describes a blog?

A journal or newsletter intended for the general public Signup and view all the answers

What is a key focus area of Web 3.0 applications?

Utilizing artificial intelligence for intelligent web applications Signup and view all the answers

What feature distinguishes wikis from other types of websites?

Ability for users to add, delete, and modify content Signup and view all the answers

Which application allows users to connect and interact with others online?

Social networking sites Signup and view all the answers

What does RSS stand for in the context of web content distribution?

Really Simple Syndication Signup and view all the answers

Which statement about podcasting is accurate?

Podcasts are electronic audio files posted online for user access. Signup and view all the answers

How do social networks benefit small businesses compared to larger organizations?

By leveling the playing field for competition Signup and view all the answers

Study Notes

Introduction to MIS, 11e

The Internet, Intranets, and Extranets are covered in this module
This edition is the 11th

Chapter Objectives

Students will be able to describe the makeup of the internet and the web.
Students will be able to discuss navigational tools, search engines, and directories
Students will be able to describe four common internet services and their business applications
Students will be able to explain various business applications of the internet
Students will be able to describe the role of intranets in various business functions
Students will be able to describe the role of extranets in various business functions
Students will be able to analyze web trends and their impact on business

The Internet

The Internet is a global network of interconnected computers and networks
It originated in 1969 as ARPANET
ARPANET evolved into NSFNET in 1987
Initially limited to research and education due to bandwidth constraints
Internet backbone uses fiber-optic cables for high bandwidth
Additional backbones connected to NSFNET for commercial use
Private companies operate their own Internet backbones with network access points (NAP)
NAPs route internet traffic

The Web

Introduced a graphical user interface (GUI)
Changed how users interact with the Internet
Proposed by Tim Berners-Lee at CERN
Based on hypermedia to organize information
Hypermedia documents include embedded references
Hypertext is embedded references within hypermedia
Web servers store and distribute hypermedia documents to clients

Domain Name System (DNS)

Domain names are unique identifiers for network addresses
The Internet Protocol (IP) address is assigned by ICANN
DNS translates human-readable names to IP addresses
DNS servers maintain computer and website address lists

Uniform Resource Locators (URLs)

URLs identify web pages
URLs contain a top-level domain (TLD) suffix (.com, .edu, .org, etc.)

Internet Connections

DSL methods connect to the Internet
Symmetric DSL (SDSL) has the same upstream and downstream data transmission rate
Asymmetric DSL (ADSL) has a lower upstream transmission rate
Very High-Speed DSL (VDSL) has high rates over short distances

Navigational Tools, Search Engines, and Directories

Navigational tools include graphical web browsers (Microsoft Edge, Google Chrome)
Search engines (Google, Bing, DuckDuckGo) use three steps: crawling, indexing, and searching
Search terms are used to retrieve data from the Web
Search Engines use spiders to crawl the web. The index is utilized to generate search results.
Directories categorize information
Automated (crawler-based) and human-powered directories exist

Internet Services

Services like email, newsgroups, discussion groups, instant messaging (IM), and internet telephony are common
Email types include web-based email and client-based email
Newsgroups and discussion groups allow people to connect, share opinions, and exchange ideas.
Instant Messaging is a private chat service.
Internet telephony uses VoIP (Voice over Internet Protocol)

Web Applications

Web applications help reduce business expenses in industries such as tourism, publishing, education, healthcare, finances, software distribution, and politics.
Web applications offer broad use, with various benefits to the industry and customers

Intranet

Intranets are internal networks using internet protocols and technologies
Intranets are used to collect, store, and disseminate business information
Intranets are used for internal organization and authorized external users

Internet vs. Intranet

Internet is public, anyone can access it
Intranet is private, limited access to approved users
Intranet users can control what browsers are used and what information is accessible

Applications of an Intranet

Human resource management
Sales and marketing
Production and operations,
Accounting and finance
Intranets enhance business efficiency.

Extranets

Extranets connect intranets of businesses with their partners and consumers.
Extranets provide similar benefits to intranets but have increased features or functions
Coordination, feedback, customer satisfaction, cost reduction, and expedited communication are benefits

Web Trends

Three web generations (1.0, 2.0, 3.0) exist.
Web 1.0 (static content), Web 2.0 (dynamic content), Web 3.0 (semantic web).
Web 3.0 focuses on AI and personalized browsing experiences
Blogs are journals or newsletters for a general public
Wikis allow users to add, edit, and modify content.
Social networking sites connect users and facilitate communication.
Social networks provide advantages for small businesses
RSS feeds (Really Simple Syndication) distribute web content.
Podcasts are audio files hosted on the internet allowing users to download or listen

Internet of Everything (IoE)

IoE combines people, processes, data, and things connected via the internet
Uses RFID devices, barcode, wireless systems, and QR codes.
Includes IoT, IoM, and IIoT, for physical and user-specific objects, gathering data, and industrial processes
IoE aims to strengthen interconnected systems across various business operations

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Description

This quiz covers the key concepts from Chapter 11 of Introduction to Management Information Systems, focusing on the Internet, intranets, and extranets. Students will explore internet makeup, navigational tools, and business applications, providing a comprehensive understanding of web trends and their impact on businesses.