Introduction to Management

• Managerial skills are important for organizations to navigate uncertain, complex, and chaotic times.
• Managers boost productivity and loyalty through quality employee/supervisor relationships.

Managers

• Managers coordinate and oversee the work of others to achieve organizational goals.

Managerial Levels

• Top Managers are individuals who make organization-wide decisions, establish plans, and set goals affecting the entire organization.
• Middle Managers supervise first-line managers and find the best ways to use resources to achieve organizational goals.
• First-Line Managers are responsible for the daily supervision of non-managerial employees.

What is Management

• Management coordinates and oversees work activities to efficiently and effectively achieve organizational goals.
• Management involves planning, organizing, leading, and controlling human and other resources to effectively and efficiently achieve organizational goals.

Managerial Concerns

• Efficiency focuses on "doing things right" ensuring the most output is achieved for the least input.
• Effectiveness focuses on "doing the right things" ensuring organizational goals are attained.
• Management strives for low resource waste (high efficiency) and high goal attainment (high effectiveness).

Defining Management

• Management can be defined through functions performed, roles played, and skills needed.

Functions Managers Perform

• Planning involves defining goals, establishing strategies, and developing plans to coordinate activities.
• Organizing means structuring work to accomplish organizational goals.
• Leading involves working with and through people to accomplish goals.
• Controlling means monitoring, comparing, and correcting work.

Time Spent on Functions

• Top managers spend more time on planning and organizing.
• First-line managers focus more on leading.

Roles Managers Play

• These are specific actions or behaviors expected of a manager
• Mintzberg identified 10 roles grouped around interpersonal relationships, information transfer, and decision-making.

Mintzberg's Actions

• Mintzberg suggests two types of actions which include thoughtful thinking and practical doing.

Skills Managers Need

• Technical skills mean having knowledge and proficiency in a specific field.
• Human skills mean the ability to work well with others.
• Conceptual skills mean the ability to think about and conceptualize abstract and complex situations.

Skills Needed at Different Managerial Levels

• Top managers require conceptual and human skills.
• Middle managers require human and tecnhical skills.
• Lower-level managers require technical skills.

Organizations

• In an organization, there is a deliberate arrangement of people to accomplish a specific common purpose.
• Organizations are characterized by a distinct purpose, people, and a deliberate structure.

Values of Studying Management

• Good management is needed in all organizations, regardless of the organization
• Understanding management is valuable because people either manage or are managed.
• Management offers challenging, exciting, and creative opportunities for meaningful and fulfilling work, with significant monetary rewards for successful managers.

Universal Need for Management

• Management is needed in all sizes of organizations, organizational areas, organization levels and types of organizations.