Introduction to Computer Systems Servicing (CSS)

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Questions and Answers

What is the primary goal of Computer Systems Servicing?

  • To improve the physical appearance of computer systems and networks
  • To ensure optimal performance and functionality of hardware and software components (correct)
  • To upgrade computer systems and networks
  • To reduce the cost of computer systems and networks

What is a key responsibility of a CSS specialist in terms of hardware?

  • Designing and developing new computer systems
  • Configuring and installing software applications
  • Managing IT infrastructure for a business
  • Maintaining and repairing computer hardware components (correct)

What is an advantage of regularly servicing computer systems?

  • Minimizing downtime and maximizing performance (correct)
  • Reducing the cost of IT infrastructure
  • Improving the physical appearance of computer systems
  • Increasing the complexity of computer systems

What is a key aspect of a CSS specialist's role in software configuration?

<p>Ensuring software is up-to-date and compatible with hardware (C)</p>
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What is a key skill of a CSS specialist in terms of network troubleshooting?

<p>Diagnosing and resolving network-related issues (D)</p>
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What is the overall impact of Computer Systems Servicing on businesses and organizations?

<p>Enabling efficient workflow and productivity (C)</p>
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What is the primary role of System Security CSS specialists?

<p>Implementing security measures to protect computer systems and networks (A)</p>
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What is a crucial skill for CSS specialists when communicating with non-technical users?

<p>Effective communication (C)</p>
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What is required for CSS specialists to identify and rectify issues in computer systems?

<p>Attention to detail (C)</p>
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What is a key aspect of a CSS specialist's approach to troubleshooting problems?

<p>Logical and systematic approach (C)</p>
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What is an important aspect of a CSS specialist's technical knowledge?

<p>Familiarity with different operating systems (D)</p>
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What is a key characteristic of a CSS specialist's work?

<p>Being thorough and ensuring all components are functioning optimally (B)</p>
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Flashcards

Goal of Computer Systems Servicing

Ensuring hardware and software components operate at their best.

Hardware Responsibility

Repairing and keeping computer hardware in good condition.

Advantage of Regular Servicing

Reduces interruptions and boosts computer speed.

Software Configuration

Making sure software is up-to-date and works well with the hardware.

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Network Troubleshooting

Finding and fixing problems with computer networks.

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Impact of CSS

Supporting smooth operations and increased output for businesses.

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Role of System Security Specialists

Putting in place defenses to safeguard computers and networks.

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Effective Communication

Explaining technical things in a way everyone can understand.

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Attention to Detail

Spotting and fixing small errors in computer systems.

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Systematic Approach

Using a step-by-step method to solve computer problems.

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Operating Systems Familiarity

Knowing how different operating systems work.

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Thoroughness

Making sure every part is working as well as it can.

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