Introduction to Information Systems Quiz
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Questions and Answers

What is the main purpose of an information system?

  • To manipulate and disseminate data
  • To increase revenues and reduce costs
  • To provide feedback to meet an objective (correct)
  • To collect and organize raw facts

How is information different from data?

  • Information is raw facts, while data is a collection of facts organized for value
  • Data is used by sales representatives, while information is used by financial advisors
  • Data is part of an organization's valuable resources, while information is not
  • Information has value beyond the facts themselves, while data does not (correct)

What does knowledge refer to?

  • Awareness and understanding of a set of information (correct)
  • Collection of organized facts
  • Raw facts
  • Tasks that are logically related

Who can use information systems in businesses?

<p>Sales representatives, managers, and financial advisors (C)</p> Signup and view all the answers

Which term is often confused with the term 'data'?

<p>Information (C)</p> Signup and view all the answers

Which of the following best defines the term 'value chain' in the context of organizations and information systems?

<p>The series of activities that includes inbound logistics, warehouse and storage, and supply chain management (D)</p> Signup and view all the answers

In the context of information systems, which of the following factors leads firms to seek competitive advantage?

<p>Enhancing collaboration with suppliers and distributors (A)</p> Signup and view all the answers

What is the primary purpose of Customer Relationship Management (CRM) programs within organizations?

<p>To help companies manage all aspects of customer encounters (D)</p> Signup and view all the answers

How does organizational structure affect the type of information systems implemented within an organization?

<p>It influences how decisions are made and work is performed within the organization (A)</p> Signup and view all the answers

Which term is used to describe a formal collection of people and other resources established to accomplish a set of goals?

<p>Organization (D)</p> Signup and view all the answers

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