Introduction to Business & Business Environment

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What aspect of the environment does the dependency ratio relate to?

  • Demographic Environment (correct)
  • Economic Environment
  • Global Environment
  • Technological Environment

Which of the following factors is NOT included in the natural environment?

  • Cultural attitudes (correct)
  • Natural disasters
  • Climate & weather
  • Resource scarcity

Which component directly involves rules and regulations affecting business operation?

  • Technological Environment
  • Political Stability
  • Social Environment
  • Legal Environment (correct)

What does the global environment encompass?

<p>International trade and foreign investment (D)</p> Signup and view all the answers

Which of the following is part of the social and cultural environment?

<p>Religious beliefs (A)</p> Signup and view all the answers

Which of the following is considered part of the internal environment of a business?

<p>Owner contributions (C)</p> Signup and view all the answers

What is a key benefit of studying the business environment?

<p>Identifying strengths and weaknesses (A)</p> Signup and view all the answers

Which stakeholder is primarily responsible for supplying raw materials to a business?

<p>Suppliers (B)</p> Signup and view all the answers

The macro environment affects a business in which of the following ways?

<p>It offers opportunities or threats (A)</p> Signup and view all the answers

Which of the following groups does NOT qualify as a competitor to a business?

<p>Investors seeking to fund the business (C)</p> Signup and view all the answers

Which environment is controllable by the organization?

<p>Internal Environment (D)</p> Signup and view all the answers

Which of the following factors is NOT typically considered part of the economic environment that influences businesses?

<p>Political stability (C)</p> Signup and view all the answers

Which group is most likely to include individuals who formulate plans for the business?

<p>Managers (D)</p> Signup and view all the answers

What was one major change in production due to the industrial revolution?

<p>Small scale businesses converted to large scale (A)</p> Signup and view all the answers

Which of the following describes 'division of labour'?

<p>Separation of work into individual tasks managed by different people (A)</p> Signup and view all the answers

What is one of the disadvantages of division of labour?

<p>Workers may suffer from boredom (B)</p> Signup and view all the answers

What is the definition of business?

<p>Any economic activity fulfilling human needs and wants (A)</p> Signup and view all the answers

Which of the following was a change in commerce due to the industrial revolution?

<p>Improved communication and transportation (C)</p> Signup and view all the answers

What are goals typically characterized by?

<p>Long term and broad (C)</p> Signup and view all the answers

What can be a positive outcome of establishing objectives?

<p>Offers direction for efficient time management (A)</p> Signup and view all the answers

What is a mission statement?

<p>A formal written statement of a company’s purpose (D)</p> Signup and view all the answers

How did the industrial revolution affect societal standards?

<p>Increased living standards but also pollution (C)</p> Signup and view all the answers

Which of the following reflects a negative impact of the industrial revolution?

<p>Increase in environmental pollution (C)</p> Signup and view all the answers

What is the primary purpose of trade in business?

<p>To exchange goods and services for money (A)</p> Signup and view all the answers

Which of the following is NOT considered an auxiliary service in trade?

<p>Production (B)</p> Signup and view all the answers

What type of e-commerce involves transactions between businesses?

<p>Business to Business (B to B) (A)</p> Signup and view all the answers

Which classification describes resources that can be measured in terms of currency?

<p>Financial resources (B)</p> Signup and view all the answers

Which trend is characterized by the rise of businesses using electronic methods?

<p>Emergence of electronic businesses (A)</p> Signup and view all the answers

Which of the following best defines primary production?

<p>Extracting natural resources for use (A)</p> Signup and view all the answers

In stakeholder analysis, who is primarily interested in ensuring fair returns on their investments?

<p>Owners (D)</p> Signup and view all the answers

What is a key objective of businesses classified as 'Not for Profit' organizations?

<p>To serve a social or community purpose (B)</p> Signup and view all the answers

Which of the following resources is classified under '7m's as 'Methods'?

<p>Processes for product development (C)</p> Signup and view all the answers

What main factor distinguishes intangible services from tangible goods?

<p>Their ability to be stored (A)</p> Signup and view all the answers

What role does effective communication play in auxiliary services?

<p>It enhances the efficiency of trading activities (A)</p> Signup and view all the answers

Which of the following statements accurately represents external stakeholders?

<p>They include parties interested in business operations from outside. (C)</p> Signup and view all the answers

Which resource is considered a financial resource?

<p>Cash (B)</p> Signup and view all the answers

Which production sector is associated with manufacturing and construction?

<p>Secondary (C)</p> Signup and view all the answers

Signup and view all the answers

Flashcards

What is a business?

Any economic activity that satisfies human needs and wants.

What is a Mission Statement?

A formal written statement outlining the purpose of a company or organization.

What are Goals?

Long-term, general, broad, and focus on the bigger picture.

What are Objectives?

Short-term, specific, narrow, and focus on smaller chunks.

Signup and view all the flashcards

Why are goals and objectives important?

It provides a clear direction, motivates, enables progress measurement, and clarifies action targets and decision making.

Signup and view all the flashcards

What is production?

The process of creating goods and services to satisfy human needs and wants.

Signup and view all the flashcards

What is division of labour?

Separation of work into tasks, with each task performed by a separate person or group.

Signup and view all the flashcards

What are the advantages of division of labour?

Generates personal specialization, increases worker efficiency, and boosts productivity.

Signup and view all the flashcards

What are the disadvantages of division of labour?

Workers may suffer from boredom, absence of one worker can halt production, and limited personal growth in jobs.

Signup and view all the flashcards

How did the Industrial Revolution impact production?

The Industrial Revolution led to the conversion of small-scale businesses into large-scale ones, the introduction of new machinery and technology, and increased output quality and quantity.

Signup and view all the flashcards

Stakeholders

A group of individuals or entities that have a vested interest in a business's success and are impacted by its decisions.

Signup and view all the flashcards

Customers

Individuals who purchase products or services from a business.

Signup and view all the flashcards

Suppliers

Individuals or organizations that supply raw materials or components to a business.

Signup and view all the flashcards

Competitors

Businesses that offer similar products or services to a company.

Signup and view all the flashcards

Producers of substitute goods

Businesses that offer alternative products or services that meet the same customer needs.

Signup and view all the flashcards

Intermediaries

Third-party businesses that facilitate the flow of goods or services from producers to consumers.

Signup and view all the flashcards

Investors

Potential individuals or organizations willing to invest money in a business.

Signup and view all the flashcards

Internal Environment

Factors influencing the business that are within its control, such as internal operations, employees, resources, and management.

Signup and view all the flashcards

What is trade?

The process of exchanging goods and services between two or more parties for monetary gain.

Signup and view all the flashcards

What are auxiliary services?

Activities that support and improve the efficiency of trade, such as banking, insurance, and communication.

Signup and view all the flashcards

What is E-commerce?

Buying and selling goods and services through the internet.

Signup and view all the flashcards

What is B to B E-commerce?

A type of E-commerce where businesses sell goods and services to other businesses.

Signup and view all the flashcards

What is B to C E-commerce?

A type of E-commerce where businesses sell goods and services to consumers.

Signup and view all the flashcards

What is C to C E-commerce?

A type of E-commerce where consumers sell goods and services to other consumers.

Signup and view all the flashcards

What is the production process?

The process of converting raw materials into finished products.

Signup and view all the flashcards

What are the 7Ms of resources?

Resources used in the production process, including land, labor, capital, enterprise, information, time, and knowledge.

Signup and view all the flashcards

What are stakeholders?

Different categories of stakeholders involved in a business, including internal stakeholders (within the organization) and external stakeholders (outside the organization).

Signup and view all the flashcards

Who is an owner (stakeholder)?

The owner of a business, interested in a fair return on investment and business growth.

Signup and view all the flashcards

Who is a manager (stakeholder)?

The manager of a business, aiming to maximize profits and ensure successful decisions.

Signup and view all the flashcards

Who are employees (stakeholder)?

Individuals who work in a business, seeking fair pay, promotion opportunities, and job security.

Signup and view all the flashcards

Who are customers (stakeholder)?

Individuals who purchase the company's goods or services, seeking quality products at reasonable prices.

Signup and view all the flashcards

Who are suppliers (stakeholder)?

Businesses that supply raw materials or components to a company, looking for continuous orders and timely payments.

Signup and view all the flashcards

Organizational structure

The way responsibilities, resources, and authority are distributed within a company.

Signup and view all the flashcards

Legal environment

The rules and regulations enforced by government bodies that affect how a business operates.

Signup and view all the flashcards

Natural Environment

Includes things like climate, natural resources, pollution, etc., that can impact a company's operations.

Signup and view all the flashcards

Demographic Environment

The characteristics of a population, such as age, gender, and growth rate, that influence consumer behavior and the workforce.

Signup and view all the flashcards

Study Notes

Introduction to Business & Business Environment

  • Concept of Business: Any economic activity fulfilling human needs and wants.
  • Needs vs. Wants: Needs are essential (food, shelter), wants are not
  • Products: Anything offered to the market (goods, services, ideas, places, or organizations).
  • Markets: Places where buyers and sellers connect (physical or virtual).
  • Value & Customer Satisfaction: Value is customer's perception of product abilities to meet needs, while satisfaction is the fulfillment derived from consuming a product.
  • Exchange & Transactions: Trading goods or services between parties; transactions involve exchanging with money.

Evolution of Business

  • Self-Sufficient Economy: Directly producing all needed goods and services.
  • Specialization: Division of labor, leads to more efficient production.
  • Barter System: Direct exchange of goods or services (limitations: double coincidence of wants, valuing products, storing products, perishability, divisibility).
  • Money: Medium of exchange to overcome issues with barter.
  • Industrial Revolution: Significant changes in agriculture, manufacturing, and transportation, leading to industrialization (new technologies, large-scale production, increased output and quality).
  • Commercial Changes: New banks, better communication and transportation, increased use of money.
  • Social Changes: Increased standard of living, rise of cities, environmental concerns.
  • Division of Labor: Separation of work into tasks, assigned to separate groups or individuals.

Changes in Production

  • Industrial Revolution Impacts: Scaling from small businesses to large industries, introduction of machinery, improvement in output quality and quantity.
  • Commercial Changes: New banks, improvements in communication and transportation.
  • Impact on Society: Rise in living standards, more urban development, concern over environmental pollution.

Basics of Business

  • Types of Businesses:
    • B2B (Business-to-Business): Business dealing with other business.
    • B2C (Business-to-Consumer): Business dealing with individual consumer.
    • C2C (Consumer-to-Consumer): Individual dealing with another individual.
    • B2G (Business-to-Government): Business dealing with government.
  • Classification of Businesses: These can be categorized through the stage of production, nature or ownership.

Business Environment

  • Internal Environment: Elements within the business (owners, managers, employees, resources, culture, structure).
  • External Environment: Elements outside the business, including the task (customers, suppliers, competitors, producers of substitute goods, intermediaries) and general (political, economic, social, technological, legal, natural, global) environments.
  • Macro Environment: Large-scale forces affecting businesses.

Stakeholder Concept

  • Stakeholders: Individuals or groups with an interest in a business (owners, managers, employees, customers, suppliers, etc.).
  • Shareholder Concept: Meeting stakeholder needs while maximizing shareholder value.

Business as a Process of Inputs & Outputs

  • Production Process: Transformation of inputs (raw materials, labor, land, capital, information and time) into outputs (goods or services).

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

More Like This

Marketing Fundamentals Quiz
5 questions

Marketing Fundamentals Quiz

LargeCapacityAbundance avatar
LargeCapacityAbundance
Marketing Fundamentals Quiz
10 questions
Marketing Fundamentals Quiz
8 questions
Marketing Fundamentals Quiz
40 questions
Use Quizgecko on...
Browser
Browser