Introduction to Communication
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Questions and Answers

Match the following types of communication with their examples:

Spoken words = Conversations, Interviews, Phone Calls, Speeches Body Language = Facial expressions, Actions, Voice Tone, Silence, Stance Written words = Written Letters, Memos, Circulars, Reports Visuals = Photographs, Paintings, Videos, Film

Match the following purposes of communication with their descriptions:

To express our emotions = Pass on and obtain information To achieve joint understanding = Reach decisions To get things done = To express our emotions To pass on and obtain information = To achieve joint understanding

Match the following benefits of effective communication with their descriptions:

Improves employee's motivation = Facilitates leadership Increases job satisfaction = Helps public relations Helps managers in performing their roles = Improves employee's motivation Reduces time and efforts = Increases job satisfaction

Match the following types of media with their examples:

<p>Multimedia = Television, Newspaper, Magazines, Internet Gestures = Facial expressions, Actions, Voice Tone, Silence, Stance Visuals = Photographs, Paintings, Videos, Film Oral = Conversations, Interviews, Phone Calls, Speeches</p> Signup and view all the answers

Match the following statements about effective communication with their explanations:

<p>Good Communication can't exist without honest listening = We do not try HARD to get our message across We do not take advantage of various media available to us = Good Communication can't exist without honest listening It can not be perfected = We do not take advantage of various media available to us We all could improve our communication skills = It can not be perfected</p> Signup and view all the answers

Match the following benefits of effective communication in business with their descriptions:

<p>Efficient planning = Organization's existence Helps public relations = Improves employee's motivation Increases job satisfaction = Helps managers in performing their roles Facilitates leadership = Efficient planning</p> Signup and view all the answers

Match the following definitions of communication with their respective authors:

<p>Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons = Newman and Summers Communication is the process by which information is transmitted between individuals and organization so that an understanding response results = Peter Little Communication is the sum total of all the things one person does when he wants to create understanding in the mind of another = Allen Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizational goals = William Scott</p> Signup and view all the answers

Match the following components of communication with their respective percentages:

<p>Body language = 55% Style = 38% Words = 7%</p> Signup and view all the answers

Match the following words with their meanings:

<p>Communis = To share Common = Shared by all Mutual = Shared understanding between people Eliciting = Accomplishing organizational goals</p> Signup and view all the answers

Match the following communication concept with its definition:

<p>Bridge of meaning = Communication is the sum total of all the things one person does when he wants to create understanding in the mind of another Mutual understanding = Sharing information and ideas so as to create mutual understanding between people Administrative communication = A process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizational goals</p> Signup and view all the answers

Match the following communication method with its description:

<p>Speaking = 55% of communication Writing = Most Common Way To Communicate Body language = Most Common Way To Communicate</p> Signup and view all the answers

Match the following authors with their definitions of communication:

<p>Peter Little = Communication is the sum total of all the things one person does when he wants to create understanding in the mind of another Allen = Communication is the process by which information is transmitted between individuals and organization so that an understanding response results William Scott = Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons Newman and Summers = Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizational goals</p> Signup and view all the answers

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