Introduction to Business Communication
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Questions and Answers

What is the origin of the word 'communication'?

  • From the Latin word 'business' meaning common
  • From the English word 'conveying'
  • From the Latin word 'profit'
  • From the Latin word 'communis' meaning to share (correct)

How is communication generally defined?

  • As conveying information (correct)
  • As earning profit
  • As sharing goods
  • As producing services

What does Wilbur Schramm emphasize in the human communication process?

  • Focusing on profit
  • Emphasizing internal communication
  • Understanding how people relate to each other (correct)
  • Conveying material information

What is the main purpose of business communication?

<p>Flow of information among various parties (A)</p> Signup and view all the answers

What is the primary focus of internal objectives or functions of business communication?

<p>Providing information to management and employees (D)</p> Signup and view all the answers

How is business communication defined in the context of organizations?

<p>Flow of information, perception, etc. within or outside an organization among different parties (D)</p> Signup and view all the answers

Why does co-ordination communication help in improving the morale of employees?

<p>By informing, connecting, and reassuring employees (D)</p> Signup and view all the answers

What is one of the external functions of business communication according to the text?

<p>Selling goods and services (C)</p> Signup and view all the answers

How does historical background describe communication in human expression and interaction?

<p>As the most significant part of human expression (C)</p> Signup and view all the answers

What are some means through which business communication achieves its goals?

<p>Informing, connecting, persuading employees (A)</p> Signup and view all the answers

How does business communication link a business firm with outsiders?

<p>By selling goods and services (A)</p> Signup and view all the answers

What is one purpose of business communication according to the text?

<p>To provide needed decision support (A)</p> Signup and view all the answers

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