Introduction to Business Communication
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Questions and Answers

What is the origin of the word 'communication'?

  • From the Latin word 'business' meaning common
  • From the English word 'conveying'
  • From the Latin word 'profit'
  • From the Latin word 'communis' meaning to share (correct)

    • How is communication generally defined?

  • As conveying information (correct)
  • As earning profit
  • As sharing goods
  • As producing services

    • What does Wilbur Schramm emphasize in the human communication process?

  • Focusing on profit
  • Emphasizing internal communication
  • Understanding how people relate to each other (correct)
  • Conveying material information

    • What is the main purpose of business communication?

    <p>Flow of information among various parties</p> Signup and view all the answers

    What is the primary focus of internal objectives or functions of business communication?

    <p>Providing information to management and employees</p> Signup and view all the answers

    How is business communication defined in the context of organizations?

    <p>Flow of information, perception, etc. within or outside an organization among different parties</p> Signup and view all the answers

    Why does co-ordination communication help in improving the morale of employees?

    <p>By informing, connecting, and reassuring employees</p> Signup and view all the answers

    What is one of the external functions of business communication according to the text?

    <p>Selling goods and services</p> Signup and view all the answers

    How does historical background describe communication in human expression and interaction?

    <p>As the most significant part of human expression</p> Signup and view all the answers

    What are some means through which business communication achieves its goals?

    <p>Informing, connecting, persuading employees</p> Signup and view all the answers

    How does business communication link a business firm with outsiders?

    <p>By selling goods and services</p> Signup and view all the answers

    What is one purpose of business communication according to the text?

    <p>To provide needed decision support</p> Signup and view all the answers

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