Introduction to Digital Marketing - Shanaka Rathnayake
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Questions and Answers

What is the primary responsibility of marketing?

  • Anticipating customer requirements
  • Satisfying customer requirements (correct)
  • Identifying customer requirements
  • Using digital technologies
  • Which technology is mainly used in Digital Marketing according to the text?

  • Smartphones
  • Search engines
  • Internet (correct)
  • Social media
  • What percentage of active internet users in Sri Lanka are on Facebook?

  • Around 50%
  • More than 70% (correct)
  • Exactly 60%
  • Less than 40%
  • What is the average speed of mobile connection in Sri Lanka based on the provided data?

    <p>20.15 MBPS</p> Signup and view all the answers

    Which age group has the highest representation among Facebook users in Sri Lanka?

    <p>25 - 34</p> Signup and view all the answers

    What is the top social media channel used in Sri Lanka based on the data provided?

    <p>Facebook</p> Signup and view all the answers

    What is compared to 'the new oil' in the text?

    <p>Data</p> Signup and view all the answers

    What key factor determines the quality of data according to the text?

    <p>Refinement</p> Signup and view all the answers

    Which of the following is NOT a consideration for defining KPIs based on digital marketing goals?

    <p>Online mentions</p> Signup and view all the answers

    What is emphasized as crucial when defining KPIs at each stage in the customer journey?

    <p>Organic search (SEO)</p> Signup and view all the answers

    Which metric is specifically mentioned as part of 'Awareness' in KPIs definition?

    <p>Back links</p> Signup and view all the answers

    What term is used to refer to unique digital assets like NFTs in the text?

    <p>Metaverse</p> Signup and view all the answers

    Study Notes

    Introduction to Digital Marketing

    • Digital marketing is the management process responsible for identifying, anticipating, and satisfying customer requirements profitably using digital technologies, mainly the internet.

    Sri Lanka - Digital Landscape

    • 8.2 million internet users in Sri Lanka
    • 10 million mobile connections
    • 4 million smartphone users
    • 1.6 million Facebook users
    • 6.5 million internet users aged 25-34
    • 65+ age group accounts for 5% of internet users
    • Women account for 53% of internet users in Sri Lanka

    Device Usage in Sri Lanka

    • 97.4% of users use mobile devices to access the internet
    • 1.2% of users use desktop devices to access the internet
    • 1.4% of users use tablet devices to access the internet

    Top Social Media Channels in Sri Lanka

    • Facebook: 93.14%
    • YouTube: 4.21%
    • Twitter: 1.33%
    • Pinterest: 0.51%

    Top Mobile Vendors in Sri Lanka

    • Samsung: 35.33%
    • Huawei: 23.16%
    • Oppo: 13.45%
    • Vivo: 12.19%

    Top Search Engines in Sri Lanka

    • Google: 95.51%
    • Bing: 3.14%
    • Yahoo: 0.68%

    YouTube in Sri Lanka

    • Average speed of mobile connection: 20.15 Mbps
    • YouTube is a popular platform in Sri Lanka

    RACE Digital Marketing Framework

    • Reach: increasing brand awareness and consideration
    • Act: driving conversions and encouraging desired actions
    • Convert: converting leads into customers
    • Engage: building customer relationships and loyalty

    Digital Marketing Strategy

    • Segmentation: dividing the market into identifiable groups
    • Targeting: selecting the most profitable segments
    • Positioning: creating a unique brand identity
    • Digital is the "enabler" of the marketing strategy

    KPIs (Key Performance Indicators)

    • Awareness: reach, impressions, video views
    • Consideration: website visits, page ranking on Alexa
    • Action: email subscriptions, e-brochure downloads, online reservations
    • Engagement: Facebook engagement, Twitter followers, YouTube subscribers

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    Description

    Learn about the basics of marketing in a digital world through the perspective of Shanaka Rathnayake, an MBA graduate from UWE Bristol. Explore the evolution of marketing strategies and the impact of digital technologies on reaching and satisfying customer needs.

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