Introduction to Interpersonal Communication
46 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the fundamental unit of interpersonal communication?

  • A small group of people
  • A dyad of one individual sending a message to another (correct)
  • A single person sending a message
  • A dialogue between two people

What happens when a message sent from Person A fails to reach Person B?

  • Communication is still possible through other means
  • No communication has taken place (correct)
  • Person B sends a response back to Person A
  • The message is decoded by Person A

What is the order of the sequential process in interpersonal communication?

  • Decode, receive, transmit, encode
  • Transmit, receive, encode, decode
  • Encode, transmit, receive, decode (correct)
  • Receive, decode, transmit, encode

What is the process of making sense of a received message called?

<p>Decoding (D)</p> Signup and view all the answers

What is the purpose of encoding a message?

<p>To convert the sender's thoughts into symbolic form (C)</p> Signup and view all the answers

What type of symbols are words an example of?

<p>Verbal symbols (D)</p> Signup and view all the answers

What must happen before a message can be transmitted?

<p>The sender must encode the message (B)</p> Signup and view all the answers

What is the role of the receiver in the communication process?

<p>To decode the message and interpret its meaning (C)</p> Signup and view all the answers

What is a common reason why simple messages between two individuals are not communicated effectively?

<p>Denial of contrary information (A)</p> Signup and view all the answers

Why do corrections officers often encode their views inaccurately?

<p>Due to preconceived ideas (C)</p> Signup and view all the answers

What is one of the barriers to effective communication in an organizational setting?

<p>Poor organizational climate (A)</p> Signup and view all the answers

Why is it important for the sender to formulate their meaning properly?

<p>To say what one intends to say (C)</p> Signup and view all the answers

What can block the communication or alter the meaning of the message?

<p>Series of communication barriers (D)</p> Signup and view all the answers

What can contribute to a poor organizational climate?

<p>Insisting on formality in communication (D)</p> Signup and view all the answers

What can result from the use of complex channels of communication?

<p>Red tape and rigidity in the organization (B)</p> Signup and view all the answers

Why may a message from a professional be misunderstood by a layperson?

<p>Because the professional uses personalized meanings (C)</p> Signup and view all the answers

According to Henderson and Hollin (1983), what can improve an offender's ability to overcome denial?

<p>Social-skills training (D)</p> Signup and view all the answers

What can lead to a lack of motivation or interest in communication?

<p>Excessive use of memoranda (D)</p> Signup and view all the answers

What is the term used to describe the process of rejecting information that conflicts with one's prior knowledge or beliefs?

<p>Denial of contrary information (A)</p> Signup and view all the answers

Why is it important for practitioners in the field of criminal justice to be fluent in street language?

<p>To communicate effectively with clients and the public (A)</p> Signup and view all the answers

What is the result of a lack of communication skills in a practitioner in the field of criminal justice?

<p>Poor communication (D)</p> Signup and view all the answers

What is a primary benefit of downward communication in an organization?

<p>Providing job-related information and performance reviews (C)</p> Signup and view all the answers

What can be a drawback of upward communication from subordinates?

<p>It can be risky for subordinates to be truthful with superiors (C)</p> Signup and view all the answers

What can happen when there is a breakdown in the chain of command in an organization?

<p>The effectiveness of management is weakened (B)</p> Signup and view all the answers

What is a benefit of horizontal communication among organizational members?

<p>It facilitates task coordination and mutual support among team members (D)</p> Signup and view all the answers

What can be a consequence of excessive reliance on horizontal communication?

<p>It can isolate groups from the hierarchy (D)</p> Signup and view all the answers

What is the primary purpose of exclusionary rules in criminal trials?

<p>To prohibit the communication of evidence obtained illegally (D)</p> Signup and view all the answers

What is the main idea behind the 9/11 Commission's recommendation to intelligence agencies?

<p>To share information and work together to confront the terrorist threat (C)</p> Signup and view all the answers

What is the typical way for new members of an organization to learn communication rules?

<p>Through trial and error or informal training (C)</p> Signup and view all the answers

What type of rules govern standard word usage or consensus on the name of a concept in an organization?

<p>Content rules (A)</p> Signup and view all the answers

What can result from a failure to understand or conform to communication rules in an organization?

<p>Impeded successful communication and misunderstandings (D)</p> Signup and view all the answers

What is a characteristic of kinship networks within organizations?

<p>They are formed more for personal than for professional motives (A)</p> Signup and view all the answers

What is a benefit of networks that connect individuals across subgroups within an organization?

<p>They can increase productivity (C)</p> Signup and view all the answers

What is a common factor that can contribute to the formation of kinship networks within the criminal justice system?

<p>The uniqueness of one's task role (B)</p> Signup and view all the answers

What is a recommendation made by the 9/11 Commission in relation to intelligence agencies?

<p>To construct networks between governmental and private intelligence agencies (A)</p> Signup and view all the answers

Why do police and corrections officers often meet socially at a local tavern after their shifts?

<p>To discuss work-related problems and strengthen the bonds of the group (D)</p> Signup and view all the answers

What is the purpose of a judge wearing a black robe and sitting at an elevated bench?

<p>To make a symbolic statement of authority (B)</p> Signup and view all the answers

What can be conveyed through facial expressions?

<p>Friendship, fear, or deceit (B)</p> Signup and view all the answers

What can result from a failure to understand nonverbal cues in face-to-face communication?

<p>Increased misunderstandings (A)</p> Signup and view all the answers

What is the significance of nonverbal messages in criminal justice?

<p>They are used for communication in addition to verbal messages (B)</p> Signup and view all the answers

What is the importance of understanding nonverbal communication in face-to-face interactions?

<p>It is important for effective communication (C)</p> Signup and view all the answers

What is the main purpose of instructional information in an organization?

<p>To provide individuals with information on how to proceed towards a goal (C)</p> Signup and view all the answers

What is the significance of cogent communication in organizations?

<p>It facilitates the implementation of policies and programs (D)</p> Signup and view all the answers

What is the primary purpose of providing information about the environment and expectations in an organization?

<p>To enable individuals to perform their roles effectively (D)</p> Signup and view all the answers

What is the role of judges in the context of communication in organizations?

<p>They learn and relearn the rules that apply to court proceedings (C)</p> Signup and view all the answers

What is the relationship between motivation and retaining information in education and training?

<p>Interest in materials presented and retaining information are related (B)</p> Signup and view all the answers

More Like This

Communication Process Chapter 1
9 questions
Communication Process Quiz
21 questions

Communication Process Quiz

ForemostJasper4587 avatar
ForemostJasper4587
Communication Process Overview
10 questions
Communication Process and Principles
16 questions
Use Quizgecko on...
Browser
Browser