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What is the primary role of communication in an organization?
According to Keith Davis, communication can be defined as a process of:
What is the significance of effective communication in achieving organizational goals?
Which of the following definitions best summarizes the core idea of communication?
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What do Newman and Summer emphasize about communication?
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How does communication contribute to organizational harmony?
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What does the term 'sender and receiver' refer to in communication?
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In what way does communication benefit individual employees?
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What aspect of communication is crucial for beginning or carrying out specific tasks?
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What is one effect of poor communication within an organization?
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Study Notes
Introduction to Business Communication
- The concept of communication originates from the Latin word 'communicare', meaning to share, contribute, inform, popularize, and spread.
- Communication is a process where individuals share their views, suggestions, evidence, thoughts, and feelings.
- The participants in communication are known as sender and receiver, facilitating mutual understanding.
- Effective communication in organizations aids management in assigning and overseeing employee tasks, aligning individual goals with organizational objectives.
- It keeps employees informed of internal and external events, which is crucial for both personal and organizational success.
- Communication fosters motivation and collaboration between individual and group goals, promoting a productive work environment.
- It is vital for initiating, sustaining, achieving, or opposing particular situations in industrial settings.
- Key definitions of communication include:
- Newman and Summer: Exchange of facts, ideas, opinions, or emotions between individuals.
- Keith Davis: A process of passing information and understanding from one person to another.
- American Management Association: Any behavior resulting in an exchange of meaning.
- Peter Little: Transmission of information between individuals or organizations leading to understanding and response.
Understanding Communication
- Communication involves the exchange of information and understanding between individuals.
- Management uses communication to inform workers of organizational goals and group performance.
- Effective communication is essential for maintaining harmonious industrial relations, ensuring all parties work towards common objectives.
- The role of communication includes fostering understanding and cooperation amidst diverse interests within an organization.
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Description
This quiz explores the fundamental concepts of business communication, focusing on the definition and importance of communication in a professional context. Participants will learn how communication is essential for sharing ideas and fostering collaboration among individuals in a business environment.
