Introduction to Communication Types
35 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is communication?

Communication is the process by which messages are transferred from source to a receiver.

What are the two main types of communication?

  • One-way communication and Two-way communication (correct)
  • Formal communication and Informal communication
  • Interpersonal communication and Intrapersonal communication
  • Verbal communication and Nonverbal communication

    • One-way communication is characterized by the presence of feedback from the receiver.

    False (B)

    What is the main characteristic of two-way communication?

    <p>Active feedback from the receiver to the sender.</p> Signup and view all the answers

    Which of the following is NOT a type of verbal communication?

    <p>Facial expressions (B)</p> Signup and view all the answers

    What is written communication?

    <p>Written communication is that in which information is exchanged in the written or printed form.</p> Signup and view all the answers

    Which of the following is a function of verbal communication?

    <p>All of the above (D)</p> Signup and view all the answers

    Nonverbal communication (NVC) refers to the transmission of meaning using only spoken or written words.

    <p>False (B)</p> Signup and view all the answers

    Which of the following is an example of a nonverbal communication cue?

    <p>All of the above (D)</p> Signup and view all the answers

    What are the functions of nonverbal communication?

    <p>All of the above (C)</p> Signup and view all the answers

    What does kinesics refer to?

    <p>Kinesics is the study of body movements to judge inner state of emotions expressed through different parts of the body.</p> Signup and view all the answers

    Proxemics is the study of how people use space to communicate.

    <p>True (A)</p> Signup and view all the answers

    What is paralanguage?

    <p>Paralanguage involves the study of voice quality, volume, speed rate and the manner of speaking beyond the words.</p> Signup and view all the answers

    Formal communication is structured on hierarchy, authority, and power dynamics while informal communication is relatively less structured and spontaneous.

    <p>True (A)</p> Signup and view all the answers

    What is upward communication?

    <p>Upward communication involves sending messages from subordinates to their superiors.</p> Signup and view all the answers

    What is horizontal communication?

    <p>Horizontal communication refers to the horizontal flow of messages among colleagues at the same hierarchical level.</p> Signup and view all the answers

    Informal communication is often unstructured communication arising out of daily routines and meetings.

    <p>True (A)</p> Signup and view all the answers

    What is interpersonal communication?

    <p>Interpersonal communication is communication among two or more persons.</p> Signup and view all the answers

    Which type of communication is characterized by the absence of feedback from the receiver?

    <p>One-way communication (A)</p> Signup and view all the answers

    Two-way communication involves active feedback from the receiver to ensure understanding.

    <p>True (A)</p> Signup and view all the answers

    What are the two main types of verbal communication?

    <p>Oral and written communication (C)</p> Signup and view all the answers

    Explain oral communication.

    <p>Oral communication is the channel where messages are transmitted in spoken form.</p> Signup and view all the answers

    Describe written communication.

    <p>Written communication involves the exchange of information in written or printed form.</p> Signup and view all the answers

    What does nonverbal communication (NVC) refer to?

    <p>Communication using gestures, facial expressions, and body language (C)</p> Signup and view all the answers

    What are the functions of nonverbal communication? (Select all that apply)

    <p>Repeating (A), Replacing (B), Contradicting (C), Controlling (D), Complementary (E), Strengthening (F)</p> Signup and view all the answers

    What does kinesics refer to in nonverbal communication?

    <p>Kinesics is the study of body movements, focusing on how they express emotions and inner states.</p> Signup and view all the answers

    Facial expressions are a type of nonverbal communication that are not easily interpreted.

    <p>False (B)</p> Signup and view all the answers

    Explain the significance of gestures in nonverbal communication.

    <p>Gestures play a crucial role in nonverbal communication, conveying emotions, intentions, and information through body movements.</p> Signup and view all the answers

    Postures are a form of nonverbal communication that can reflect a person's mood, confidence, and even their personality.

    <p>True (A)</p> Signup and view all the answers

    Define proxemics in the context of nonverbal communication.

    <p>Proxemics refers to the study of how individuals utilize and perceive space in their interactions with others.</p> Signup and view all the answers

    Formal communication is based on hierarchies, authority, and established channels within an organization.

    <p>True (A)</p> Signup and view all the answers

    Which type of formal communication involves sending messages from subordinates to superiors?

    <p>Upward communication (B)</p> Signup and view all the answers

    Describe downward communication in organizations.

    <p>Downward communication refers to the flow of information from superiors to subordinates within the organizational hierarchy.</p> Signup and view all the answers

    Informal communication is characterized by its structure and formality.

    <p>False (B)</p> Signup and view all the answers

    Explain the nature of interpersonal communication.

    <p>Interpersonal communication encompasses communication among two or more individuals, fostering relationships and shared understanding between them.</p> Signup and view all the answers

    Study Notes

    Communication Overview

    • Communication is the process of transferring messages from a source to a receiver.
    • Rogers & Shoemaker defined it as "the process by which messages are transferred from source to a receiver."

    Types of Communication

    One-Way Communication

    • One-way communication has no feedback from the receiver.
    • An example is a teacher lecturing to students.

    Two-Way Communication

    • Two-way communication involves feedback from the receiver, which helps ensure the message is understood correctly.
    • This form of communication enhances clarity and comprehension.

    Verbal Communication

    • Verbal communication uses symbols with universal meanings to convey meaning.
    • Two main types: oral and written.

    Oral Communication

    • Oral communication transmits messages through spoken words.
    • An example is a conversation.

    Written Communication

    • Written communication involves exchanging information through written or printed form.
    • Examples include emails and letters.

    Functions of Verbal Communication

    • Controlling behavior and events
    • Fulfilling tasks
    • Maintaining relationships
    • Meeting personal needs
    • Acquiring knowledge
    • Expressing events and knowledge

    Nonverbal Communication (NVC)

    • Nonverbal communication (NVC) transmits meaning through means other than oral or written words.
    • It conveys information through facial expressions, body posture, kinesics (body movements like gestures), chronemics (the use and perception of time), proxemics (personal space), and appearance.

    Functions of Nonverbal Communication

    • Strengthening
    • Complementing verbal communication
    • Contradicting verbal communication
    • Controlling the communication process
    • Repeating verbal communication
    • Replacing verbal communication

    Kinesics

    • Kinesics is the study of body movements to determine inner emotions. It analyzes how emotions are displayed through physical motions.

    Facial Expressions

    • Different facial expressions can communicate various emotions.

    Gestures

    • Gestures are body movements that convey emotions or information.

    Posture

    • Postures convey emotional and physical states.

    Proxemics

    • Proxemics refers to the study of personal space.
    • Levels of space include intimate, personal, social, and public.

    Paralanguage

    • Paralanguage studies voice quality, volume, speed, and the way of speaking (beyond the words).
    • Examples: shaky voice (nervousness), clear voice (confidence)

    Types of Formal Communication

    Upward Communication

    • Upward communication is a flow of messages from subordinates to superiors.

    Downward Communication

    • Downward communication is the flow of messages from superiors to subordinates.

    Horizontal Communication

    • Horizontal communication is between colleagues.

    Informal Communication

    • Informal communication is unstructured and spontaneous; it often occurs in daily routines and meetings amongst individuals.

    Interpersonal Communication

    • Interpersonal communication is a vital element of interactions among two or more people.

    Intrapersonal Communication

    • Intrapersonal communication is an internal dialogue occurring within an individual's mind.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Types Of Communication PDF

    Description

    Explore the fundamental aspects of communication in this quiz, covering the main types such as one-way and two-way communication. Learn about verbal, nonverbal, and written communication, along with key concepts like kinesics and paralanguage. Test your understanding of the different functions and characteristics that define effective communication.

    More Like This

    Types of Communication and Conversation Skills
    12 questions

    Types of Communication and Conversation Skills

    WelcomeMountRushmore avatar
    WelcomeMountRushmore
    Purposive Communication: Types and Modes
    50 questions

    Purposive Communication: Types and Modes

    SufficientSupernova avatar
    SufficientSupernova
    Communication Types and Semantic Noise
    34 questions

    Communication Types and Semantic Noise

    EnticingMarsh avatar
    EnticingMarsh
    Types of Communication Quiz
    15 questions

    Types of Communication Quiz

    MemorableJustice avatar
    MemorableJustice
    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser