Kapitel 2
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Kapitel 2

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Questions and Answers

What framework is proposed by Wirtz for segmentation of digital business models in the B2C space?

  • 5D-Framework
  • 4C-Framework (correct)
  • Impact Analysis Framework
  • 4S-Framework
  • What is the primary instrument used in Bock and Wiener's taxonomy for digital business models?

  • Morphological box (correct)
  • 4C-Framework
  • Business Model Canvas
  • Value chain analysis
  • Back-End/Enabling Models are typically visible to consumers.

    False

    The customer acquisition costs are important KPIs in digital business models.

    <p>True</p> Signup and view all the answers

    What is the typical flow of goods or services related to in a business model?

    <p>Sales and sourcing</p> Signup and view all the answers

    How does value get monetized in a business model?

    <p>Through customer payments</p> Signup and view all the answers

    What is the primary focus of Digital Business?

    <p>Initiation of economic activities through electronic networks</p> Signup and view all the answers

    Digital Business, E-Business, and E-Commerce are all the same concepts.

    <p>False</p> Signup and view all the answers

    Which characteristic indicates digital goods can be copied quickly and with negligible costs?

    <p>Infinite expansibility</p> Signup and view all the answers

    Match the following digital business concepts with their definitions:

    <p>Digital Business = Initiation, processing, and fulfillment of economic activities over electronic networks E-Business = Support of service exchange processes between economic partners via IT E-Commerce = Electronic support of activities related to buying and selling products/services</p> Signup and view all the answers

    All disruptions in business are digital.

    <p>False</p> Signup and view all the answers

    Which of the following is a drawback of digitization?

    <p>Loss of information during sampling</p> Signup and view all the answers

    Ecosystems are the least complex type of digital business models.

    <p>False</p> Signup and view all the answers

    Back-End/ Enabling Models are often visible to consumers.

    <p>False</p> Signup and view all the answers

    Which factors influence customer acquisition, according to the driver analysis framework?

    <p>Lead generation</p> Signup and view all the answers

    What new benefits do business models aim to provide?

    <p>Cost savings</p> Signup and view all the answers

    Which of the following are advantages of digital technology? (Select all that apply)

    <p>Signal recovery without further losses</p> Signup and view all the answers

    What is digital business?

    <p>Initiation, processing, and fulfillment of activities over electronic networks</p> Signup and view all the answers

    Match the concepts related to digital maturity:

    <p>Analog companies = Prior to digital transformation Digit(ali)zed companies = Data supports value creation Digital companies = Data forms the core of value creation</p> Signup and view all the answers

    Which characteristic defines digital goods?

    <p>Nonrivalry</p> Signup and view all the answers

    Disintermediation involves adding more stages in the value chain.

    <p>False</p> Signup and view all the answers

    Ecosystems are considered the least complex type of digital business model.

    <p>False</p> Signup and view all the answers

    Match the different digital business model types with their complexity:

    <p>Basic/Core Models = Least complex Platform Models = More complex Ecosystems = Most complex Back-End/Enabling Models = Varies in complexity</p> Signup and view all the answers

    Which of the following are advantages of digital technology? (Select all that apply)

    <p>Effort for signal processing is significantly reduced</p> Signup and view all the answers

    Digital transformation refers specifically to data being moved online.

    <p>False</p> Signup and view all the answers

    What are the main properties of digital goods? (Select all that apply)

    <p>Infinite expansibility</p> Signup and view all the answers

    Which of the following concepts are established in the digital landscape? (Select all that apply)

    <p>E-Commerce</p> Signup and view all the answers

    All disruptions in business are caused by digital innovations.

    <p>False</p> Signup and view all the answers

    What are the components of the 4C model in digital business?

    <p>Customer, Cost, Convenience, Communication</p> Signup and view all the answers

    What is a morphological box used for in the context of digital business models?

    <p>To define various parameters and attributes to generate ideas</p> Signup and view all the answers

    How does a business model typically provide value to customers?

    <p>By reducing costs for the customer</p> Signup and view all the answers

    What is the definition of digitization?

    <p>The process to transform a continuous signal into a discrete signal</p> Signup and view all the answers

    What does the long tail theory propose about digital business models?

    <p>Niche products can collectively make up a significant market share.</p> Signup and view all the answers

    What is disintermediation?

    <p>The process of bypassing stages in the value chain</p> Signup and view all the answers

    Study Notes

    Introduction to Digital Business Models

    • Digital business models encompass various types including E-Business and E-Commerce.
    • They involve economic activities facilitated by electronic networks, heavily relying on data and digital information.
    • Key components include value creation, processing, and fulfillment of services.

    Digitization and Digital Transformation

    • Digitization transforms continuous signals into discrete signals, allowing data processing with digital channels.
    • Digital transformation (DT) signifies significant changes in organizations driven by new technologies such as information, computing, communication, and connectivity (ICCC).
    • Digitalization extracts and utilizes information obtained through digitization to enhance processes and decision-making.

    Digital Business Concepts

    • Differences exist between digitalization, digitization, and digital transformation, with overlaps between definitions.
    • Digital business is divided into types:
      • Analog companies (prior to transformation)
      • Digit(ali)zed companies (data supports value creation)
      • Native digital companies (data is core to value).

    Types of Digital Business Models

    • Digit(al)ized models focus on physical goods and utilize digital channels for administrative support.
    • Native digital models provide digital goods/services and rely on data as their primary resource for value creation.

    Characteristics of Digital Goods

    • Digital goods possess unique properties:
      • Nonrivalry: Usage by one does not diminish availability for others.
      • Infinite Expansibility: Easy for unlimited copying with virtually no reproduction costs.
      • Aspatiality: Not tied to specific locations, making dissemination highly flexible.
      • Recombination: Existing digital goods can merge into new products.

    Value Add of Digital Business

    • Digital business models enhance value through:
      • Fast and instant fulfillment of services.
      • Reach to niche markets (Long Tail Theory).
      • Low transaction costs and efficient production.
      • Opportunities for automation and disintermediation.

    Long Tail and Disintermediation

    • The Long Tail theory suggests that niche markets can thrive alongside or outpace mainstream offerings in digital contexts.
    • Disintermediation involves bypassing intermediaries in the supply chain, reducing costs and conflicts in traditional sales channels.

    Disruption in Digital Markets

    • Disruption occurs when new entrants meet market needs with lower-cost alternatives, potentially altering industry structures.
    • Examples of disruption include advancements in photography, communication technologies, and streaming media.

    Segmentation Frameworks

    • Wirtz proposes frameworks for segmenting digital business models in B2C and B2B markets, analyzing their complexity and visibility.
    • Bock and Wiener suggest a taxonomy based on five key dimensions using a "morphological box" for structural analysis.

    Closing Remarks

    • Understanding these digital business models is essential for navigating the evolving online marketplace and leveraging opportunities presented by digital technologies and data analytics.### Segmentation of Digital Business Models (DBM)
    • Ecosystems involve multiple user groups and complex business relationships.
    • Platform models attract and manage user communities; typical relationships are N-to-N or N-to-M.
    • Basic/Core models are the simplest and oldest, with typical relationships being 1-to-N.
    • Back-End/Enabling models vary in complexity, often operate invisibly to consumers, and serve as foundational technology or service components.
    • Overlapping boundaries exist between different segments, indicating some interconnection.

    Framework for Analysis: External/Customers' Perspective

    • Analyze the business model by describing its principal offerings and content from the customer viewpoint.
    • Identify relevant stakeholders, such as customers, suppliers, and partners, in the business model.
    • Understand the flow of goods, services, money, and information.
    • Explore how value is monetized and what customers pay for that value.
    • Examine variations in customer segments (e.g., B2A, B2C, B2M, B2X2Y).
    • Assess new benefits or cost savings generated by the model.

    Sketch of a Business Model (External View)

    • Illustrate flows of goods/services and money within the business model.
    • Highlight value creation (internal components) and value capturing (sales and sourcing) models.
    • Include partners' interactions within the model to depict comprehensive relationships.

    Framework for Analysis: Drivers (Determining Factors)

    • Examine how customers are acquired and how the customer base grows, including user base dynamics.
    • Identify the structure of revenue per customer, emphasizing relevant KPIs.
    • Analyze fixed and variable costs related to physical assets, workforce, intellectual property, and customer acquisition.

    Analysis of Customer Relationships Along the Lifecycle

    • Identify acquisition channels and methods for generating leads and converting them into customers.
    • Focus on revenue per transaction, repeat purchases, and customer activation.
    • Monitor customer loyalty, defection rates, and overall customer lifetime value (CLV).

    Framework for Analysis: Assessment and Evaluation

    • Assess growth trajectories and the capital necessary for business models.
    • Explore scalability, ease of changing offerings, and value generated by the business model.
    • Evaluate imitation difficulty, market dependency, and the influence on customer behavior.
    • Analyze competition changes and the implications for existing business models and value chains.

    Outline of Core Digital Business Models

    • Introduction covers concepts, characteristics, and models of value capturing and creation.
    • Digital business fundamentals address key terms, segmentation, and analysis framework.
    • Core models include electronic commerce, content-driven, and service models.
    • Platform models focus on marketplaces, crowdsourcing, social networks, and aggregators.
    • Ecosystems are divided into consumer-oriented and business-oriented modules.
    • Back-End models encompass cloud computing and asset management.

    Introduction to Digital Business Models

    • Digital business models encompass various types including E-Business and E-Commerce.
    • They involve economic activities facilitated by electronic networks, heavily relying on data and digital information.
    • Key components include value creation, processing, and fulfillment of services.

    Digitization and Digital Transformation

    • Digitization transforms continuous signals into discrete signals, allowing data processing with digital channels.
    • Digital transformation (DT) signifies significant changes in organizations driven by new technologies such as information, computing, communication, and connectivity (ICCC).
    • Digitalization extracts and utilizes information obtained through digitization to enhance processes and decision-making.

    Digital Business Concepts

    • Differences exist between digitalization, digitization, and digital transformation, with overlaps between definitions.
    • Digital business is divided into types:
      • Analog companies (prior to transformation)
      • Digit(ali)zed companies (data supports value creation)
      • Native digital companies (data is core to value).

    Types of Digital Business Models

    • Digit(al)ized models focus on physical goods and utilize digital channels for administrative support.
    • Native digital models provide digital goods/services and rely on data as their primary resource for value creation.

    Characteristics of Digital Goods

    • Digital goods possess unique properties:
      • Nonrivalry: Usage by one does not diminish availability for others.
      • Infinite Expansibility: Easy for unlimited copying with virtually no reproduction costs.
      • Aspatiality: Not tied to specific locations, making dissemination highly flexible.
      • Recombination: Existing digital goods can merge into new products.

    Value Add of Digital Business

    • Digital business models enhance value through:
      • Fast and instant fulfillment of services.
      • Reach to niche markets (Long Tail Theory).
      • Low transaction costs and efficient production.
      • Opportunities for automation and disintermediation.

    Long Tail and Disintermediation

    • The Long Tail theory suggests that niche markets can thrive alongside or outpace mainstream offerings in digital contexts.
    • Disintermediation involves bypassing intermediaries in the supply chain, reducing costs and conflicts in traditional sales channels.

    Disruption in Digital Markets

    • Disruption occurs when new entrants meet market needs with lower-cost alternatives, potentially altering industry structures.
    • Examples of disruption include advancements in photography, communication technologies, and streaming media.

    Segmentation Frameworks

    • Wirtz proposes frameworks for segmenting digital business models in B2C and B2B markets, analyzing their complexity and visibility.
    • Bock and Wiener suggest a taxonomy based on five key dimensions using a "morphological box" for structural analysis.

    Closing Remarks

    • Understanding these digital business models is essential for navigating the evolving online marketplace and leveraging opportunities presented by digital technologies and data analytics.### Segmentation of Digital Business Models (DBM)
    • Ecosystems involve multiple user groups and complex business relationships.
    • Platform models attract and manage user communities; typical relationships are N-to-N or N-to-M.
    • Basic/Core models are the simplest and oldest, with typical relationships being 1-to-N.
    • Back-End/Enabling models vary in complexity, often operate invisibly to consumers, and serve as foundational technology or service components.
    • Overlapping boundaries exist between different segments, indicating some interconnection.

    Framework for Analysis: External/Customers' Perspective

    • Analyze the business model by describing its principal offerings and content from the customer viewpoint.
    • Identify relevant stakeholders, such as customers, suppliers, and partners, in the business model.
    • Understand the flow of goods, services, money, and information.
    • Explore how value is monetized and what customers pay for that value.
    • Examine variations in customer segments (e.g., B2A, B2C, B2M, B2X2Y).
    • Assess new benefits or cost savings generated by the model.

    Sketch of a Business Model (External View)

    • Illustrate flows of goods/services and money within the business model.
    • Highlight value creation (internal components) and value capturing (sales and sourcing) models.
    • Include partners' interactions within the model to depict comprehensive relationships.

    Framework for Analysis: Drivers (Determining Factors)

    • Examine how customers are acquired and how the customer base grows, including user base dynamics.
    • Identify the structure of revenue per customer, emphasizing relevant KPIs.
    • Analyze fixed and variable costs related to physical assets, workforce, intellectual property, and customer acquisition.

    Analysis of Customer Relationships Along the Lifecycle

    • Identify acquisition channels and methods for generating leads and converting them into customers.
    • Focus on revenue per transaction, repeat purchases, and customer activation.
    • Monitor customer loyalty, defection rates, and overall customer lifetime value (CLV).

    Framework for Analysis: Assessment and Evaluation

    • Assess growth trajectories and the capital necessary for business models.
    • Explore scalability, ease of changing offerings, and value generated by the business model.
    • Evaluate imitation difficulty, market dependency, and the influence on customer behavior.
    • Analyze competition changes and the implications for existing business models and value chains.

    Outline of Core Digital Business Models

    • Introduction covers concepts, characteristics, and models of value capturing and creation.
    • Digital business fundamentals address key terms, segmentation, and analysis framework.
    • Core models include electronic commerce, content-driven, and service models.
    • Platform models focus on marketplaces, crowdsourcing, social networks, and aggregators.
    • Ecosystems are divided into consumer-oriented and business-oriented modules.
    • Back-End models encompass cloud computing and asset management.

    Introduction to Digital Business Models

    • Digital business models encompass various types including E-Business and E-Commerce.
    • They involve economic activities facilitated by electronic networks, heavily relying on data and digital information.
    • Key components include value creation, processing, and fulfillment of services.

    Digitization and Digital Transformation

    • Digitization transforms continuous signals into discrete signals, allowing data processing with digital channels.
    • Digital transformation (DT) signifies significant changes in organizations driven by new technologies such as information, computing, communication, and connectivity (ICCC).
    • Digitalization extracts and utilizes information obtained through digitization to enhance processes and decision-making.

    Digital Business Concepts

    • Differences exist between digitalization, digitization, and digital transformation, with overlaps between definitions.
    • Digital business is divided into types:
      • Analog companies (prior to transformation)
      • Digit(ali)zed companies (data supports value creation)
      • Native digital companies (data is core to value).

    Types of Digital Business Models

    • Digit(al)ized models focus on physical goods and utilize digital channels for administrative support.
    • Native digital models provide digital goods/services and rely on data as their primary resource for value creation.

    Characteristics of Digital Goods

    • Digital goods possess unique properties:
      • Nonrivalry: Usage by one does not diminish availability for others.
      • Infinite Expansibility: Easy for unlimited copying with virtually no reproduction costs.
      • Aspatiality: Not tied to specific locations, making dissemination highly flexible.
      • Recombination: Existing digital goods can merge into new products.

    Value Add of Digital Business

    • Digital business models enhance value through:
      • Fast and instant fulfillment of services.
      • Reach to niche markets (Long Tail Theory).
      • Low transaction costs and efficient production.
      • Opportunities for automation and disintermediation.

    Long Tail and Disintermediation

    • The Long Tail theory suggests that niche markets can thrive alongside or outpace mainstream offerings in digital contexts.
    • Disintermediation involves bypassing intermediaries in the supply chain, reducing costs and conflicts in traditional sales channels.

    Disruption in Digital Markets

    • Disruption occurs when new entrants meet market needs with lower-cost alternatives, potentially altering industry structures.
    • Examples of disruption include advancements in photography, communication technologies, and streaming media.

    Segmentation Frameworks

    • Wirtz proposes frameworks for segmenting digital business models in B2C and B2B markets, analyzing their complexity and visibility.
    • Bock and Wiener suggest a taxonomy based on five key dimensions using a "morphological box" for structural analysis.

    Closing Remarks

    • Understanding these digital business models is essential for navigating the evolving online marketplace and leveraging opportunities presented by digital technologies and data analytics.### Segmentation of Digital Business Models (DBM)
    • Ecosystems involve multiple user groups and complex business relationships.
    • Platform models attract and manage user communities; typical relationships are N-to-N or N-to-M.
    • Basic/Core models are the simplest and oldest, with typical relationships being 1-to-N.
    • Back-End/Enabling models vary in complexity, often operate invisibly to consumers, and serve as foundational technology or service components.
    • Overlapping boundaries exist between different segments, indicating some interconnection.

    Framework for Analysis: External/Customers' Perspective

    • Analyze the business model by describing its principal offerings and content from the customer viewpoint.
    • Identify relevant stakeholders, such as customers, suppliers, and partners, in the business model.
    • Understand the flow of goods, services, money, and information.
    • Explore how value is monetized and what customers pay for that value.
    • Examine variations in customer segments (e.g., B2A, B2C, B2M, B2X2Y).
    • Assess new benefits or cost savings generated by the model.

    Sketch of a Business Model (External View)

    • Illustrate flows of goods/services and money within the business model.
    • Highlight value creation (internal components) and value capturing (sales and sourcing) models.
    • Include partners' interactions within the model to depict comprehensive relationships.

    Framework for Analysis: Drivers (Determining Factors)

    • Examine how customers are acquired and how the customer base grows, including user base dynamics.
    • Identify the structure of revenue per customer, emphasizing relevant KPIs.
    • Analyze fixed and variable costs related to physical assets, workforce, intellectual property, and customer acquisition.

    Analysis of Customer Relationships Along the Lifecycle

    • Identify acquisition channels and methods for generating leads and converting them into customers.
    • Focus on revenue per transaction, repeat purchases, and customer activation.
    • Monitor customer loyalty, defection rates, and overall customer lifetime value (CLV).

    Framework for Analysis: Assessment and Evaluation

    • Assess growth trajectories and the capital necessary for business models.
    • Explore scalability, ease of changing offerings, and value generated by the business model.
    • Evaluate imitation difficulty, market dependency, and the influence on customer behavior.
    • Analyze competition changes and the implications for existing business models and value chains.

    Outline of Core Digital Business Models

    • Introduction covers concepts, characteristics, and models of value capturing and creation.
    • Digital business fundamentals address key terms, segmentation, and analysis framework.
    • Core models include electronic commerce, content-driven, and service models.
    • Platform models focus on marketplaces, crowdsourcing, social networks, and aggregators.
    • Ecosystems are divided into consumer-oriented and business-oriented modules.
    • Back-End models encompass cloud computing and asset management.

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    Description

    This quiz explores the fundamentals of digital business models, including key concepts like digitization, digitalization, and digital transformation. It delves into how electronic networks impact economic activities and improve decision-making processes. Test your knowledge on the changes organizations face in the digital landscape!

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