Introduction to Computers - Computer Systems Servicing NC II

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Questions and Answers

What is a key function of a computer in the information processing cycle?

Refreshing memory

Generating graphics

Accepting data (correct)

Producing electricity

Which of the following describes the output process in the information processing cycle?

Storing data for later retrieval

Displaying processed data to the user (correct)

Transmitting data over networks

Collecting data from peripherals

What would be an example of data storage in a computer system?

The monitor displaying information

The keyboard inputting data

An external hard drive saving files (correct)

The processor executing commands

Which of the following is NOT a component of the information processing cycle?

Meteorology Signup and view all the answers

What is an essential characteristic of a computer?

It processes data according to stored instructions Signup and view all the answers

What role does processing play in a computer's operations?

Manipulating data into useful formats Signup and view all the answers

Which of the following statements about computer components is accurate?

Hardware components vary across different types of computers Signup and view all the answers

What does input refer to in a computer system?

The data entered into the computer for processing Signup and view all the answers

Which RPM is associated with a 3.5” Hard Disk Drive that is commonly used?

5400 Signup and view all the answers

Which interface allows for the highest data transfer rates in Hard Disk Drives?

SATA Signup and view all the answers

What is the proper cabling requirement for using Ultra DMA 66?

80 conductor cable Signup and view all the answers

Which major manufacturer is known for producing Hard Disk Drives?

Seagate Signup and view all the answers

What is the function of the different access modes (e.g., PIO, Ultra DMA)?

They affect the speed and method of data transfer. Signup and view all the answers

Which of the following supports dual monitor setups?

PCI Express Signup and view all the answers

What is the typical read speed of a CDROM drive at 52x?

7800 KB/s Signup and view all the answers

Which component typically connects via an RJ-45 connector?

Network Interface Card (NIC) Signup and view all the answers

Which of the following is not a type of cabling mentioned?

Coaxial Signup and view all the answers

What type of power connector is commonly used in modern systems?

ATX Power Connector Signup and view all the answers

What type of hard disk drive speed is noted for a 7200 RPM model?

Transfer Rate Signup and view all the answers

Which type of drive is associated with backup and rewrite capabilities?

CDR/CDRW Drive Signup and view all the answers

Which bus type is specifically designed for video cards?

AGP Signup and view all the answers

What is one of the first steps in preparing to install a new operating system on a computer?

Partitioning the hard disk Signup and view all the answers

Which of the following actions would NOT help troubleshoot boot-up issues?

Format the hard disk Signup and view all the answers

When troubleshooting a keyboard problem, which step should be taken first?

Check keyboard connection Signup and view all the answers

Which method is suggested to troubleshoot a mouse that exhibits rough movements?

Try cleaning the wheels Signup and view all the answers

In troubleshooting display problems, which of the following should be checked last?

Display adapter driver Signup and view all the answers

What is a common first step in diagnosing hard disk issues?

Try auto-detect in BIOS setup Signup and view all the answers

Which step would be effective for troubleshooting a CD-ROM drive that is not detected?

Check if power is on Signup and view all the answers

To resolve audio output issues, which setting should be verified?

Check for speaker power and volume Signup and view all the answers

What is a typical sign indicating a printer problem?

Printer turned off Signup and view all the answers

To diagnose modem problems, which action is essential?

Check telephone cable functionality Signup and view all the answers

Which potential issue may cause no power to the computer?

Faulty PSU or power supply Signup and view all the answers

What is the purpose of checking BIOS settings when troubleshooting a floppy drive?

Check the drive's detectability Signup and view all the answers

Which aspect related to network issues should be diagnosed first?

Verify network cable connections Signup and view all the answers

What should be examined if a hard disk drive is making unusual noises?

Drive health or potential failure Signup and view all the answers

What should be checked first if a printer is not responding?

Verify the cable connection Signup and view all the answers

Which command can be used to check network connectivity for TCP/IP?

PING.EXE Signup and view all the answers

What is one item that needs to be checked when troubleshooting network connection issues?

IP address Signup and view all the answers

What component is important to properly install when assembling a PC, ensuring effective heat dissipation?

Fan + Heatsink Signup and view all the answers

Which connector type is indicated for a secondary hard drive in the assembly of a PC?

IDE2 Signup and view all the answers

What is one primary advantage of using plotters in engineering and architecture?

They create high-quality blueprints and maps. Signup and view all the answers

Which type of printer is characterized by using a wheel to produce text and graphics?

Daisy wheel printer Signup and view all the answers

Which of the following safety precautions is NOT recommended when working with electrical equipment?

Wear jewelry to prevent electrostatic discharge. Signup and view all the answers

What should be done if a power cord shows signs of wear or damage?

Replace it immediately with a similar type. Signup and view all the answers

Which type of storage device is often referred to as a thumb drive?

Flash Drive Signup and view all the answers

What is the purpose of wearing an anti-static grounding wrist strap?

To protect electronic components from electrostatic discharge. Signup and view all the answers

Which of the following is a recommended action when handling system unit components?

Place components in anti-static bags when not in use. Signup and view all the answers

What should you avoid doing with extension cords when setting up electrical equipment?

Connect multiple high-wattage devices to a single extension cord. Signup and view all the answers

Study Notes

Creating Bootable Media and Installation

Create a startup/boot disk using a flash drive.
Partition hard disks for organization and efficient storage allocation.
Format partitions to prepare them for installation.
Begin installation programs for operating systems or applications.
Configure and install drivers essential for system performance.

Software Options

Common Microsoft Office versions include 2007, 2010, 2013, and 2016.
Popular antivirus software options include Avira AntiVirus and AVG AntiVirus.

Diagnosing and Troubleshooting Boot and POST Issues

If boot-up issues occur, check and replace RAM.
Remove IDE and floppy cables, as well as power connectors, to isolate problems.
Uninstall all add-on cards temporarily for diagnostics.
Clear CMOS memory to reset hardware settings.
If necessary, replace the processor or motherboard.

Keyboard and Mouse Troubleshooting

Verify keyboard connections (AT/PS/2) for functionality.
Check LED indicators on the keyboard.
Upon mouse issues, ensure its connection (Serial, PS/2, USB) is secure.
Clean mouse components to resolve rough movement.

Display and Hard Disk Issues

Verify brightness and contrast settings for display problems.
Ensure cable connections are correct (RGB/BNC).
Check BIOS settings for hard disk detection and jumpering configuration.

CDROM and Modem Troubleshooting

Confirm CDROM drive detection and functionality; clean as needed.
Assess telephone cables for modem issues, check properties in the control panel.

Power and Audio Troubleshooting

Inspect power connections, including connections to UPS units.
Check speaker and audio settings; ensure correct driver installation.

Printer and Network Troubleshooting

Ensure printers are powered on and connect correctly (Parallel/Serial/USB).
For network issues, check cabling, configurations, and protocols.

Computer Assembly Components

Key internal components include motherboard, processor, RAM, hard drives, and power supply.
Understand the function and troubleshooting of various devices like audio adapters, display adapters, and modems.

Safety Precautions During Computer Assembly

Always unplug power cables before assembly/disassembly.
Avoid wearing metal objects; handle components with anti-static measures.
Keep liquids away from electrical equipment to prevent accidents.
Properly store components in anti-static bags when not in use.

Hard Disk Drives and Optical Drives

Major manufacturers for HDDs include Maxtor, Seagate, Western Digital, and IBM.
Common RPM values for HDDs are 5400, 7200, and up to 10000.
Optical drive manufacturers include Sony and Samsung; various read and write speeds are available.

Networking and Power Supply

Understand common networking speeds (10BaseT, 100BaseT, 1000BaseT) and cabling types (UTP, Fiber Optic).
Familiarize with power supply connectors (AT, ATX) and their configurations for different setups.

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Description

This quiz covers the fundamental concepts of computers as part of the Computer Systems Servicing NC II course. It introduces key topics and terminologies essential for understanding computer systems. Ideal for beginners who want to familiarize themselves with computer basics.